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    OneIIOne Studio Spa

    4.5 (16 reviews)
    ModerateSkin Care, Day Spas
    Closed 10:00 am - 6:30 pm

    By appointment only

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    Ask the Community - OneIIOne Studio Spa

    Review Highlights - OneIIOne Studio Spa

    I have been a client of Kim for over 20 years and have followed her around Cleveland from salon to salon.

    Mentioned in 10 reviews

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    The Be Spa

    5.0(1 review)
    0.5 mi

    I LOVE coming to The Be Spa and getting services with Brea, the owner. The spa itself is very cute…read moreand relaxing. It's bright and airy and has a lot of natural colors and natural light. They did a great job with the decor in the lobby and in the spa rooms. The spa is on the second floor of the building and I believe that there is a med spa underneath. The location is right on Mayfield, whis is a pretty busy street, so pulling in and out can be a little tricky as you may have to wait a bit, but parking is easy. Brea is super knowledgeable about skin and skin care products and has really empowered me to be more serious about how I take care of my face. During my initial consultation we talked about my skin and my cleansing routine and she determined what type of facial would be best for me. Throughout the entire facial she talked to me about the products that she was using and answered every question I had about how to achieve a naturally clear and glowy complexion. I was truly impressed by how much information she was able to share with me. The spa has all of the gadgets and gizmos you'd want during a facial and the space is super relaxing. When I was done asking questions, I fell asleep for a bit. It's really calming in there. One of the best things about Brea is that she has her own line of skin care products. She really lives out her philosophy and understanding of skin care through her products, which are natural and fragrance free. She's not pushy about people purchasing them, but offers it as an option to continue working on your skin. I've purchased her exfoliator, turmeric moisturizer, toner, and brightening serum and continue to use some of the cleansers and serums that I already had. I LOVE the liquid exfoliator. I can really feel it working and have noticed a difference since I've started. She's good at helping you to create a simple routine to help improve your skin. Overall, this is a really great spa. I'm fortunate to have such a knowledgeable esthetician in a beautiful and inviting space and I'm really excited to see how my skin can progress as I continue to learn from and get serviced at The Be Spa.

    From the owner: The BE Spa is an elegant boutique spa offering a vast array of luxurious skilled esthetic services…read morefrom eyebrow and eyelash enhancements to hot stone massage, full body waxing and advanced corrective skincare treatments such as herbal peels, chemical peels, and microchanneling. Experience the professional quality of our plant based results driven skincare products, all while receiving world-class customer service.

    Hand & Stone Massage and Facial Spa

    Hand & Stone Massage and Facial Spa

    3.3(39 reviews)
    4.1 mi
    $$

    Facility is clean and welcoming and services have been great BUT, their rules of engagement are not…read morecustomer friendly and when you try to voice your dissatisfaction, instead of them being welcoming, they are anything but. It is almost like the people at the desk have been preconditioned in how they respond when people express their frustration and they are not interested in feedback. RUDE and pissy! I have been a member for years and have brought in multiple friends who have become members. When my family members from out of state visit I always set up appointments for them. They buy extra Svcs, they buy product, we tip well, we are the people you want as customers! When I try to use credits to pay for their services, they charge me a $10 transfer fee. One might ask the question why????? a couple of days ago I tried to schedule massages and facials for myself and a friend who is celebrating a milestone birthday. I wanted to treat her and use a couple of my credits. They wanted to charge me the transfer fee. I expressed my frustration, they didn't care. And then I was told that I couldn't even pay the transfer fee as I had three transfers and had exceeded my allowance for the year. I'm done. The individual with whom I spoke, could not have been more disinterested in my frustration and she just towed the corporate line. They have no idea how they are losing people that they don't lose. They're losing friends and gaining enemies who are not gonna say anything pleasant and instead, will speak disparagingly about them. I just retired after 48 years as a senior executive in a sales position for a large health insurance carrier. I know the drill, I know how you take care of customers. This company is not interested. Sad!

    Horrible customer service at the front desk! I also cancelled my appointment more than 24 hours…read morebefore my appointment and they still charged my card.

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    Hand & Stone Massage and Facial Spa
    Hand & Stone Massage and Facial Spa
    Hand & Stone Massage and Facial Spa

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    OneIIOne Studio Spa - skincare - Updated July 2026

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