I went to JOJOs for the first time and had an amazing experience. I was debating between acrylic…read moreand gel x. The staff was so nice and knowledgeable and reassured me that if the gel x popped off or broke I could come back to get it fixed. Ivy completed my first gel x set. She did a beautiful job. She paid such attention to detail. I have had a million compliments. Don't hesitate they are amazing and I WILL be going back!

Great service and attention to detail. Just a long wait in the weekends. Really sweet workers and…read morecalm atmospher.

What a beautiful establishment. It was so bright and welcoming. The staff was very conversational…read more I arrived five minutes before my appointment time and was asked to fill out paperwork and if I wanted something to drink. I was pleasantly surprised to see a nice tea selection. I find that places cater to coffee drinkers and tea is limited to regular smegular Lipton from the local dollar tree. Not here!!! Soooo about my service, Tasha came and got me right away. She was kind and genuine. We chatted during my service. She helped me pick a color and was very affirming. I did the medium pedicure, gel removal and additional gel polish since Cleveland decided I needed rain on my pedicure day. Ugh! My tea was tasty, my feet feel great. I took lost of pictures of everything but my cute toes. I dont post those for free. Lol. This is a modern establishment and I definitely see myself returning.

NAILS: I now experienced nail services (pedicure) at Statement and loved it! My normal salon is…read morehaving renovations so I visited this place. I made an appointment the day before which was super easy. They patiently explained the differences in pedicure types and service process. I selected Statement Pedicure ($60) with gel add-on and removal ($15). I received luxury add-on free - lip mask. I selected colors from an old school book but screen try-one are also an option. I went with tried and true OPI but other options/brands are available. I love the pedicure area that includes privacy dividers and curtains. If you're doing pedicure solo, you can be separated from other guests. If you're visiting with the group, the curtain can be lifted. It creates a very relaxing experience. I asked for tea (quite a few choices) and my tea magically appeared at my chair when I arrived. The chair rotates to let you easily climb in, has gentle massage and heat. Gel removal starts with cute plastic clip-ons for quicker removal. You are asked about shaping and the number of coats. I liked my nail tech and her preciseness. Plan for a bit extra time (over an hour) if you're planning to take gel off and reapply gel. I feel like other salons have more masks as part of the pedicure service, but I was satisfied here. SERVICE: I'd love to add a few other reasons I love Statement. I recently called in to move up my appointment to an earlier time the day of. They easily switched me which seemed like a miracle. Also, so many little nice device touches here - coat room, complimentary drinks, continuously genuine and very friendly service, and consistent quality. I'll be back very soon for a wax.

I stumbled upon this quaint shop while visiting family in Gates Mills Ohio. Everyone else I called…read morewas appointment only and she asked how much time I had and told me to come right over. I wanted a pedicure and to have my acrylic nails filled and I'm so picky about my nails. Tracy is the owner she is a delightful, kind and Amazing woman with a beautiful heart. My pedicure was fabulous and I just relaxed enjoy the moment. The ambience in the colors of the room and the music playing and just relaxed me and put me into a Zen state. The last place that had done my nails had a wreck them and I was embarrassed even show them to anyone her eyes popped when she saw them. She said don't worry we will fix you right up. My nails are so beautiful I cannot believe it they look exactly like my own nails and the color she chose for me is out of this world. I highly recommend the shop to get all the personal care your nails your feet and your spirit need. You will not be disappointed. Thank you Tracy for your expertise, your kind words, and the conversation

Went with my sister-in-law while I was in town for the holiday for mani/pedis and had a great…read moreexperience. Tracy was extremely warm and hilarious. Both she and the other nail technician (whose name I can't remember!) did an excellent job. I would definitely go back while in the area. My only complaint (which has nothing to do with the service itself) is that they need a better sign! Because it's on the second floor, it took us a hot minute to spot it.

First timer here. The appointment setting process was easy…read more I was able to make an appointment for the next day and showed up and few hours early and they were very accommodating. I expected to have to wait, but did not have to. I really was pleased with my pedicure. I read of issues with other services. While I was there, a lady came on complaining of chipped nails after two days. She was getting it done over. I would return for a pedicure again, and would like to try waxing next time. My technician was kind.

This is my 2nd time here and have loved my nails both times! Tien is fast but very detailed…read moreoriented and ensures that I'm 100% satisfied with my nails before I'm out the door. Def recommend this place!

I have been going here for a couple years now. I will say it's a hit or miss with the nail techs. I…read morelove Angel and I request her every time but this time she was busy and I was about to make an appointment with her for the next day but the lady at the desk whom I assume is the manager didn't want me to wait. I expressed to her that I had a bad experience with one or two of the nails tech and she asked which techs. She told me I should have told her right after the services that I didn't like the nail tech's service and she insured that she would service me with an excellent nail tech. It wasn't Angel but he did my pedicure justice. I do recommend making an appointment especially during the summer months. Sorry no feet pics

The only reason this is not a ONE review is the massage chair. I will not be returning. I'm not…read moresure when or why the quality of service took a nose dive but it is sad. I stopped going a few months ago and now I am reminded why. It is in a convenient location with parking. But the price does not match the quality of the service received. Rushed with zero attention to detail. No thanks.

I decided on a whim to get a gel manicure and a pedicure. I was in the area and Google listed them…read moreas the closest salon. They are a full service salon with hair stylists as well. The salon is very tidy. I was greeted warmly upon arrival and welcomed as I advised it was my first time. I was able to be assisted without a wait, which in most cases is a Christmas miracle. Vincent did my gel manicure and was so friendly and personable. Gina did my pedicure afterwards and came over to greet me while Vincent was finishing my nails. Gina was very accommodating and was very personable and attentive as well. I opted for the spa pedicure, which included callus removal, salt scrub and hot towels in attention to the usual nail filing, soaking and polish. I was given my choice of coffee or water. I was very pleased with my overall experience and would recommend them to anyone in need of their services.

After being a regular customer for years, I had a bad manicure by the owner's wife. She was surly…read moreand insulted me. Her husband was the usual one I went to, But at last minute I needed a manicure and another operator did a terrible job. I went back and was told I was no longer welcome there!

Very professional Nail Salon. Quality work. I'm very…read morepleased. I'm so happy my daughter referred me. The salon is immaculate. Brittney & Yolanda are amazing! I highly reccommend them!

I recently visited this nail salon and had a mixed experience…read moreThe staff members were friendly, welcoming and helpful throughout the appointment. They made an effort to be attentive and polite, which I truly appreciated. However, the managers demeanor was noticeably different. They came across quite bossy toward both the staff and us as customers which made the atmosphere feel a bit uncomfortable at times. Unfortunately, I was disappointed with the quality of the nail work. My fingernails turned out, lumpy and uneven, and the cuticle trimming was painful, rather than gentle and careful. The toe polish also appears lumpy from what I can see, which was not the smooth finish I expected. On a positive note, the callus removal was excellent probably the best part of the service the foot and leg massage was OK though nothing particularly special The pricing felt outrageous for the level of quality provide provided, and I was especially frustrated that there was no itemized breakdown on the receipt. Transparency and pricing would have been helpful Overall, while the staff friendliness was a highlight, the quality of the nail service and the pricing left me disappointed

Heavenly experience! I love the decor and relaxing quiet room beforehand, and my massage was…read moredivine. I definitely recommend Jessica!

Beware - you'll be asked to change your appointment multiple times, unfortunately if you're…read moreemployed and trying to book around your work schedules, this isn't the place to go to. I booked a couples massage for our anniversary several weeks ago and just got a SECOND request from them to reschedule. I explained that we both work and already switched our schedules once to accommodate a schedule conflict THEY had and asked if there was some way we could keep this scheduled time. They really weren't willing to help. We've been going to this spa for years for different services. I've always recommended them to others but not anymore.

Best nail spa in the area. The best nail techs, the space is always clean, GREAT color selections &…read morevariety of technique options, comfortable & relaxing chairs, full bar, peaceful environment & overall very well run salon. Love supporting this business!

The only good thing about this place is Chan and I'm sad that I won't have her to do my pedicure…read more. this place is downright terrible. I have picture proof in my last review that they didn't do my nails well twice and I made a review about it which is exactly what this platform is for. I was never rude. I was never nasty. I went in there. Got my nails done and tipped well each time. I guess the business saw my honest review and they felt some type of way about it because after seeing it, they've been lying to me and messing with my appointments.. saying I was double booked, telling me to call back multiple times, saying they will call me back and never did and canceling my appointment an hour before and having Chan do it (appointment wasn't even with her) because they know she's sweet. When I went in today to get the acrylic soap off because they have been giving me such a hard time, the guy basically said because I left a bad review on yelp that they didn't want to do my nails anymore . Like I stated, I never gave them a hard time. I only told the truth if you don't want that reviews on yelp then hire people that do their job and do it well. Clearly, it's not just me because they only have two stars on this platform. When I become a customer of somewhere, I usually stay for years and manage to tip well every time. So this is definitely not on me. I will continue to yelp and tell people about places and businesses so they can have a heads up good or bad. No matter how much I gave this business they just so happened to be bad . I'm sure they'll be a comment under my post from the owner saying how sorry they were and how they didn't want to service me because I was unhappy, but that's no reason to turn anyone away, especially in the manner that the manager did it.

I go to Mumtaz to get my hair cut. Catherine is a great hair stylist! She is very friendly and does…read morea great job with both coloring and cutting my hair. The shop is clean and modern, and the staff is friendly and professional. They also do a terrific job with men's haircuts (my husband goes here as well). Mumtaz is located inside Landerwood Plaza, a small shopping center. Lots of parking available.

I got pedicure and hair done. Great staff and Excellent…read moreservices! Will go there again for sure.