Tl/dr: Too spendy for what it was. And let me preface this by saying I was obnoxiously in an…read moreill-timed work meeting on my phone the entire time. It was ok. I guess I expected better? Quick, efficient, but lacking a couple things I expected... like, she didn't wax my happy trail (included in a full Brazilian usually, right??), and she left me with a bunch of wax stuck in my butt crack. When she was done she tossed the modesty towel onto my crotch and left the room without a word. Which was either considerate, or not? I'm like... are we done, then? Oh, ok. Guess we're done.

I am very happy with my visit here! I mean, I have never had a bikini wax before. If anything,…read moreafter this experience, I don't know why people are so scared of them. Nicole is pleasant. The place is clean. As she told me, anywhere you have a hair she can wax. Scheduling was such a breeze. I actually needed some special accommodations, and she did not make it seem like a burden. I would come back for my future waxing needs!!

I just moved to Cleveland in August so I've been looking for a place that does eye brow threading…read morefor a while. I did look at previous reviews on Yelp and I do agree that Laila does a great job! I called on Tuesday night and she got back to me the next morning via text to schedule an appointment for the following day. Her place is not hard to find, on the 2nd floor above Starbucks in Legacy Village. Parking meters not expensive- I just put a quarter in for 30 minutes. Upon arriving, Laila greeted me and was very nice. She asked if I had had threading before or if it was my first time and I explained that I have been threading for 2 years now. She had me lay down on her table and I explained that I wanted my eye brows kind of thin but since my eye brows are kind of straight I wanted a small arch towards the tail end. She worked very quick and paid attention to plucking the stray hairs. After she was done she showed me a mirror to look and if i wanted any changes she could do it as well. I am very happy about the threading and how my eyes turned out. Just for this one session it was $27. Granted it is waaaayyy more expensive than what I'm use to (I paid $7 + $3 tip in Houston) I would recommend Laila's business to any lady who's interested in getting threaded.

I have been with Laila for almost 10 years. She is absolutely amazing at what she does and is…read morealways very accommodating. I will not let another person touch my brows.

Today was the very first time I have had a facial. I cannot wait to get another one. Courtney took…read moresuch great care of me. The products they used for my skin are amazing!!! This facial was custom made for my skin, and I can't even begin to describe how soft my skin is now! The vibe was just SERENITY! Courtney also included light massage, which I desperately needed. I feel so good after leaving. I highly recommend this place. It was my first time coming there, and you can guarantee it won't be my last! They've earned a customer for life! Let me add how CLEAN this place is too! Clean, and inviting! Please make sure you come here at least once. If you're not sold, you may need some inner help.

Courtney was fantastic! I had my eyebrows and face wax done. She did a great job. She made me…read morefeel comfortable right away. Definitely would go back.

This was my first time at this location. I was gifted a certificate for a 60 minute massage with…read morefoot acupuncture. This rating is 3.5 stars rounded up to 4. First impression was not so good. I called to make a appointment and left a message. I later received a text to schedule. I asked for specific dates and times of availability and hours of operation and wasn't given a clear cut answer. I then asked for availability "on my only day off that week" She responded with what about the next day, which of course was a work day for me. After a little back and forth, we figured out a date and time. Upon arrival, I was met with a closed door. I rang the bell and was approached by behind by a lady and I advised I was there for my appointment. I was let in and told to come into a room. I was not asked for my name or my problem areas or preferred pressure. I was not told what to expect either, so I just went with the flow. The actual massage was really good and relaxing and the location was very clean The massage therapist did at least talk to me at the end, but just to tell me to pull up my groupon, tell me about other services and wish me a good day. All in all, customer service stuff can be taught. The actual service was great so I would return. Maybe they can earn a 5 star next time.

This was the best massage I have ever had! These ladies really know what they are doing! My wife…read moreand I went in for their couples package and they went above and beyond our expectations! I hope to go again soon! :) Thank you So much!

so glad I found Alyssa! I love how natural my highlights look and how seamlessly they grow out…read more She's a lovely person and her studio is a very calm space with lots of fun treats and coffee.

From the owner: Hue & Harmony hair studio Your one-woman hair haven…read moreIm Alyssa! As a passionate hairstylist and native English and Portuguese speaker, I’m dedicated to creating personalized looks that reflect your unique style and personality. With years of experience working with renowned brands like Aveda, Davines, Schwarzkopf, Evo and more, I've honed my skills in a range of services, including: * Balayage and lived-in color * Blondes and vibrant hues * Luxury blowouts * Precision haircuts * Curly hair cuts Ready to elevate your hair game? Book your appointment today and let’s create your masterpiece together.

Amber is by far the best stylist/colorist in Cleveland. I cannot give her enough compliments. I…read morehave followed her from another salon which I think really shows my love for her work.She has taken me through many cuts and colors- never once have I been disappointed. Never once has she had to fix or change something slightly. She is excellent, truly listens, and talks through every thing with you before she does anything to ensure you get exactly what you want...Which is what you Get!!! Plus the rest of the staff is fun, friendly, and hospitable. The decor is modern and coordinated which makes for a comfortable environment. Honestly no reason why someone shouldn't make the switch to this salon and to Amber as their go-to girl!

I've been coming here since they opened. Chrissy is the only person I trust to cut my hair and trim…read moremy beard now. I live on the west side, and exclusively come here. I needed to trim my beard for a media event I was attending, so I gave this place a shot because it was local. I'm terrible at telling a stylist what I want done with my hair, I know what I want it to look like, but I don't know how to facilitate it to the professional. Chrissy understood that, and was patient and worked with me, now she knows what I want without even asking, and I'm greeted with a warm welcome every time. The staff is VERY professional and sociable, and the pricing is fair. I never feel cheated, and my experiences have been enjoyable. I recommend this place to anyone. I will continue to come here and recommend this place to everyone I know. This place is phenomenal, and I can't wait for them to succeed.

Had to download yelp just for this because I was disappointed. Wish I would have just spent 20$ on…read morea self tanner bottle instead of 50$ for the single worst spray tan. I picked the darkest shade and let it sit for the maximum amount of time. You can see my thong line to see the difference.. looks like i picked medium to light. my tan after rinsing off with just water is either splotchy or non existent looking. No I did not have any lotion on prior I exfoliated before as asked and I only used water to rinse off. Service was nice, I'm just disappointed because it was for an important day and now it's too late to figure something else out.

I've had a dozen spray tans in my lifetime and I know how to prepare for and take care of a spray…read moretan. I would avoid the spray tans here. I had to ask the person who sprayed me to go back over one underarm, and she did, but unfortunately a huge part was still missed. I don't know if the solution they're using is old or not quality but it did come out looking very orangey and took much longer than it should have to fade, even with scrubbing. Service was kind and polite in store but when I messaged twice to discuss, nobody responded.

I would never recommend it to anyone. The lady i believe Stephanie, not only bruised me while…read morewaxing my brows (See the picture I attached its on the day 3rd from when I got it done), but when I told her it's burning, she immediately freaked out and said 'I am not taking responsibility for it', And no I am not on any medication or have any skin condition that may cause sensitivity. I almost couldn't believe what she said instead of being empathetic. She didn't apply any gel or anything after it, and gave me the bill and asked me to go to the counter saying she has her next appointment lined up. What???? You know, accidents happen and the bruise will heal but how you deal with it says everything. I have never ever in my life had a worse experience at a salon you'd think is such a big name. It was still burning under my eye and I had to go back home to apply the ointment Also I am sorry but her breath smelled bad, maybe due to smoking or whatever but if you are getting so close to my face, please chew a gum or maintain proper hygiene. It's Ulta. I'll never go back to the place with such an ignorant staff. I always try to see the bright side of things, but you have to call out when you know something is unacceptable.

From the owner: Feeling good is always a good look. At Benefit at Ulta Mayfield Heights, we've got all the goods…read morefor newbies, pros & everyone in between. Need a service? We do that too. As the #1 Brow Brand Worldwide, we've got you covered--from brow shaping and lamination to pore pampering and more.