I have been a client here for a good ten years now. I was impressed at the level of interaction…read moreyear after year without taking my coming here for granted. Two hairdressers up and left and now I'm on my third stylist that she just doesn't click with me making it extremely difficult to sit in a chair for two hours. Now lately, time after time when I ask for an appointment after 4 pm...I get 2pm...or break up my appointment in two separate visits or two separate stylists. I prayed I wouldn't become a nobody but I did. Oh well! On to.the next salon and pray.

UPDATE 10/12025: Okay, now I've had the gel manicure experience, too! Definitely ask for Madi! She…read moreis such an artist and so, so, SO nice! The arm and hand massage was relaxing, and my nails and cuticles have never looked better! Thank you, Madison! I've scheduled a regular manicure every month now! UPDATE 8/16/2025: As usual, everyone at the salon was friendly, warm, and attentive. Therese, especially, was WONDERFUL! She listened thoughtfully as I explained my thoughts, hair goals, and anxieties, and she worked WITHIN those parameters to create a perfect representation of everything I had hoped for! She also explained everything she was doing AS she did it, so that I could recreate the look at home later. She is AMAZING. She made me feel so taken care of that I even intend to return in a few weeks for a color consult (it will be my first time EVER coloring my hair)! 9/2023--Ashley was SOOOO good! I had no idea what I wanted to do with my AWFUL mop of limp, lifeless hair. She took the time to talk with me and get to know me, my hair, and my concerns. She gave a few suggestions, taking the time to explain everything she would be doing. As she was working, she also described what she was doing and why. Her suggestions were great, and she was VERY patient with all my stupid questions. And the haircut? It was exactly what I needed, and it suited my hair type, my age, AND my face shape perfectly! I'm so happy with it! She's amazing! UPDATE 9/2024: She has done it again!! Ashley is ALWAYS so wonderful. She pays attention to my "hair goals" AND my concerns, and she is very creative and artistic (and friendly). This time, in particular, she gave me a great consult, and when we decided on a cut together, it turned out EVEN BETTER than I could have imagined. I think this is the best cut and style I have EVER received. I've never been so pleased with my hair before! She is an artist!! UPDATE: Yup! She's batting 1000 with ANOTHER great cut! Ashley is ALWAYS amazing! Not only does she take the time to find out weekday you want she always offers PROFESSIONAL consultations, and she is so effervescent and friendly that it really elevates the experience. To be clear, ALL of the stylists are wonderful, but I always appreciate the personal attention and expertise that she offers. Thank you, Ashley!

I went here a few weeks ago and had Mallory do my hair. I was happy when I left with the cut and…read morecolor. I'm still incredibly happy with my cut however I'm incredibly unhappy about my coloring. 4 days after leaving I washed my hair and my hair turned VERY yellow/gold--exactly what I said I didn't want. I messaged her on a Monday--she responded the next day and apologized and told me "sometimes with the lightning it ends up being a bit yellow" (that's never happened to me). Requested I give it a few more washes and another week and she would then tone it. (Toning would darken--not lighten). She said she looked over my photos and said when I left the salon she thought she did what I wanted--she did however it washed out. I messaged her to let her know that I went some place else. Where I was informed that she did not leave it on my hair long enough and it was not blended well at all. I had paid $360 (with tip, to Mallory). She not only didn't offer to refund ANY of my money, she also didn't even apologize that I had went someplace else. I would never go back to her based on the lack of response and refund. Terrible.

Got in with Brett for a haircut a few weeks ago, and she was fantastic! I felt immediately…read morecomfortable, and she was both fun and chatty! She did a lovely job on my hair, gave me tips on products both within and outside the shop, and it was a great experience as a whole! I'll definitely be going back!

Loved this salon! Quality and vibe outstanding. Prices little over my budget is all. I did go there…read morefor about 5 years. Great stylists!

I have thin hair and a scalp condition that causes some of this. The stylist suggested a few hair…read moreextensions might help. She said that they are easy to take care of and to wash and style my hair just like I always did but to use a soft brush. I wanted to buy one but she said I didn't need to. She had cut and highlighted my hair a couple times in the past and did a good job. My only complaint would be that she was easily distracted by other staff while she was doing my hair. She is an experienced stylist who charges $100 for a haircut. After about a month or so, I decided to have the extensions removed. I washed and dried my hair like I usually do but the extensions tangled and I could not get a brush through them and I needed a highlight. When I sat down she looked at my hair and started to scold me Like I was a child. She said the hair around the extensions had matted and continued to condescend to me and mock me as she started literally ripping them from my scalp with a rat tail comb, pulling my hair out by the roots in clumps. I watched the clumps fall on the black cover. This was so incredibly painful and she was well aware. I endured it because I knew they had to come out. The whole time she worked on my hair, she took phone calls and returned texts. She finally got them out and proceeded with my highlight continuing to text with her son about some event they were planning. My hair was processing and she left me in the chair so long (much longer than necessary) I had to ask the receptionist to ask Lisa if she had forgotten about me. During the cut, I asked her not to cut into the sides but she did it anyway. I couldn't wait to get out of there. This just went from bad to worse but I wanted it to be done. It's not as if I could have stopped the process halfway. I certainly won't go back. I've never experienced anything like this.

Always the most friendly and best service! Salon is so cute and clean. You can even shop at Sophia…read moreBoutique while you're processing! Highly recommend Kara T (formerly A)! She is amazing!

I went in for a haircut with a very simple idea, yet the haircut was completely different from what…read moreI requested, now I am stuck with this haircut for the next few months.

I booked a cut and blowout as a first time client (new to area and live 2 minutes away; looking for…read morea great stylist) and was quoted 85.00 which is not a problem. We pay for quality! I wanted a fresh new look from a great salon and don't expect " budget cut" services or pricing. I arrived, checked in and ended up waiting 30 minutes for my stylist because mine was running late. Ok, no problem because I watched some great hair being done so I was so excited! I was also in clear view of a gal doing a pedicure and I thought I'd try that service out next time. Good to know it's all under one roof. After waiting with anticipation of the stylist finishing up with their haircuts and blowouts, the gal that fished the pedicure came up to me saying she is ready for me. I was confused.... My heart sank. The excitement was gone and I just couldn't go through with it. I couldn't trust that I would get the same beautiful results as an experienced & skilled stylist for my big hair change. I asked her if she just got done doing that pedicure and was a newer stylist and she said yes, I just got done with the pedicure and have been cutting for about one year. I apologized and said I wasn't comfortable with her cutting my hair. I never had a pedicure nail person cut my hair before. The gal at the desk said all their stylist do pedicures and didn't offer any alternatives. She didn't care that I waited 30 minutes post my scheduled appointment and didn't care that I was not comfortable and didn't try to find me someone more experienced. She didn't even sell me on this stylist either!! Didn't build her up at all. Retaining my business was not a consideration at all. She was all too ok with me walking out the door. Since when does skilled experienced stylist do pedicures on Saturday ? I could have went to "budget cuts" and pay 15.00 rather than 85 plus a tip. That price point comes with expectations of getting a trained stylist passionate about her or his craft.

Fran is absolutely amazing! She took so much care with my hair and really listened to what I…read morewanted, while also giving me her professional input to make sure it turned out even better than I imagined. Not only does she have incredible skill, but she also creates such a welcoming and relaxing environment in her salon. Everything was spotless, comfortable, and you can tell she takes pride in making her clients feel special.

I had been going to John Roberts salon in Chagrin Falls for 17 years for pedicures. I had been…read moregoing to Codie. Codie reduced her hours to one day a week, on Tuesdays, a couple years ago. Because of such limited appointment time, I was not able to get in with her this summer of 2024. In November 2024 I scheduled nine appointments to carry me through spring, summer and fall of 2025. I worked with Danita to schedule me. In the spring, for some reason, every one of my appointments had been canceled and replaced by other customers in my timeslots. I am told that nobody knows what happened. I talked with one of the co-owners several times. In the end, nothing was done. I felt they should have given me my appointments back with the person I made the appointments for. They offered me other dates, times and service providers. The co-owner, in a very friendly manner, told me I was always welcome there. I will not be going back.

I went here to get my hair cut. I am always nervous to get my hair done becuase I have extremely…read morethick and long hair. My current stylist I have been going to is about an hour and half drive, so I was trying to find someone new and after this experience, I am making that 1.5 hour drive. Don't get me wrong, if you have normal hair, this place I am sure would be a great option for you, my personal experience there left me bummed. I told the stylist my hair needed to be thinned out and she didn't do it. She said it would be fine. She did a small trim and it made my hair lay heavy on my head. I tried helping the stylist understand what my hair needed but she didn't understand it. It is a clean location, small, but clean. I will not be returning though because I feel like they know the basics and cannot make adjustments when someone comes in with different hair then what they are used to.

I've been getting my highlights done by Brittany and she's absolutely wonderful! She has such a…read moretalent for creating natural-looking highlights that I always love - the kind of perfectly blended color that looks natural and effortless. Beyond her technical skill, she's also incredibly kind and makes every appointment feel like a luxury experience. If you're looking for a salon that delivers consistently beautiful results with top-tier service, Oscar Giovanni exceeds expectations every time. (And yes, I actually live in Philly :)

Wonderful staff and BEST HAIRCUT . David is awesome. He is a well seasoned, professional…read morestylist. My hair is tough to cut and he NAILED it. This is happily my new salon. Thank you David!

Debbie has been the keeper of my curls for going on 10 years. She is extremely knowledgeable about…read morehair especially curls. Debbie has taught me to embrace the beauty of my curls. I have gone from always trying to straighten my hair to finding better ways to embrace my curls!! I recommend LaCoife and Debbie to anyone that wants to learn how to care for and enjoy their curls

Debbie Hocevars move from Santos Salon to La Coiffe Salon…read morehas been a perfect fit for both of us. La Coiffe is clean, peaceful and safe. No one gives a Curly Girl cut like she does and my highlights are brilliant. On top of all that Debbie is super sweet...I always look forward to our appointments!