I scheduled a 30-minute targeted massage with Angelique today because I was having a lot of…read moreshoulder tension. Not only did she provide a thorough and relaxing massage, Angelique kindly explained her process and where she thought the issue was coming from. She was very gentle in her approach (several check-ins with me when turning my head this way and that or when massaging the delicate and sore muscles in my neck) but at the same time very powerful. My boyfriend also saw her for a 90-minute massage and came home feeling much better. Added bonus- the heated massage table! What a treat. I would definitely recommend booking with Angelique! I will be back!

I wish I could give more than 5 stars! Angelique is a magician! I have been a regular customer for…read moreyears and I don't think I've ever found a better massage therapist. Sometimes my visit is just for a relaxing massage but other times I have a specific ailment and Angelique is able to adjust and adapt her services in order to direct her services to the area of concern! Her prices are very reasonable and she offers her clients the opportunity to join a club in order to receive discounts on future services. She's the absolute best!

Heavenly experience! I love the decor and relaxing quiet room beforehand, and my massage was…read moredivine. I definitely recommend Jessica!

Beware - you'll be asked to change your appointment multiple times, unfortunately if you're…read moreemployed and trying to book around your work schedules, this isn't the place to go to. I booked a couples massage for our anniversary several weeks ago and just got a SECOND request from them to reschedule. I explained that we both work and already switched our schedules once to accommodate a schedule conflict THEY had and asked if there was some way we could keep this scheduled time. They really weren't willing to help. We've been going to this spa for years for different services. I've always recommended them to others but not anymore.

My boyfriend booked couples massages for my birthday we were a little disappointed that massages…read moreweren't in the same room but advertised as couples massage. I've had massages all over the and my experience at Heavenly Hands does not compare at all to anything I've ever experienced. The intake form had multiple questions that had 0 to do with getting a massage which I thought was a little weird. My boyfriend said Donna couldn't even stand to apply pressure and give a proper massage. The spa was very chilly so it was hard to enjoy the massage while trying to keep warm. The massage wasn't bad per say, but it was more of a rub down than a massage. I was so upset with the quality of this massage, it was not worth the money. Overall experience was a 4/10, would not recommend. Update: Donna called my boyfriend's cell phone and asked him to take the review down because the things I said in my review weren't true and the business is struggling. She may have very well told him the massages would be in different rooms but that doesn't negate the fact that the massages were not to standard. Super unprofessional 0/10 WOULD NOT RECOMMEND

I am pregnant and have chronic migraine, so my mom wanted to do something nice for me and purchased…read morea massage for me as a gift. We looked at a bunch of local spots and were drawn towards Heavenly Healing Hands because the reviews for prenatal massage were so promising. I also prefer to support local businesses over chains like Massage Envy or something like that. My mom paid for the massage and was instructed to have me text Donna to schedule my appointment, so I did. And this is when it started to get weird. I have the texts saved from this, I'm not trying to sabotage anyone's business, but I wish I would've known this before selecting this place and my mom lost her money. 1) A day before the appointment, I got a text that she had a family situation come up and had to reschedule. So, we did. 2) Then, the week we rescheduled for, I got strep throat (I work at a school, it was going around). I immediately went on antibiotics and texted Donna to reschedule for the following week. However, she asked me to wait at least 3 weeks to schedule because she claimed that antibiotics "don't always work" (?). So, whatever, I rescheduled a second time. 3) Then, when that appointment was approaching, she texted me to reschedule again because she "stepped on a nail and injured her foot" (she gave a very detailed description of how and why it hurt). I rescheduled... again. 4) Then, when the next appointment was approaching (this is now months after my initial appointment was supposed to be), she texted that she injured her hand and that we'd need to reschedule but that I'd "get priority." At this point, I just kindly asked that we get a refund and cancel my appointment. She didn't respond. I proceeded to text over the next few weeks every few days asking if she received my message and when we would get a refund. Unfortunately, she continued to not respond. I'm now thinking this is a scam, and not a real business... I'm super disappointed and feel awful that my mom paid for nothing. Am I the only one this happened to? None of the other reviews seem to mention an issue like this.

A wonderful massage. Legitimately blissful…read more Got a foot bath and a sinus massage, then an intense -- and much needed -- foot massage, then turned into a more standard massage of the neck and back. Jason, the masseuse, definitely knew what he was doing. I expect to be back very, very soon.

Blissful staff left customers waiting 15+ minutes for appointment without communicating when they'd…read morebe seen. And only offered an apology for the inconvenience. Won't be returning.

My husband and I met with Vanessa today for the first time and she was professional and prompt. I…read morelike firm pressure, and she did not disappoint. We get regular massages, but there were places on my body that responded to her technique very well. We intend to schedule more treatments with her soon.

Vanessa is very good at what she does. She gave me a incredibly relaxing massage. I really needed…read moreit. I really appreciate her strength. I am so fortunate that I found her. I look forward to every Monday massage so I can see her smiling face, experience her strong yet gentle hands and enjoy her wonderfully warm personality. Thank you

I decided to pamper myself for my birthday! I checked out local spas in my area and decided on Hand…read more& Spa. I chose to try a hot stone massage, and thankfully they had a new customer special, so I got it at a great deal! Everyone was really nice and the establishment was clean. They took my temperature when I first arrived and had hand sanitizer to use. Blaine did my massage and she was great! She made sure I was comfortable and explained everything that she would be doing. I felt soo relaxed and less tense after the hour long massage! After my massage they offered a monthly massage subscription that I regrettable declined, but now I'm thinking a monthly massage may not be so bad!

Facility is clean and welcoming and services have been great BUT, their rules of engagement are not…read morecustomer friendly and when you try to voice your dissatisfaction, instead of them being welcoming, they are anything but. It is almost like the people at the desk have been preconditioned in how they respond when people express their frustration and they are not interested in feedback. RUDE and pissy! I have been a member for years and have brought in multiple friends who have become members. When my family members from out of state visit I always set up appointments for them. They buy extra Svcs, they buy product, we tip well, we are the people you want as customers! When I try to use credits to pay for their services, they charge me a $10 transfer fee. One might ask the question why????? a couple of days ago I tried to schedule massages and facials for myself and a friend who is celebrating a milestone birthday. I wanted to treat her and use a couple of my credits. They wanted to charge me the transfer fee. I expressed my frustration, they didn't care. And then I was told that I couldn't even pay the transfer fee as I had three transfers and had exceeded my allowance for the year. I'm done. The individual with whom I spoke, could not have been more disinterested in my frustration and she just towed the corporate line. They have no idea how they are losing people that they don't lose. They're losing friends and gaining enemies who are not gonna say anything pleasant and instead, will speak disparagingly about them. I just retired after 48 years as a senior executive in a sales position for a large health insurance carrier. I know the drill, I know how you take care of customers. This company is not interested. Sad!

My husband purchased a massage package for me for Mother's Day because life is just so busy and we…read morerarely take time for ourselves. Erica greeted me warmly at the front door and from the very first moment, I felt at ease. My goal of quiet and relaxation was realized from start to finish. The atmosphere and ambiance of the barn was so peaceful and Erica was incredibly accommodating. From the slippers and robe to the tea and chocolates, these little touches made my experience absolutely wonderful. She was very professional and experienced that was proven throughout my session. The massage itself was perfect; I've never felt more relaxed. Don't hesitate. Book time with Erica and Organic Massage Cleveland.

I had the most relaxing and best massage experience I have ever had! I love the atmosphere! Erica…read moredid an awesome job! Excellent! Highly recommended! I am looking forward to the next appointment.