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The Be Spa

5.0 (1 review)
Closed • 8:00 am - 3:00 pm

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1 year ago

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Ladies & Gentlemen Salon and Spa - Haley did it!

Ladies & Gentlemen Salon and Spa

(104 reviews)

$$

My first visit was so disappointing. I asked the stylist for a shag and even showed her pictures…read more She seemed to understand and I was expecting a minimum of 2" cut off all over to achieve this cut but all she did was blend the layers I already had, barely cutting off any hair. I made several comments that I wanted it much shorter and that she could maybe take a razor and take out some of the bulk, but all she did was gaslight me, make excuses, telling me my hair already has a lot of layers. I was never offered the complimentary hand/ arm massage which was a disappointment, and I walked out with the same bad cut I came in with. After much thought, I decided to call to request either a refund or a redo with a different stylist. I'm glad I called because they were able to match me with a master stylist a couple days later who gave me the exact cut I wanted. Holly was so wonderful, and she really listened to what I wanted. I will definitely be going back to her. I gave them 4 starts because my initially visit was such a nightmare and I had to go back.

10/10 experience!! I enjoyed it so much from the complimentary wash they do, the large space of the…read moresalon, and the amazing stylists they've hired! I had the chance to see Angel and she was amazing. Did exactly what I asked for and more. It's a beautiful salon. I got in and out in a timely manner. Definitely recommending to other people! I also just moved here and it was my first salon I tried. I will 100% be coming back.

OneIIOne Studio Spa

OneIIOne Studio Spa

(15 reviews)

$$

This was my first time at this location. I was gifted a certificate for a 60 minute massage with…read morefoot acupuncture. This rating is 3.5 stars rounded up to 4. First impression was not so good. I called to make a appointment and left a message. I later received a text to schedule. I asked for specific dates and times of availability and hours of operation and wasn't given a clear cut answer. I then asked for availability "on my only day off that week" She responded with what about the next day, which of course was a work day for me. After a little back and forth, we figured out a date and time. Upon arrival, I was met with a closed door. I rang the bell and was approached by behind by a lady and I advised I was there for my appointment. I was let in and told to come into a room. I was not asked for my name or my problem areas or preferred pressure. I was not told what to expect either, so I just went with the flow. The actual massage was really good and relaxing and the location was very clean The massage therapist did at least talk to me at the end, but just to tell me to pull up my groupon, tell me about other services and wish me a good day. All in all, customer service stuff can be taught. The actual service was great so I would return. Maybe they can earn a 5 star next time.

This was the best massage I have ever had! These ladies really know what they are doing! My wife…read moreand I went in for their couples package and they went above and beyond our expectations! I hope to go again soon! :) Thank you So much!

Hand & Stone Massage and Facial Spa

Hand & Stone Massage and Facial Spa

(39 reviews)

$$

Facility is clean and welcoming and services have been great BUT, their rules of engagement are not…read morecustomer friendly and when you try to voice your dissatisfaction, instead of them being welcoming, they are anything but. It is almost like the people at the desk have been preconditioned in how they respond when people express their frustration and they are not interested in feedback. RUDE and pissy! I have been a member for years and have brought in multiple friends who have become members. When my family members from out of state visit I always set up appointments for them. They buy extra Svcs, they buy product, we tip well, we are the people you want as customers! When I try to use credits to pay for their services, they charge me a $10 transfer fee. One might ask the question why????? a couple of days ago I tried to schedule massages and facials for myself and a friend who is celebrating a milestone birthday. I wanted to treat her and use a couple of my credits. They wanted to charge me the transfer fee. I expressed my frustration, they didn't care. And then I was told that I couldn't even pay the transfer fee as I had three transfers and had exceeded my allowance for the year. I'm done. The individual with whom I spoke, could not have been more disinterested in my frustration and she just towed the corporate line. They have no idea how they are losing people that they don't lose. They're losing friends and gaining enemies who are not gonna say anything pleasant and instead, will speak disparagingly about them. I just retired after 48 years as a senior executive in a sales position for a large health insurance carrier. I know the drill, I know how you take care of customers. This company is not interested. Sad!

Horrible customer service at the front desk! I also cancelled my appointment more than 24 hours…read morebefore my appointment and they still charged my card.

The Be Spa - spas - Updated May 2026

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