What a beautiful establishment. It was so bright and welcoming. The staff was very conversational…read more I arrived five minutes before my appointment time and was asked to fill out paperwork and if I wanted something to drink. I was pleasantly surprised to see a nice tea selection. I find that places cater to coffee drinkers and tea is limited to regular smegular Lipton from the local dollar tree. Not here!!! Soooo about my service, Tasha came and got me right away. She was kind and genuine. We chatted during my service. She helped me pick a color and was very affirming. I did the medium pedicure, gel removal and additional gel polish since Cleveland decided I needed rain on my pedicure day. Ugh! My tea was tasty, my feet feel great. I took lost of pictures of everything but my cute toes. I dont post those for free. Lol. This is a modern establishment and I definitely see myself returning.

NAILS: I now experienced nail services (pedicure) at Statement and loved it! My normal salon is…read morehaving renovations so I visited this place. I made an appointment the day before which was super easy. They patiently explained the differences in pedicure types and service process. I selected Statement Pedicure ($60) with gel add-on and removal ($15). I received luxury add-on free - lip mask. I selected colors from an old school book but screen try-one are also an option. I went with tried and true OPI but other options/brands are available. I love the pedicure area that includes privacy dividers and curtains. If you're doing pedicure solo, you can be separated from other guests. If you're visiting with the group, the curtain can be lifted. It creates a very relaxing experience. I asked for tea (quite a few choices) and my tea magically appeared at my chair when I arrived. The chair rotates to let you easily climb in, has gentle massage and heat. Gel removal starts with cute plastic clip-ons for quicker removal. You are asked about shaping and the number of coats. I liked my nail tech and her preciseness. Plan for a bit extra time (over an hour) if you're planning to take gel off and reapply gel. I feel like other salons have more masks as part of the pedicure service, but I was satisfied here. SERVICE: I'd love to add a few other reasons I love Statement. I recently called in to move up my appointment to an earlier time the day of. They easily switched me which seemed like a miracle. Also, so many little nice device touches here - coat room, complimentary drinks, continuously genuine and very friendly service, and consistent quality. I'll be back very soon for a wax.

I began going here about a year and a half ago and was a bundle of nerves. I had read online…read morereviews, so I saw Alexa, who talked me through the whole procedure and was very nice and professional. I now have a wax pass and go every 4-5 weeks. I've seen a few different girls due to my changing travel schedule, and each one has been terrific. I now see Gabby and she is awesome. I never wait more than 5 minutes and the place is very clean and professional. Jordana is the manager and she has excellent customer service skills and recruits others to be the same. I purchase the Slow It Body Wash and the Glow cream and the after wax gel and I love all of them. If you ever purchase a product that you don't love, the manager stands behind your satisfaction and will make it right. They have regular promotions on services and products and they do a great job. I would not go anywhere else!

This European Wax is a consistently very mediocre experience. Due to the operations at this store I…read moreprobably won't be going back. It's not an experience that I'd like to repeat. My aesthetician was very pleasant and friendly. But the wax didn't go as it usually does. The wax was too hot. The after cream wasn't applied despite my skin being red. She didn't really check with me on any concerns - such as whether the wax was too hot or if I liked my brows. It was very speedy visit without focus on quality. There was no after work on my eyebrows with twizzers whatsoever. As always after European Wax visit I went over the work with twizzers later. No one asked me whether I liked my eyebrows or experience. Their work is always so minimalistic for being experts in waxing. The waiting room was filled upon my arrival. There were five other clients waiting, none looked pleased. At one point there were not enough chairs in the waiting room to accompany all guests. Few guests asked about their appointments running late, multiple were called to inform them about the news (with no definitive time to arrive). Some disgruntled guest called in. From the conversation it was evident that their discount wasn't applied and will not be honored (for a referral). They also were apparently burned during an appointment. One of the clients walked out with clear wax residue on her leg. I've witnessed so many problems in my short time in the lobby that it was overwhelming. Prices went up and were corrected on the menu. The salon posted new rules everywhere. No client looking for higher end-ish experience wants to be surrounded by so many rules and signs. It's not tasteful or relaxing. Here are all the new rules. There are no pictures allowed on their premises including the lobby or rooms. Guests with kids under 8 years of age must take them back to the room during the appointment. I can't even imagine how this works to be honest. There is also a rule that if you're in the bathroom, this time counts against your grace period. So it's possible that you won't be admitted to your appointment even if you're physically at the location. I practically live at different salons and I have never seen anything as strange. I didn't want to read the rules but they were everywhere! I used to like European Wax because it was a quick get in and out, nice place, but it lost its appeal. Too many problems for less than average appointments. As always, I'm not impressed with European Wax. I'd rather go somewhere else next time.

Laila did an excellent job on my eyebrows. She was very kind and professional. She knew my…read morehairdresser because she has been in the business for a long time. Highly recommend her! Thank you so much

I just moved to Cleveland in August so I've been looking for a place that does eye brow threading…read morefor a while. I did look at previous reviews on Yelp and I do agree that Laila does a great job! I called on Tuesday night and she got back to me the next morning via text to schedule an appointment for the following day. Her place is not hard to find, on the 2nd floor above Starbucks in Legacy Village. Parking meters not expensive- I just put a quarter in for 30 minutes. Upon arriving, Laila greeted me and was very nice. She asked if I had had threading before or if it was my first time and I explained that I have been threading for 2 years now. She had me lay down on her table and I explained that I wanted my eye brows kind of thin but since my eye brows are kind of straight I wanted a small arch towards the tail end. She worked very quick and paid attention to plucking the stray hairs. After she was done she showed me a mirror to look and if i wanted any changes she could do it as well. I am very happy about the threading and how my eyes turned out. Just for this one session it was $27. Granted it is waaaayyy more expensive than what I'm use to (I paid $7 + $3 tip in Houston) I would recommend Laila's business to any lady who's interested in getting threaded.

Cassie is the best! Sugaring feels so much better on my skin than waxing and threading. I get my…read morefull face done and she is very thorough. She makes my face look presentable to the people. She always asks how my skin is when I come back to make sure I'm not having any issues with the sugaring. The atmosphere is very chill and spa like. She also offer skin care products which is helpful too! I think you should give her a try.

Since my first Brazilian sugaring experience with Cassie, I've pretty much had a standing…read moreappointment with her. While I would never describe getting a Brazilian as pleasant, it's certainly bearable, short-lived pain. Cassie is so sweet and super personable. We literally have entire conversations through the whole process. I also spring for the vajacial after each session to get a skin treatment and any needed extractions. I was very nervous to go for my first time but Cassie, I'm sure, has seen a lot in years of doing this. I've never been made to feel uncomfortable about my lady parts lol She's body positive and very professional. Her space is clean and nicely appointed. I would really like to add facials and skin care to my self care routine soon. Highly recommend her!

Arrived at the salon with my 4 year old who was very ready for a haircut but afraid to wear a mask…read more Called the salon and Richard quickly came downstairs with a 'kids mask' (that he explained would stick to my son's face but not go around his ears) and colored pencils to draw pictures on the mask while we were waiting for my son's stylist to be ready for him. Erin (his stylist) was incredible with him, she explained everything she was doing (there was lots to be cut) and cut cautiously so he wasn't too shocked with how much she was actually taking off. She was patient and as sweet as anyone could possibly be with a toddler. I could not recommend this salon more. Talk about going above and beyond for a customer!! Oh and p.s. his hair looks amazing!!

Found Debbie, my favorite curly girl stylist at Funké Salon. Such a gorgeous salon with beautiful…read moreart throughout the entire space. The customer service was outstanding with so many personal details and my curly hair is back to being bouncy and beautiful. I'll be back!

Zee is amazing and her salon is too she always make you feel comfortable and you leave out feeling…read moreamazing and looking amazing too. She's been doing my eyebrows for a almost a year now. I know every time I go I'm going to have a good time and feel welcomed. The salon has a cozy around family type of feel. Zee's like a big sister you can talk to while getting pampered. Nothing like the catty salon I'm used to going too. The shop is beautifully decorated, a nice waiting area, the salon & all her supplies are always cleaned too.

From the owner: New BeginningZ Spa & Salon opened it's doors in 2023. Owner Zeinab Othman (Zee) was the Lead…read moreEsthetician & Nail technician at AJ's Spa Millennium for 15 years. After the closing of AJ's Zee decided to start anew! New BeginningZ Spa & Salon is a place where independent contractors/entrepreneurs in the beauty and wellness industries can be their own boss, without, compromising the traditional spa/salon environment. People/Brands that work out of New BeginningZ including Zee, have many years of experience and care about the needs of their clients, and we're looking forward to continue serving our clients and future perspective clients. We are also extremely excited to rent spaces/stations to other technicians wanting to be their own boss. Come and check us out!

New to the area and needed to find a brow place. I found Dana Morgan via yelp and booked a new…read moreclient appointment a week out. I received a text from Dana an hour before my appointment and canceled. No apologies included. Not very good customer service. Thankfully I found a different brow place in Beachwood who squeezed me in last minute. Buyer beware

Dana is a consummate professional. She shapes and cleans up your brows and makes it look easy.read more

I am very happy with my visit here! I mean, I have never had a bikini wax before. If anything,…read moreafter this experience, I don't know why people are so scared of them. Nicole is pleasant. The place is clean. As she told me, anywhere you have a hair she can wax. Scheduling was such a breeze. I actually needed some special accommodations, and she did not make it seem like a burden. I would come back for my future waxing needs!!

Tl/dr: Too spendy for what it was. And let me preface this by saying I was obnoxiously in an…read moreill-timed work meeting on my phone the entire time. It was ok. I guess I expected better? Quick, efficient, but lacking a couple things I expected... like, she didn't wax my happy trail (included in a full Brazilian usually, right??), and she left me with a bunch of wax stuck in my butt crack. When she was done she tossed the modesty towel onto my crotch and left the room without a word. Which was either considerate, or not? I'm like... are we done, then? Oh, ok. Guess we're done.

My sister, mom, and I have had great experiences at Abier's brow lounge! We all got threaded by…read moreeither Abier or her daughter, Mary-Ann, and were so happy with their skills and friendliness! The salon is very clean and has comfy couches for sitting on while you wait. My sister and I get threaded regularly and have come back several times since we found their salon back in June!

Very friendly customer service with accessible parking in the plaza…read more Abier was very professional and as a male with thick brows, I thought she did a great job making it as painless and easy. A recommended location if you're in the area and in need of brow services.