Such a relaxing time at this spa. Attended with the spa month special and loved the attention I got…read morefrom staff since the minute I walked in. Had a very relaxing massage and the indoor spa pools and steam room really took it to the next level of relaxation. Would definitely return for another spa day.

Miami was having spa month so I decided to come here because I've been wanting to try this place…read morefor a long time. I should've known this experience would've been bad from the beginning because they never answered the phone and they make you pay upfront. I decided to make a day of coming here only to find out that they validate your parking for five hours and anything after that you are charged overnight rates which it is $78 to valet Park. I ended up parking in a parking lot a half a block away. Traffic was insane this day so I ended up arriving 20 minutes before my appointment I was greeted and shown the facility. With just enough time to undressed and head up to my appointment. They give massages on the second floor, mine was excellent. It was a deep tissue CBD oil massage. I got hot stones for the very first time and thoroughly enjoyed my time in the room. It's everything after that that ruined my day here. They have a co- pool area inside. That had these loud women, no one ever said anything to them even though there was signs everywhere saying to keep our voices down. I decided I would go enjoy a quiet meal. I went to one of the restaurants in the lobby, the teriyaki salmon bowl was very delicious. Salmon was cooked to perfection. I ate every drop of it. At this point, I headed back to the spa. The women were gone, but it was a little crowded, so I decided to head to the Jacuzzi in the ladies locker room area. The water was very cold not the temperature of a Jacuzzi so I went to the front and let the staff know. She said that she will put in a maintenance ticket about it and so we waited. A lady came in with her man and they both got in. I decided to go in the steam room and almost tripped over the tile. The steam inside the room was good. And most importantly the room was quiet. I wanted to sit out a while and decided to sit on one of the heated loungers, which didn't have an ounce of heat on it. I decided to look around a bit and noticed that this place was just very rundown. They charge a lot of money, but are not putting any of it back into the establishment as far as I can tell. I did not know they shut down the rainfall room, which I was really looking forward to. In the reservation, it tells you that you can sit on the loungers outside by the pool, so I decided to go out there and enjoy the sun for a bit, but of course out there even the loungers that were far away from the pool staff was saying that you had to pay for, and this was not a cabana. I got fed up looking for seats. I decided it was time for me to go back inside and wait for the Jacuzzi to be fixed. Another woman came and got in and said the same exact thing that I had said and went to go talk to the staff an hour later still no one we decided to leave when they asked us how our treatment was we said it was good, but nobody ever came to fix the Jacuzzi. And then the woman let us know that they told her that they would come the next day because they didn't wanna walk in on the women in the dressing room. i'm not sure how that helped the guest that day but OK, she was just never gonna say anything. I'm glad I got to try this place discounted because I would never come back there.

This place is amazing! I had many great deep tissue messages…read morewith a few different staff members, all great.They are very professional and know exactly how to get rid of my knots. The Spa has so many awesome packages and treatments to choose from and I had a great mani pedi next door at their nail salon . I also tried the infrared sauna the have upstairs and loved it I always leave feeling relaxed and completely refreshed. I will be a regular for life.

This is my second time at this location! They are reasonably priced and give great massages! This…read morespa is located at the double tree hotel. When you book a massage it comes with free valet, but make sure it's validated by the spa receptionist before you leave. Both times I've gotten a massage I've loved it! The reason for the 4 stars is because since we usually get couples massages, the masseuse talked with one another the entire time. I think it's rude since you're trying to relax. Also don't expect anything fancy! The location is super clean thou.

Very Happy with my 90 minute Massage!! I was in so much pain that I could barely walk after my…read moremedium massage It released all my tension I definitely need to come back just for the massage... the ladies are so professional and made me feel very comfortable.

I tried the prenatal massage and the room was nicely prepped for my massage by having pillows on…read morethe table to make me comfortable. My massage was the perfect pressure and so relaxing. I will definitely be back for another! They even validated for free valet parking.

I got my hands and feet done and it was very nice! It was my birthday and the all the girls were SO…read moreNICE to me. They sang happy birthday song and all. Great quality for price! They have so so many different colors to chose from and their energy really sets a nice vibe! I would totally recommend

Maria does Dazzle Dry Nails perfectly. These are vegan and organic nail polishes that protect the…read morenails, increase their hardness, and do not use harsh UV rays or powders. It comes off with regular acetone and doesn't weaken nails as gel products do. It lasts for at least two weeks. Maria is fantastic. She is an expert at Dazzle Dry products, is bilingual and also does waxing and other treatments. The spa also has manicurists who do regular and gel manicures, but my go-to person is Maria for the Dazzle Dry Nails. I've never been happier. In addition, she is a joy to speak with and I go there just to chat if she doesn't have a customer.

A Five-Star Couples Experience at K'ALMA Spa - Miami Beach…read more My daughter gave my husband and me a couples massage package for Christmas, and I was so excited when I finally decided to use our certificate on Friday, April 17, 2026. We had a 1:30 PM appointment at K'ALMA Spa, located inside the Viktor Hotel at 1144 Ocean Drive, Miami Beach, Florida 33139. Let me start by saying--I LOVED, LOVED, LOVED this certificate! From the moment my husband and I arrived, the experience was wonderful. There is valet parking directly in front of the hotel, and we paid $50 for all-day parking, which was convenient because we were able to enjoy the area without worrying about moving our car. When we walked into the hotel, the young lady at the front desk was extremely nice, welcoming, and helpful. We were escorted to the spa's changing area, which was beautiful and had all the amenities you would expect in a comfortable home bathroom. We were provided with lockers where we could safely store our belongings and change into our spa attire. After changing, we were taken into the Tea Room, where our relaxing experience really began. We were then given a mini tour of the spa. K'ALMA Spa is located one level below the hotel's lobby entrance, and when you walk into the spa, you immediately notice how beautiful, spacious, peaceful, and inviting the atmosphere is. There are even tables where you can purchase products to take home, including spa lotions, exfoliators, candles, incense, and other relaxing goodies. Another lovely young lady gave us a tour of the different rooms, and I thought the attention to detail was amazing. Each room had its own purpose. There was a meditation room, as well as a peaceful reading room where guests can sit, relax, and read something inspirational. Then came the part we were really looking forward to--our couples massage! Our massage therapists were Mr. Nirioldis Turro, who was my therapist, and Ms. Arlettis Bautista Velazquez, who was my husband's therapist. Mr. Turro was absolutely wonderful. Before beginning, he asked me several important questions about the reason for my visit and what areas I wanted him to focus on. I really appreciated that because he wasn't simply giving me a standard massage--he was listening to what I needed. And let me tell you, he was AMAZING from head to toe! He focused on all of my sore areas, especially my shoulders, lower back, and neck. He worked on my muscles, incorporated stretching, and paid attention to the areas where I was experiencing tension. There was honestly nothing about the massage that I did not enjoy. I LOVED IT ALL! My husband had the same wonderful experience with Ms. Arlettis. She listened to the areas he wanted addressed and definitely went to work! By the end of the massage, he felt rejuvenated, relaxed, and completely at ease. The atmosphere made the experience even better. There was soft, peaceful music playing, along with beautiful water sounds that reminded us of water flowing down a mountain. At one point, Ms. Arlettis had my husband so relaxed that he actually started snoring! And you know a massage is GOOD when your husband falls asleep during it! After our massages, we discovered another wonderful surprise about the package my daughter gave us for Christmas. It wasn't just a massage--it came with additional rewards and benefits, including access to the Viktor Hotel's restaurants, pool, and bar. And the location couldn't be better! You are right on Ocean Drive, where there is always something happening. There are restaurants, entertainment, stores, boutiques, beautiful scenery, and so much more. You can easily make an entire day out of the experience. But let me get back to K'ALMA Spa, because this place deserves its own recognition. This was truly a FIVE-STAR SPA EXPERIENCE! From the welcoming staff, beautiful surroundings, relaxing atmosphere, thoughtful tour, comfortable facilities, and, most importantly, the exceptional massage therapists, my husband and I were extremely impressed. A BIG SHOUT-OUT to Mr. Nirioldis Turro and Ms. Arlettis Bautista Velazquez for their professionalism, knowledge, experience, and incredible massage techniques. They both listened to what we needed and made sure we left feeling relaxed and refreshed. My daughter definitely picked a wonderful Christmas gift for us! I would absolutely recommend K'ALMA Spa to my friends and family, and my husband and I will DEFINITELY be back! Thank you, K'ALMA Spa, for giving us such a relaxing, memorable, and special couples experience. Five stars all the way! Hubby and I will be back! Maria & Tony E. Happy Customers

Came here for my friend's bachelorette and it was a very relaxing experience. I got the 3 package…read moredeal but instead of a facial, I extended my massage and got the body scrub. You fill out a form prior, specifying what you like and don't like as well as the pressure you prefer. I loved my massage and body scribe as they were both super relaxing and the pressure was to my liking. There's a mediation room with music, water and tea. I love the swinging chairs as well

My husband and I came here on our last day of vacation and left feeling really relaxed! Nikki and…read moreand the other girl (I'm sorry we didn't get her name) did an amazing job with our massage & worked out all our stress. The customer service and ambience of the roof top spa was very pleasant. The manager took care of us after our massage with a glass of champagne and view of South beach. She gave us access to the rooftop pool in the Betsy Hotel. We were very satisfied and recommend this place for anyone in the area!

Talk about professionalism!! So after I received my massage, I felt pain in my back shoulder the…read morenext day that lingered on for nearly a week. I contacted the massage therapist directly (via email AND phone call) asking how to alleviate the pain, but never heard back from her. Fast forward to three days later to still no response, so I contacted the company again and talked to their manager, Marizza. I simply asked for my 20% automatic gratuity back - she not only apologized for the delay / non-response from the therapist, she refunded my ENTIRE MASSAGE. I'm still stunned, because that's not even remotely what I asked for, but she insisted and prided herself on rectifying the situation. She also explained what could have caused the discomfort, how to alleviate the pain, and what massage to ask for in the future. **THIS** is how you run a business, boys and girls. I honestly cannot wait to visit them again when I'm in Miami - though I might ask for a different massage and / or therapist.

I've been going to this spa for manny years. I've had massages, facials and body treatments, and…read morethey have all been wonderful! I highly recommend the spa and specially Reina. The place is very clean and cozy.

Wonderful deep massage by Angela. Really well done and exactly what I needed. She adjusted to what…read moreI needed. Highly recommend. I will be back!

So I rarely get pedicures, but I needed one desperately! So I had some time in South Beach and…read morelooked on Yelp for some options. There are a ton of not great options, but Urban had 4 stars so I thought why not?? I walked up and there were only 2 customers inside so I figured they could take me. Luckily I was able to start my pedi right away! I sat down at the comfy massage chairs (mine didn't have a controller/ I couldn't figure out where the on switch was which was okay). I chose a nude color bc I usually get bright red and I needed a change lol. And quickly the lady got started. I chose the $34 service which includes a scrub which I needed. Everything was great, the scrub and foot massage was very relaxing. The only downside was that there isn't a dryer for the toes (kinda odd IMO). The toes did look amazing so I think I'll save this place for the next time I'm in sobe!

So satisfied and delighted! I followed the Yelp reviews to the yellow brick road and found this…read moresalon. I called around lunchtime and she was able to get me in at 5p same day. Very warm and welcoming personality. I was serviced by two different techs for the gel mani/pedi and they were both pros and detailed oriented. My nails are show ready! I highly recommend Urban Nail and I now have a favorite spot when I'm home. Now, not a spa and nothing fancy about the salón if you are looking for zen and relaxation. This is more like a no frills just need my nails properly and professionally serviced, so I can keep it moving spot.