I've done two projects with 916 Floors, a big tile installation and a big wool carpet installation…read more They did a great job on both. They were very good about scheduling, followup after install. I will definitely use them again if another project comes up.

Fantastic experience from start to finish. Professional, knowledgeable, and easy to do business…read morewith. Highly recommended

I couldn't be happier with my experience working with Sac Value Flooring! From start to finish,…read moreCarlos made the entire process smooth and stress-free. He helped me select the perfect materials for our new home, and gave suggestions to match my style and budget. There are so many options for flooring to choose from, it can be somewhat overwhelming, however Carlos' knowledge made selecting the right flooring for our home much easier. I wanted to make sure the flooring was complete before we moved in our furniture, and Carlos was able to schedule the project perfectly accordingly, so they began the installation the same day we received our keys. The installation team (Jonathan and his crew) was fast, efficient, and delivered top-notch quality. They even finished ahead of schedule, which was an amazing surprise! Thanks to their competitive pricing, I was also able to add a beautiful new backsplash to my kitchen, and it looks absolutely stunning. If you're looking for professionalism, quality, and affordability, this is the company to call. Carlos goes above and beyond to make sure his clients are informed of every step and happy with the final result. I would highly recommend them to anyone looking to upgrade their home.

Sac Value Flooring provided me excellent service from start to finish…read more The installation team was very professional, knowledgeable and completed the project in a timely manner. The finished flooring was high quality. Sac Flooring provides excellent value.

I am so happy with my new floors and overall experience. I worked with Chris, and he was very…read moreaccommodating to my needs and (super quick) schedule. Carlos was the installer and he was prompt, courteous, and did a beautiful job. When the job was going to take slightly longer than we thought due to some unforseen issues, everyone was flexible and communication was great.

Good communication in a timely manner. They don't do the service for which we have need.read more

We wanted to have someone install porcelain tile in our bathrooms. We'd already purchased the…read moretiles and grout we wanted to use. After getting three estimates, we went with Pro Floors. We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate. She asked questions to understand our needs and wants. She patiently listened and answers our questions. During the installation, Flavia came out a few times to ensure everything was going well. She also helped find just the right transition pieces to work with the existing flooring outside the baths. The installation was a two day process. It went very smoothly and was handled in a way that caused the least amount of disruption for us. Our installer was skilled and did a great job not only with the tile, but with new baseboard and a new toilet installation in one of the baths. He was great to work with. Flavia came out one last time after the installation to ensure everything was good and that we were happy with the result. Pro Floors' cost estimate was in the middle of the three estimates we received. But, our choice was based more on our experience during the initial visit than anything else. We were not disappointed. We are very happy with the quality work and service we received, and definitely got our money's worth.

Flavia and the whole installation team were FANTASTIC at Pro Floors. Flavia was so helpful it…read morearriving at a product that met our needs, which gave us a quality and durable product that matched the exact style we were looking for at a reasonable price. The quote process was efficient and painless. The installation team was courteous and conscientious. They made the removal of old carpet and tile painless - it was all gone in 1 morning, ready for new wood floor installation. They were able to put floor balancing material and moisture barrier the same day. They worked with us on a tricky moulding situation in our kitchen that allowed us to have a seemless look throughout our home. In one day, the team was able to install all the floors and baseboards with amazing speed - moving our washer and dryer (and replacing it too!). The final product was PERFECTLY installed. The quote matched the payment and we are very satisfied with the price and end product. We highly recommend the entire team at Pro Floors.

Support local !!…read more Stopped by the showroom in Rocklin, prices are great! Staff is super helpful. They did the job very quickly and had the material in stock. Much better experience than the big box stores

So, they installed new carpet in our house (3 bedrooms and an office) and then later new LVP in the…read morerest of it. The carpet install was fine. They had to replace all of the LVP due to warping, which I was pleasantly surprised they offered to do at no charge. Still had install issues (someone forgot to take out an old screw from the concrete and it was causing warping also) but they fixed that as well. Some problems but they took care of everything, which I'd normally give a 4 star review for however, I'm subtracting a star due to their terrible and very poorly managed scheduling department. This is how scheduling works: You call in to make an appointment, it's always voicemail. 100% of the time no matter what. A message that says "we're very busy" plays. They call you back the same day if you call before 1pm and the next day if after 1pm (though this is not always followed). If you miss their return call, which most people due because we're all adults and have jobs, they leave you a voicemail and then you have to do that over and over and over and over again until you happen to be sitting by your phone with the ringer turned on when they call. This is the dumbest system I've ever encountered and there is no possible way a flooring company could always be so busy that they can NEVER answer the phone. I mean, I can even get through to DMV before this place. It's very frustrating especially when you've already paid for a service. Four stars for install and repair. Two stars for scheduling. Three overall.

From the very first day I met Jorge, he instilled in me the confidence, that I had chosen the…read moreperfect flooring company. Everything Jorge had committed to doing on this flooring job, was exactly what he did. He kept his word from the very beginning to the completion of the flooring job. He and his team, were always punctual,and true professionals. Jorge takes his job seriously. He and his team were a pleasure to work with. Jorge's main priority, is to make sure the customer is satisfied and happy with his work. Every day, Jorge would keep me informed of his progress. He sent me photos and videos, of their work. He emailed me a quote before starting the job, and a final invoice, for the flooring job when they had completed the job. No hidden surprises, which was refreshing. He and his team, didn't take it upon themselves, to make any changes, without getting my approval. I found him to be honest, and genuine. Jorge's integrity is clear in everything he does. I'm truly grateful for all the excellent work he and his team did in my home. I'm so glad I hired the right person to do this remodel. The timing was perfect. My home looks absolutely beautiful. I love my new flooring! I look forward to having them replace my kitchen floor in a couple of months. A big thank to Jorge and his team at Golden Floors.

Had Jorge of Golden Floors do new carpeting for a 300 sq ft section of my home…read more Price - Affordable, I got roughly 8 quotes and they all ranged from $700 to $2.2k. Jorge quoted me at $700 as well as one other contractor with the others absurdly overpriced, the next lowest one was $1500. All for basic carpeting. ChatGPT gave me a range of $500-$900 for the job in my area. Quality - looks great, watched some of the work and I could tell they were trying to do it right and not cut any corners. Service - great communication throughout the project and was not pushy on sales like some of the other companies. Really kind person and I wish most contractors were like him. His employee was friendly as well. I was a little nervous using someone with such few reviews, but glad I took a chance. Highly recommend Jorge and Golden Floors.

Huge shoutout to Jonathan for absolutely saving us in a pinch. Our contractors brought flooring for…read morea new room that was completely off from our existing flooring, and we were supposed to install the very next day. I called in the afternoon stressed out, sent photos over text, and Jonathan patiently worked with me to identify the exact match to our existing floors. By the very next morning, he had already confirmed the match, sourced it, and had everything ready for pickup that same morning. The turnaround time and customer service were honestly incredible. Thank God Jonathan was so patient, responsive, and knowledgeable. He truly went above and beyond to source the flooring ASAP and saved our project timeline. Highly recommend working with him if you need someone who actually cares and knows what they're doing!

Update- The owner acknowledged an error and apologized. This is rare these days yet the result…read moreremains unchanged. They have the products we are interested in, measured a model house and provided a quote. We found another installer that called them for a quote for the wood and The Floor Store salesman told the installer "they can't make up their mind" and provided him The Floor Store quote for our installation; cost us money and ultimately we purchased the flooring elsewhere. They provided our personal information to the installer we found. The Floor Store salesman is either petty or is ignorant of law.

O. M. G. I just saw one their vans on the 50 freeway with nice graphics and a professional layout,…read moreso I thought that I would call and see what services they offered and what counties they service. When I called the toll free number, a young Latina answered and while pleasant, had NO idea what her company's service area was! She proceeded to place me on hold, to "check with her manager" and after a couple of minutes - came back to the line and said she had spoken to her manager and that she would leave a message for someone to call me back... In disbelief, I reiterated my [very simple] question; "Do you service the El Dorado county area?" She said she didn't know (having JUST spoken with her "manager") and that she'd have to leave a message. Unbelievable. Who hires someone to answer the phones for a service-based business and doesn't train them in the basics of their company and the services they offer? To the owner of this seemingly professional company: Please take the time to train (or re-train) your staff so they can properly and professionally represent the business you have worked so hard to build. Needless to say, I told the young lady, "never mind, I'm not interested." Guess I'll be going to the next flooring company on Yelp who IS interested in my business.

UPDATE: The following day after I made my review somebody reached out to me. I must say the…read morecustomer service and timely responses of this place are phenomenal. Turns out that we had a bit of a miscommunication, and the company took full responsibility for that. They have addressed my issues and have offered to fix them. Also, the owner of the company personally reached out to me to make sure everything was good. I can't tell you how much I appreciate that. Pro floors definitely values their customers and I would definitely give them my business again. Thanks again guys, you rock. This is honestly the most unprofessional company I have ever dealt with. I was so excited to get new floors, I emptied my entire apartment onto my patio, they said they would be here around one. At three I began calling, A bit concerned that they were way past the window, they assured me they were coming. It wasn't until 6 o'clock at night they told me that they were not coming. I had to move all of my belongings back inside of my apartment as I cannot leave them outside on my open patio. They assured me they would come the next day with the manager, buy me some lunch and also give me a gift card for my troubles in addition to moving all of my belongings back outside for me. The manager came the next day, I do not remember his name he apologized, did not give me the gift card I was promised nor the lunch. It was raining that day so they were unable to move my stuff outside as it would get wet, but they assured me they could do the job by just moving my stuff from one side of the room to the other. They did, but did not cover anything, I spent weeks cleaning up sawdust. They also broke one of my picture frames and chipped one of my pots. Terrible experience, I am still waiting on my gift card, and to be compensated for the day of work I missed, And the hotel I had to stay in because I could not sleep in my oapartment. Do yourself a favor, and hire professionals.

Another 5 Stars for Tim and his team at S&G Carpet and More in Elk Grove. I had visited the store…read morein December to get an idea what to expect with product selection for hardwood flooring and installation price etc... We had carpet and pets, so we were in need of new flooring. We took the leap and chose S&G Carpet and More to do our hardwood flooring. And we couldn't be happier. Courtney walked us through everything we had a gentleman come out and measure and we chose our flooring. Installers arrived on schedule every day and were so polite and true craftsman at their trade. I was very impressed with all their work just impeccable and immaculate. Our home has been really transformed by Tim and his team. Our home is 2700 sq/ft, so it was a big job wall to wall hardwood. If you are on the fence and not sure about changing your flooring, I wouldn't hesitate to reach out to Tim and his team at S&G Carpet and More here in Elk Grove they will definitely take care of you. For example, some baseboard on our landing was left off the quote and we requested to have it installed. Tim sent someone out the next day to install baseboard on the landing and caulking at no charge. Customer service 5 Stars!!!

I came here to replace my bedroom carpets and was not disappointed. We ordered a high quality…read morecarpet that is super comfortable. S&G made the process so easy and they beat other competitor's pricing. Courtney was really helpful. After we ordered the carpets, we waiting 2 weeks for the supply to come before we scheduled the install. Jeremy installed the carpet (all by himself) and did an excellent job. We opted to move our own furniture, but S&G does offer furniture moving for a fee.

America Flooring did an awesome job installing my carpet! Victor was fantastic--so helpful,…read moreprofessional, and he communicated everything very clearly. I'm really happy with the service and highly recommend america's flooring.

From the owner: “America’s Flooring Inc., we are dedicated to delivering exceptional installation services for a…read morewide range of flooring options including WPC, LVP, laminate, hardwood, vinyl, and carpet. Our specialized teams are proficient, ensuring that all your flooring needs are met. Whether it's a residential, property management or commercial project, trust America's Flooring Inc. to provide you with top-notch service, at fair rates. Affordable quality, you can rely on!”