Very good pricing and value. Owner came to the home for the bid. Listen to what we wanted. The…read morecarpet for was able to help us select the correct pad. Click carpet had the complete project done with an a day and a half total project space right around 1200 ft.².

This is a well-run company, with competent and respectful owners, workers and staff. This company…read moreinstalled my laminate flooring prior to my purchasing my home. The flooring is approximately 15 years old and has held up well. Recently, I decided to repair some worn boards. Julie arranged for Paul (the owner) to visit my home and evaluate repair needs. Paul was knowledgeable, helpful and respectful. A short while later, Alex and his assistant, Audrey, competed the repairs. Both men were competent, skilled, and very respectful of both me and my property. Their work improved the look of my home. I recommend this company for flooring needs.

Sac Value Flooring provided me excellent service from start to finish…read more The installation team was very professional, knowledgeable and completed the project in a timely manner. The finished flooring was high quality. Sac Flooring provides excellent value.

I couldn't be happier with my experience working with Sac Value Flooring! From start to finish,…read moreCarlos made the entire process smooth and stress-free. He helped me select the perfect materials for our new home, and gave suggestions to match my style and budget. There are so many options for flooring to choose from, it can be somewhat overwhelming, however Carlos' knowledge made selecting the right flooring for our home much easier. I wanted to make sure the flooring was complete before we moved in our furniture, and Carlos was able to schedule the project perfectly accordingly, so they began the installation the same day we received our keys. The installation team (Jonathan and his crew) was fast, efficient, and delivered top-notch quality. They even finished ahead of schedule, which was an amazing surprise! Thanks to their competitive pricing, I was also able to add a beautiful new backsplash to my kitchen, and it looks absolutely stunning. If you're looking for professionalism, quality, and affordability, this is the company to call. Carlos goes above and beyond to make sure his clients are informed of every step and happy with the final result. I would highly recommend them to anyone looking to upgrade their home.

We worked with the old owners to install our floor about three years ago -- all of a sudden we…read morestarted seeing separation in the hallway this last week and reached out to see what our options might be Jeff was super responsive, professional and had Ismael out today to make the repairs! Can't thank them enough for honoring and redoing work from the previous owner. Customers for life.

I am so happy with my new floors and overall experience. I worked with Chris, and he was very…read moreaccommodating to my needs and (super quick) schedule. Carlos was the installer and he was prompt, courteous, and did a beautiful job. When the job was going to take slightly longer than we thought due to some unforseen issues, everyone was flexible and communication was great.

We wanted to have someone install porcelain tile in our bathrooms. We'd already purchased the…read moretiles and grout we wanted to use. After getting three estimates, we went with Pro Floors. We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate. She asked questions to understand our needs and wants. She patiently listened and answers our questions. During the installation, Flavia came out a few times to ensure everything was going well. She also helped find just the right transition pieces to work with the existing flooring outside the baths. The installation was a two day process. It went very smoothly and was handled in a way that caused the least amount of disruption for us. Our installer was skilled and did a great job not only with the tile, but with new baseboard and a new toilet installation in one of the baths. He was great to work with. Flavia came out one last time after the installation to ensure everything was good and that we were happy with the result. Pro Floors' cost estimate was in the middle of the three estimates we received. But, our choice was based more on our experience during the initial visit than anything else. We were not disappointed. We are very happy with the quality work and service we received, and definitely got our money's worth.

Flavia and the whole installation team were FANTASTIC at Pro Floors. Flavia was so helpful it…read morearriving at a product that met our needs, which gave us a quality and durable product that matched the exact style we were looking for at a reasonable price. The quote process was efficient and painless. The installation team was courteous and conscientious. They made the removal of old carpet and tile painless - it was all gone in 1 morning, ready for new wood floor installation. They were able to put floor balancing material and moisture barrier the same day. They worked with us on a tricky moulding situation in our kitchen that allowed us to have a seemless look throughout our home. In one day, the team was able to install all the floors and baseboards with amazing speed - moving our washer and dryer (and replacing it too!). The final product was PERFECTLY installed. The quote matched the payment and we are very satisfied with the price and end product. We highly recommend the entire team at Pro Floors.

I had a great experience from start to finish. Ben Miller in the showroom walked me through the…read moreprocess of choosing the color and product line, ordering the carpet, and setting up the measurements and estimate. Isaac came out, did the measurements, created the estimate/quote and set up the order. Augustino took care of installation, arrived on time, was efficient, friendly, gave some of the areas a necessary enzyme spraying (pet smells) and was done in just a few hours- all in all a really easy and efficient process. Thank you S and G-

Very disappointed with the customer service at this location. After visiting about five times, we…read morefinally purchased over $7,000 in flooring. We then returned and spent another $4,000 on carpeting for just one room and a closet, spending over $11,000 here in total. Before our flooring purchase, Trixie told us that unused, unopened boxes could be returned with a 25% restocking fee. The store came to our home twice and measured our floors, yet we ended up with two extra unopened boxes. When we tried to return one, Trixie told us for the first time that there was a five-box minimum and pointed to the contract. That may be what the contract says, but it is NOT what she represented to us when we made the purchase. Customers should be able to rely on what a salesperson tells them. But also, she stated that they try to overestimate the quantity as a favor to their customers by a few boxes. Why weren't we told this beforehand and if so, why didn't the over estimate by at least 5 boxes so there's an opportunity to return unused boxes. Seems to me like a scam to require their customer to buy a few more boxes than needed to line their pockets. What is especially disappointing is the complete lack of customer appreciation after spending over $11,000 here. We were actually planning to return and replace the carpeting throughout our entire second floor. After being treated this way, we will absolutely take that business elsewhere. They were sweet as pie when they wanted our money, but the customer service changed once they had it. We will not be returning. Take your business elsewhere, where your money and your patronage will be treated with appreciation and respect. BTW, Floor & Decor does not charge a restocking fee and has no minimum box requirement return, and they're just down the street.

Had Jorge of Golden Floors do new carpeting for a 300 sq ft section of my home…read more Price - Affordable, I got roughly 8 quotes and they all ranged from $700 to $2.2k. Jorge quoted me at $700 as well as one other contractor with the others absurdly overpriced, the next lowest one was $1500. All for basic carpeting. ChatGPT gave me a range of $500-$900 for the job in my area. Quality - looks great, watched some of the work and I could tell they were trying to do it right and not cut any corners. Service - great communication throughout the project and was not pushy on sales like some of the other companies. Really kind person and I wish most contractors were like him. His employee was friendly as well. I was a little nervous using someone with such few reviews, but glad I took a chance. Highly recommend Jorge and Golden Floors.

I got my floor done by Jorge himself and it came out immaculate. The way he recommended created a…read moreflow with the rest of the house from the entrance to the rooms upstairs. The steps ended exactly how I wanted them. It was so good that I re hired him to do the floor on the grilling area in my backyard. His customer service and well mannered personality was pleasant to talk to. I believe the value was much greater than the cost, not just because of the quality but because he was very competitive compared to other quotes I received. Much better. I definitely recommend him to anyone looking to do their floors.

Floor Store has finished another fantastic floor, the 4th one for us. Gustavo and Jorge did a…read morewonderful job putting in the new carpet...it's beautiful!!! Sarkis is great to work with and always stays in touch!!! You can't go wrong using Floor Store!

Sarkis, the Wanders -- they're all a wonder! Sarkis helped me pick out the flooring to replace the…read moredamaged and otherwise gross-colored flooring throughout our new home with gorgeous laminate and carpet. The proposal was competitive and within our needed timeframe. They transformed the house. Great communication throughout the process, especially since the laminate happened before the carpet, and the carpet couldn't be installed until after the painters were done. (It's weird being in the middle of all that planning but everyone was super understanding and helpful.) It was worth every penny. I'd work with Sarkis and The Floor Store again in a heartbeat.

The estimator, John, came to the house twice. Once to take measurements and another to introduce…read morethe carpenter doing the job, Brian. Brian's supervisor came out three times as well to start the job, monitor progress, and check the completed project. Brian did an excellent job. This was a replacement of a floor placed as part of an addition. He pulled out the old and replaced in-kind, but with marked improvements. They layout was much improved, the boards were tight even before nailing, and he nailed them at a slightly tighter schedule. These should last 50 years. I'm extremely impressed with their work!

O. M. G. I just saw one their vans on the 50 freeway with nice graphics and a professional layout,…read moreso I thought that I would call and see what services they offered and what counties they service. When I called the toll free number, a young Latina answered and while pleasant, had NO idea what her company's service area was! She proceeded to place me on hold, to "check with her manager" and after a couple of minutes - came back to the line and said she had spoken to her manager and that she would leave a message for someone to call me back... In disbelief, I reiterated my [very simple] question; "Do you service the El Dorado county area?" She said she didn't know (having JUST spoken with her "manager") and that she'd have to leave a message. Unbelievable. Who hires someone to answer the phones for a service-based business and doesn't train them in the basics of their company and the services they offer? To the owner of this seemingly professional company: Please take the time to train (or re-train) your staff so they can properly and professionally represent the business you have worked so hard to build. Needless to say, I told the young lady, "never mind, I'm not interested." Guess I'll be going to the next flooring company on Yelp who IS interested in my business.

I came here to replace my bedroom carpets and was not disappointed. We ordered a high quality…read morecarpet that is super comfortable. S&G made the process so easy and they beat other competitor's pricing. Courtney was really helpful. After we ordered the carpets, we waiting 2 weeks for the supply to come before we scheduled the install. Jeremy installed the carpet (all by himself) and did an excellent job. We opted to move our own furniture, but S&G does offer furniture moving for a fee.

Service on our kitchen, living room and laundry floors was SUPPOSED to start over a week ago…read more Day of start scheduled for 8 a.m.. NO show. Had to call them to get told 'they had to cancel due to a family matter'....... So, no call? After an hour later? Wow, that is really BAD. We were told they would start on Wednesday same time........ Wednesday morning......NO SHOW, AGAIN! We were told 'they had no one to do the job.........blah, blah, blah!. So they were supposed to start this morning, Monday Sept 14th. 8 a.m. It is now 9:30 and STILL NO SHOW AGAIN......NO CALL FROM THE COMPANY! I have never seen a company that is advertised as much as this one is be SO UPROFESSIONAL AND PATHETIC!! This is absolutely the worst customer service ever! I would not recommend them to anyone.

America Flooring did an awesome job installing my carpet! Victor was fantastic--so helpful,…read moreprofessional, and he communicated everything very clearly. I'm really happy with the service and highly recommend america's flooring.

From the owner: “America’s Flooring Inc., we are dedicated to delivering exceptional installation services for a…read morewide range of flooring options including WPC, LVP, laminate, hardwood, vinyl, and carpet. Our specialized teams are proficient, ensuring that all your flooring needs are met. Whether it's a residential, property management or commercial project, trust America's Flooring Inc. to provide you with top-notch service, at fair rates. Affordable quality, you can rely on!”