Jorge did a very good job. He was right on time, executed the project perfectly and cleaned up any…read moreremaining debris. Would highly recommend for another job.

Had Jorge of Golden Floors do new carpeting for a 300 sq ft section of my home…read more Price - Affordable, I got roughly 8 quotes and they all ranged from $700 to $2.2k. Jorge quoted me at $700 as well as one other contractor with the others absurdly overpriced, the next lowest one was $1500. All for basic carpeting. ChatGPT gave me a range of $500-$900 for the job in my area. Quality - looks great, watched some of the work and I could tell they were trying to do it right and not cut any corners. Service - great communication throughout the project and was not pushy on sales like some of the other companies. Really kind person and I wish most contractors were like him. His employee was friendly as well. I was a little nervous using someone with such few reviews, but glad I took a chance. Highly recommend Jorge and Golden Floors.

O. M. G. I just saw one their vans on the 50 freeway with nice graphics and a professional layout,…read moreso I thought that I would call and see what services they offered and what counties they service. When I called the toll free number, a young Latina answered and while pleasant, had NO idea what her company's service area was! She proceeded to place me on hold, to "check with her manager" and after a couple of minutes - came back to the line and said she had spoken to her manager and that she would leave a message for someone to call me back... In disbelief, I reiterated my [very simple] question; "Do you service the El Dorado county area?" She said she didn't know (having JUST spoken with her "manager") and that she'd have to leave a message. Unbelievable. Who hires someone to answer the phones for a service-based business and doesn't train them in the basics of their company and the services they offer? To the owner of this seemingly professional company: Please take the time to train (or re-train) your staff so they can properly and professionally represent the business you have worked so hard to build. Needless to say, I told the young lady, "never mind, I'm not interested." Guess I'll be going to the next flooring company on Yelp who IS interested in my business.

UPDATE: The following day after I made my review somebody reached out to me. I must say the…read morecustomer service and timely responses of this place are phenomenal. Turns out that we had a bit of a miscommunication, and the company took full responsibility for that. They have addressed my issues and have offered to fix them. Also, the owner of the company personally reached out to me to make sure everything was good. I can't tell you how much I appreciate that. Pro floors definitely values their customers and I would definitely give them my business again. Thanks again guys, you rock. This is honestly the most unprofessional company I have ever dealt with. I was so excited to get new floors, I emptied my entire apartment onto my patio, they said they would be here around one. At three I began calling, A bit concerned that they were way past the window, they assured me they were coming. It wasn't until 6 o'clock at night they told me that they were not coming. I had to move all of my belongings back inside of my apartment as I cannot leave them outside on my open patio. They assured me they would come the next day with the manager, buy me some lunch and also give me a gift card for my troubles in addition to moving all of my belongings back outside for me. The manager came the next day, I do not remember his name he apologized, did not give me the gift card I was promised nor the lunch. It was raining that day so they were unable to move my stuff outside as it would get wet, but they assured me they could do the job by just moving my stuff from one side of the room to the other. They did, but did not cover anything, I spent weeks cleaning up sawdust. They also broke one of my picture frames and chipped one of my pots. Terrible experience, I am still waiting on my gift card, and to be compensated for the day of work I missed, And the hotel I had to stay in because I could not sleep in my oapartment. Do yourself a favor, and hire professionals.

I used DC flooring because they were highly rated but these are obviously fake reviews. They gave…read morean estimate similar to many companies so I went with them. I had them install baseboards, fix a section of my floor, and restain my floors. I went on vacation while they did this. I came back to all the windows in my house and doors left open. Anyone could have came in. The baseboards were not painted, there was dust everywhere, they got stain on many of my cabinets. They did come out to paint the baseboards but got paint on the floor. I paid to have the furniture moved and ended up having to help move in myself. Additionally, the workers that did the actual work were not even from the same company. I doubt that they were even legal. I could get past most of this but one of the repairs only lasted a few months then broke again. When I reached out they gave me the run around, then when they did come out said that my floors were not installed probably, and that was the issue. I asked when they did not disclose this prior to the project they said that they did not know. They refused to repair it and were very rude about it. I have no choice but to report them to the licensing board and go to court to collect damages to repair my floor. Do not use this company.

One of the best vendors I have ever worked with, and I say this as someone who owned and managed…read moreapartment properties for over 10 years and worked with many vendors. David was prompt in providing me with a rough estimate, as I don't trust vendors who can't which indicates their possible lack of experience as they should know how to quote especially if you provide details in your Yelp project profile. I did not have the original vinyl flooring to replace carpeting in my unit's bedrooms, but David put great effort into finding ones what was as close as possible. In any event, David and his partner were able to replace the carpet with the flooring we chose in only 2 and a half days and when we saw the results, we were pleasantly surprised at how well the results were and in addition, though the vinyl was not a 100% match with the rest of the unit, we were pleasantly surprised to find how well it integrated with the rest of the unit and actually made the unit more interesting looking. I will use DC Floors for any flooring needs I have, and I can't recommend them enough!

Great work overall, with some caveats…read more Denis and his team performed excellent work installing new LaVie laminate flooring throughout our 1300 sq ft single story house, all at a very good price. It has been quite a few months now and I can't say I've noticed any issues at all with the quality of the installation. I personally was very impressed with how well they managed to get everything to-spec in-spite of our foundation being very non-flat. Rectifying this required a little more time and money, but this was well within our expectations given the existing state of our floor. We stayed in a hotel for four nights while work was being done, with work concluding close to midnight on the night we returned. Prior to install, we moved most of our belongings to our garage and let the installation team handle moving larger appliances and furniture pieces as they worked. That said, there were a few hiccups. The most alarming issue we noticed the morning after we returned home was the presence of work materials scattered throughout our front yard. In-addition to trim pieces and leftover chunks of floor leveler, the most concerning findings included about a half-dozen razor blades, a few reciprocal saw heads, and over a dozen cigarette butts. While Denis did offer to have his team return to perform clean-up after I raised this concern, I decided to act quickly on my own to resolve this in-order to prevent injury to my kids and/or neighbors' dogs. We have also noticed small locations of damage to interior paint, as well as some sort-of hard metal/saw residue on our guest bathroom toilet near one of the bolts where the toilet attaches to the floor. While some of the touch-up work, while annoying, won't be that difficult to fix ourselves, your mileage may vary and is something you have to take into account before approving work. As-of this writing, I have no clue if the toilet can be restored; it's mostly inconspicuous and not the end of the world, but still unfortunate. All things considered, I would consider using Radix Flooring again, but probably only after moving-out of or before moving-into a dwelling, and only after comparing quotes from flooring companies who offer detailed cleaning as part of their contract. I would also beware if you're fussy about your lawn. We fortunately aren't lawn aficionados, so there was no lasting damage from the debris, but the crew needs a work area on your property to cut material and it will be up to you to contend with the state of your manicured lawn after everything is complete.

Denis came out and saw the disaster from a previous company. He got a crew out the following day!…read more Thanks to Serge and Yuryi for the excellent work, the exceptional speed and accuracy, and the obvious dedication these two guys showed in all they did. A pleasure to watch how efficient they both were. RADIX will be my go-to for all my flooring needs always. Thanks again, RADIX, for rescuing me!

NG Floors did an excellent job replacing the old carpet and installing new laminate flooring in my…read morenew home. The work turned out beautifully, the quality was excellent, and the team completed everything efficiently. Don, the project manager, was communicative, responsive, and genuinely helpful throughout the process. Their pricing was also very fair and competitive. Compared with the other estimates I received, NG Floors was easily the best value for the money. My uncle, who is a general contractor, was pleasantly surprised by how great of a deal I received. I also really appreciated their flexibility with financing. At the time, they did not have an established financing partner, but after I asked about financing options, they went out of their way to build a relationship with a lending bank so I could finance my project. That level of effort meant a lot to me. I would definitely use NG Floors again for future projects, especially now that I know they handle home remodeling in addition to flooring. Thanks, Don!

We had a great experience with NG Floors! They removed the carpet from our stairs and upper-level…read moreflooring and replaced it with beautiful luxury vinyl planks. The team arrived on time, was professional and courteous throughout the entire process, and did a great job with the installation. We are very happy with how our new flooring turned out. It has completely updated the look of our home, and we couldn't be more pleased with the finished result. We highly recommend NG Floors to anyone looking for quality flooring work and a professional, reliable team!

We had an excellent experience with Wood Brothers. We were able to get the wood we wanted and they…read moreheld it for us until our home closed. Everything was very easy. Prices were reasonable. We would highly recommend you use Wood Bros for all of your flooring needs. In addition, their recommended installer Brian Tarrer with BPT Flooring was amazing. He gave us a concise estimate, he met our timeline, was clean, responsible, and responsive. Honestly one of the best service providers we have worked with! Our floors look amazing, we couldn't have asked for anything better.

I had to call wood bros to get invoice most companies just send you one. The installer Nic did…read moresuch a sloppy job you can see every seam wood bros referred nic every seam shows i paid $4,000 for a sloppy job. scott said he is not going to do anything about his referred installer job. what a horrible job.

John and his guys did a perfect job on my new hardwood flooring. His guys work daily, on time, and…read morewere a pleasure to work with.! I am so happy, I can't wait to have him work on my two bedrooms (last project). I am a perfectionist , John is the man if you have high standards! Good man, family man, an very honest! Hard to come by these days! Mildred -

Recently I hired house cleaners to clean my house. Unfortunately, a 3 inch scratch happened to my…read morehardwood floors during the cleaning. I have two inch top-nailed oak floors. After reading the reviews Hardwood Floors Plus More, I called John and asked if he could repair my hardwood floor. John replied and asked me to send him a picture of the scratch, which I did. Then, I never heard back from John. So, I sent John a message asking if he could do the repair? John replied: "Currently I am overwhelmed with the workloa. I don't take on any repair work. Sorry." So, even if the Hardwood Floors Plus More website says they specialize in hardwood floor repairs, they don't actually do hardwood floor repairs.

Nice place to get construction materials. Sales people are…read moreamazing and very helpful!!!

We are in the midst of renovating our kitchen. I went to 4 places with horrible customer service…read more I walked in the Tile Outlet and Sergey was great. He helped me find what I needed. If you need flooring, countertops, etc this is your place.