Great customer service, they worked with us after we had to change installation dates. Their…read moreinstallers were super nice and fast! Carpet is beautiful and lvp looks great! Super happy with the service and outcome! Thank you!

Great experience working with Dixie and S&G. All ceramic tile and carpet was replaced with…read morebeautiful deluxe vinyl flooring throughout the house. Dixie helped me to understand the materials, installation process, and pricing - and the job went very well. The installers moved my furniture from room to room, saving me great expense and time versus moving everything into a Pod. They did excellent work, on time, and on budget. I highly recommend DIxie and S&G!

We wanted to have someone install porcelain tile in our bathrooms. We'd already purchased the…read moretiles and grout we wanted to use. After getting three estimates, we went with Pro Floors. We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate. She asked questions to understand our needs and wants. She patiently listened and answers our questions. During the installation, Flavia came out a few times to ensure everything was going well. She also helped find just the right transition pieces to work with the existing flooring outside the baths. The installation was a two day process. It went very smoothly and was handled in a way that caused the least amount of disruption for us. Our installer was skilled and did a great job not only with the tile, but with new baseboard and a new toilet installation in one of the baths. He was great to work with. Flavia came out one last time after the installation to ensure everything was good and that we were happy with the result. Pro Floors' cost estimate was in the middle of the three estimates we received. But, our choice was based more on our experience during the initial visit than anything else. We were not disappointed. We are very happy with the quality work and service we received, and definitely got our money's worth.

Flavia and the whole installation team were FANTASTIC at Pro Floors. Flavia was so helpful it…read morearriving at a product that met our needs, which gave us a quality and durable product that matched the exact style we were looking for at a reasonable price. The quote process was efficient and painless. The installation team was courteous and conscientious. They made the removal of old carpet and tile painless - it was all gone in 1 morning, ready for new wood floor installation. They were able to put floor balancing material and moisture barrier the same day. They worked with us on a tricky moulding situation in our kitchen that allowed us to have a seemless look throughout our home. In one day, the team was able to install all the floors and baseboards with amazing speed - moving our washer and dryer (and replacing it too!). The final product was PERFECTLY installed. The quote matched the payment and we are very satisfied with the price and end product. We highly recommend the entire team at Pro Floors.

NG Floors did an excellent job replacing the old carpet and installing new laminate flooring in my…read morenew home. The work turned out beautifully, the quality was excellent, and the team completed everything efficiently. Don, the project manager, was communicative, responsive, and genuinely helpful throughout the process. Their pricing was also very fair and competitive. Compared with the other estimates I received, NG Floors was easily the best value for the money. My uncle, who is a general contractor, was pleasantly surprised by how great of a deal I received. I also really appreciated their flexibility with financing. At the time, they did not have an established financing partner, but after I asked about financing options, they went out of their way to build a relationship with a lending bank so I could finance my project. That level of effort meant a lot to me. I would definitely use NG Floors again for future projects, especially now that I know they handle home remodeling in addition to flooring. Thanks, Don!

We had a great experience with NG Floors! They removed the carpet from our stairs and upper-level…read moreflooring and replaced it with beautiful luxury vinyl planks. The team arrived on time, was professional and courteous throughout the entire process, and did a great job with the installation. We are very happy with how our new flooring turned out. It has completely updated the look of our home, and we couldn't be more pleased with the finished result. We highly recommend NG Floors to anyone looking for quality flooring work and a professional, reliable team!

Floor Store has finished another fantastic floor, the 4th one for us. Gustavo and Jorge did a…read morewonderful job putting in the new carpet...it's beautiful!!! Sarkis is great to work with and always stays in touch!!! You can't go wrong using Floor Store!

We recently purchased a home in El Dorado Hills and had Pacifico Grande LVP and upgraded tile…read moreinstalled. I found Floor Store from Yelp and could not have been any happier with their customer service and installation. Our salesperson Frank was awesome! Having been a previous installer, he knows all the ins and outs of flooring. Frank was very knowledgeable in assisting us with the selection of our flooring products, knowing both the quality and also having a good eye in with works well together visually. He coordinated the installation team and oversaw their progress. Installer Peter (from Brothers Flooring) did an exceptional job. We are so pleased with our new flooring, and could not have picked a better flooring company for our project. Kudos to Frank and Peter and everyone else involved. I highly recommend them!!

Received Ralph Opfer Floors contact thru Yelp!…read more Great customer service! I absolutely love the service Soni and Skyler have provided, so personable. I really excited for them to do our floors but impressed with the communication!

They were super nice and had kids play area which was bonus for sales. Totally recommend this small…read moreshop.

Family Floors & More truly lives up to its name by taking excellent care of local families. They…read morefirst renovated our kitchen and master bedroom during COVID about six years ago under the previous owner, and we had a great experience then. More recently, we had an upstairs bedroom leak that required removing both the floor and subfloor. Their team handled the repairs beautifully, installing new flooring and even adding a smart toilet. We also had them remodel our downstairs bathroom, and both projects were completed with outstanding workmanship--on time and with a high level of professionalism. Alex, the project manager, coordinated everything smoothly and kept the process stress-free. The new owner, Andy Moore, clearly continues the company's tradition of delivering excellent service and genuinely caring for local clients. We really value businesses that support and serve the community, and Family Floors & More does exactly that. Highly recommend them for any home remodeling project.

Amazing job! They stayed in good communication the whole time and did an excellent job leveling our…read moretransition between wood and cement foundations, resulting in a very flat and beautiful floor.

I used DC flooring because they were highly rated but these are obviously fake reviews. They gave…read morean estimate similar to many companies so I went with them. I had them install baseboards, fix a section of my floor, and restain my floors. I went on vacation while they did this. I came back to all the windows in my house and doors left open. Anyone could have came in. The baseboards were not painted, there was dust everywhere, they got stain on many of my cabinets. They did come out to paint the baseboards but got paint on the floor. I paid to have the furniture moved and ended up having to help move in myself. Additionally, the workers that did the actual work were not even from the same company. I doubt that they were even legal. I could get past most of this but one of the repairs only lasted a few months then broke again. When I reached out they gave me the run around, then when they did come out said that my floors were not installed probably, and that was the issue. I asked when they did not disclose this prior to the project they said that they did not know. They refused to repair it and were very rude about it. I have no choice but to report them to the licensing board and go to court to collect damages to repair my floor. Do not use this company.

One of the best vendors I have ever worked with, and I say this as someone who owned and managed…read moreapartment properties for over 10 years and worked with many vendors. David was prompt in providing me with a rough estimate, as I don't trust vendors who can't which indicates their possible lack of experience as they should know how to quote especially if you provide details in your Yelp project profile. I did not have the original vinyl flooring to replace carpeting in my unit's bedrooms, but David put great effort into finding ones what was as close as possible. In any event, David and his partner were able to replace the carpet with the flooring we chose in only 2 and a half days and when we saw the results, we were pleasantly surprised at how well the results were and in addition, though the vinyl was not a 100% match with the rest of the unit, we were pleasantly surprised to find how well it integrated with the rest of the unit and actually made the unit more interesting looking. I will use DC Floors for any flooring needs I have, and I can't recommend them enough!

The very best in the area. Period. They do great work, get it done on time, sweat the details and…read moreare reasonably priced. Whether for a new floor or a repair, these are the only people I will call.

SAWS just completed a whole house baseboard replacement of 32 year-old baseboards throughout our…read morehome. Here are some things to know - Quality: The work is beautiful and we are totally impressed. There were a couple challenging places around the stairs where the installers really had to work to make it look seamless. They did an awesome job. Installers: We had a team of five men and they were professional and enjoyable. Very friendly, very respectful and cleaned up each of the two days they were here. They were a pleasure to have. Customer satisfaction: There were a couple of difficult areas due to the home's structure. In both cases, they were completely focused on a solution we would be satisfied with. Value: We obtained three different estimates for this 2400 square-foot job and SAWS was nearly exactly in the middle. We felt the value was excellent. Initially there was a bit of a challenge with communication, however that ended up being completely inconsequential. Completely satisfied with the work, the timeline, the professionalism and the value. I absolutely recommend them for baseboard installation!

Ron is so honest and great to work with. On time and reliable. Couldn't be happier with our carpet…read moreinstallation

Ron did a fantastic job at repairing an area of damaged carpet in our bathroom doorway. He is an…read moreexcellent communicator, professional and friendly. We highly recommend him and will contact him for any future flooring needs!

Another 5 Stars for Tim and his team at S&G Carpet and More in Elk Grove. I had visited the store…read morein December to get an idea what to expect with product selection for hardwood flooring and installation price etc... We had carpet and pets, so we were in need of new flooring. We took the leap and chose S&G Carpet and More to do our hardwood flooring. And we couldn't be happier. Courtney walked us through everything we had a gentleman come out and measure and we chose our flooring. Installers arrived on schedule every day and were so polite and true craftsman at their trade. I was very impressed with all their work just impeccable and immaculate. Our home has been really transformed by Tim and his team. Our home is 2700 sq/ft, so it was a big job wall to wall hardwood. If you are on the fence and not sure about changing your flooring, I wouldn't hesitate to reach out to Tim and his team at S&G Carpet and More here in Elk Grove they will definitely take care of you. For example, some baseboard on our landing was left off the quote and we requested to have it installed. Tim sent someone out the next day to install baseboard on the landing and caulking at no charge. Customer service 5 Stars!!!

Service on our kitchen, living room and laundry floors was SUPPOSED to start over a week ago…read more Day of start scheduled for 8 a.m.. NO show. Had to call them to get told 'they had to cancel due to a family matter'....... So, no call? After an hour later? Wow, that is really BAD. We were told they would start on Wednesday same time........ Wednesday morning......NO SHOW, AGAIN! We were told 'they had no one to do the job.........blah, blah, blah!. So they were supposed to start this morning, Monday Sept 14th. 8 a.m. It is now 9:30 and STILL NO SHOW AGAIN......NO CALL FROM THE COMPANY! I have never seen a company that is advertised as much as this one is be SO UPROFESSIONAL AND PATHETIC!! This is absolutely the worst customer service ever! I would not recommend them to anyone.