These folks were great. I had a complicated issue with a new AMD build, (bent socket pins.) I had a…read morecouple of other guys look at it and none were able to repair the board. I did a YELP search and Desert Computer came up towards the top of the list. I'm glad I reached out. A short time of it in their shop, I now have a screamer of a PC up and running! I've built many pc's but this one with the damaged board was beyond me. Thanks for making this one rock! Tawn

Great customer service and honest. I highly recommend this company for any computer needs. Thank…read moreyou

laptop toast? vahe's my hero, i proudly boast…read moredeclared ruined by all, mine faced doom he brought it back to life, like magic in the room reliable, reassuring, with skill beyond compare he fixes your tech and keeps your wallet fair

Did a great job!I Great service! Friendly! I called…read moreSaturday with phone model. They ordered a replacement screen over the phone. It came on Tuesday midday and I picked it up at 3:00 Looks like a new phone! I'll definitely recommend iDoctor AZ and I will definitely use them again!

I ordered a custom machine and couldn't be happier. The ordering process was easy. I could either…read moreorder online or over the phone. I chose to order over the phone, so I could ask questions. I primarily worked with Dominic (who was awesome!) during the ordering process. Not only were my questions answered, but Meta PCs was flexible on how I could pay for my beast of a machine. Unfortunately, the machine was shipped just in time to run into some dicey weather, so it arrived a wee bit frozen (I got the water-cooled option) and some minor leakage due to the machine being tilted a little bit too far. Alen took my call and was super supportive while we waited for the machine to thaw and dry out. I was also helped out by Will and Luis during my time of need! And I was a bit needy. Honestly, the whole team was super supportive. They communicated via chat, text, phone, and mail. Basically, matching whatever method I was using at that moment. I'm glad to report that it has defrosted and it is a thing of beauty. I couldn't be happier!

Went here to replace a cracked laptop screen. Although it took a few days to process payment and…read morethen receive the screen (I had that time so wasn't an issue for me), the rest of the experience was absolutely worth the wait. Helpful and knowledgeable, passionate, and exceptionally friendly, these guys delivered quality service at a fair price! I swear they gave my laptop a better screen then previously! Don't sleep on this place!!

John is a super star!! He fixed an email issue and an issue I was having with Google as well, all…read morewithin an hour. I'm extremely happy with the results and would highly recommend the PC Guy to anyone that needs help with their computer issues.

John was VERY helpful and kind and generous. I would very very highly recommend him to other people…read moreneeding the help of a true wizard that also happens to have great people skills.

Great service, very knowledgeable, Highly recommended, The people who work here are friendly and…read moreexplain what needs to be done.

Awesome small business. My husband exclusively will take his computer here. Owner is super…read moreknowledgeable, super fast and friendly. Seriously awesome

Brought in my wife's computer because one of the fans was making a noise randomly. Within seconds…read morethey found the problem, fan on the GPU was not always moving. Wife decided for an upgrade and Noah was able to suggest a GPU that my current power supply could handle. Kept the old GPU for future repair and wife was happy with the new GPU. Great experience and will be returning when our Costco computer fails again.

My 7- yr old laptop hinges were loose. Over the phone, Wyatt told me to bring it in to their…read morestore. When I arrived, he remembered the issue & immediately took it apart, found a screw had fallen inside & replaced it & tightened all the others. I was in & out quickly. i will use them for all future PC issues.

Mike is great to work with. I had him check my work PC for a hard drive problem. Unfortunately it…read morewas old and damaged and was not able to recover my files, but was able to update my computer to a windows 11 and it is running great. Will use Mike in the future.

Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

Very knowledgeable. Arrived at sheduled time. Diagnosed the problem unfortunately the repair…read morerequired replacement of hard drive. I received my laptop in working order ahjs promised, in just a couple days with all files, icons, etc. In tact.

The tech arrived as expected, was able to repair the issues with my son's computer without…read moreproblems. We haven't had any issues since. Well worth having someone come to us versus taking in the computer. Thank you

Thomas Barton is a rare breed. I called and left a message about my family member's laptop running…read moreterribly slow. He called back very soon and, at no charge, Facetimed to see how the computer was running. (He could have diagnosed through remote access but the computer was too slow for that). Mr. Barton figured out the crux of the problem at lightening speed. He explained that the problem wasn't something worth paying for repair. Not only did his honesty not earn him any money, but he gladly recommend some excellent laptops and even sent us the links on Amazon! By the way, we have taken that laptop previously to two local repair shops. We were totally ripped off at the first one and the second one installed upgraded parts but had no solution for the speed problem. So you can imagine how thrilled I am to have found RELIABILIT - IT Services & Computer Repair on Yelp!

Thomas Barton is very trustworthy, reliable, informative, and top notch young man when it comes to…read moreknowing his PC's and service repairs. He made himself available at a moments notice, as well as agreed upon time and place. He is prompt in his correspondence as well as courteous and friendly. He was very helpful as well as generous in his dealings with our PC gaming computer issues we were experiencing and solved them expeditiously as well as low cost and made recommendations on what to get on Amazon with several choice PC Gaming monitors. He was extremely helpful and reasonable in his recommendations as well as service repairs. His business name says it all RELIABILITY only spelled ReliabillT. Quite a genius and catchy name for a business. I highly recommend his repair or consult services for anyone experiencing difficulties with their gaming PC Computers. Thank you Thomas!!

Knowledgeable and prompt. I am a one person show and I work…read moreon my computer (the only one I have). As one can guess, if that one goes down, I am pretty much out of business. Thanks to Jackson, I was not only saved, but back up and running is no time. I agree with the review Liam made, he is "whip smart" and very professional. Hopefully I never have another computer problem but trust me, if I do, Jackson will be the first on my list to call.

I'm an electrical engineer and pretty computer savvy, but I don't always have the time or energy to…read moretake care of computer issues myself. Jackson has helped me replace computer parts, transfer data and fix various parts of my phone. I continue to be impressed with the quality of his service. He is consistently responsive, friendly and to the point. You will be very hard pressed to find somebody with more in depth knowledge and hands on experience than Jackson. He's seriously passionate about computers and lives and breathes the latest tech. I feel good and my computer feels good, thanks Jackson!