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    Southside Laundry

    3.0 (2 reviews)

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    Fresh Express Laundry

    Fresh Express Laundry

    (5 reviews)

    Damaged $200 work gear, refusing to take accountability, and hiding the owner…read more My husband has been a loyal customer of Fresh Express Laundry Service for months, bringing his work clothes here regularly. Unfortunately, we can no longer recommend this business due to their refusal to take responsibility for damaging expensive property and their complete lack of communication. Recently, we picked up his laundry to find the front zipper on his insulated Carhartt overalls was completely destroyed/separated. These are heavy-duty work pants that cost around $200. When we contacted the business, they claimed their machines "couldn't do that" and that the zipper must have been broken before drop-off. This is factually impossible. My husband drove directly from work to the laundry service and took the overalls off inside the business lobby to hand them over. Your own security cameras will clearly show him walking in wearing them and taking them off--which proves the zipper was in working order when they entered your care. To make matters worse: 1. We have been patient customers. A few months ago, an ink pen was left in the wash and ruined several items. We didn't ask for a refund then; we were understanding and let them fix what they could. 2. Now that we have a serious claim, the employees are giving us the runaround, refusing to provide the owner's contact information, and my emails to the website are being ignored. Accidents happen, but refusing to check your own cameras, blaming the customer, and ghosting us is unacceptable business practice. We simply want the cost of the repair or replacement covered. Until this is resolved, I warn others to be careful with valuable clothing here.

    Staff are so rude. Sherry obviously hates her job and helping people. Unfriendly and bossy…read moreMachines cheat you by taking more money than screen represents. Quarter machine short changes you. Won't be back.

    Southside Laundry - laundryservices - Updated May 2026

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