I could not understand a word the man that showed up was saying and my wife had to try it figure…read moreit out He was suppose to call us on am of that day and give us a better time as to when he was coming I had to move almost everything out of the room..except a couch and chair and I only had one arm Than he said he was done and he didn't even slide the couch and chair out and do under them I had to move them out and they even had sliding pads under them He didn't have any fresh water on his truck and was wanting to hook up to my outside hose and it is hard water with iron in it When I said he couldn't we keep filling up jugs from our kitchen sink and he keep dumping them in his water tank on the machine about 10 jugs The worst thing now is that our carpet smells terrible and .not sure why unless it was something in our water that reacted with the carpet Everyone that comes in can smell it and I have to do something about it , it's terrible I don't think he used any deodorant or anything in his water or after spray Please tell me what to do about the smell I wouldn't post this but the text they sent me about if I was satisfied and I explained why I wasn't and they said someone would be contracting me Most information I have read says they did not extract all the water back out of the carpet and mold could be forming in the carpet pad I hate the thought that we will have to replace our carpet it is not that old Will not use this Company out of Findlay Ohio again Following is a post from professionals on line review about Findlay Ohio Office and there website reviews are not correct You can find customer reviews for Stanley Steemer in Findlay, OH, on their official website, Yelp, or Google Maps. While a national average of 4.8 stars is cited on their website, the Yelp listing for the Findlay location shows an average of 2.8 stars from 6,957 reviews, indicating general dissatisfaction in that specific customer base. Reviewers have cited issues with pricing and lack of correction for problems, while also noting positive experiences with friendly, punctual, and thorough technicians.

I've attached photos to accompany my recent review. I am disappointed to report there have been no…read moredevelopments. I received a call, and Stanley Steemer took responsibility for the issues they caused. The manager I spoke with promised a refund and I still have yet to receive it. It's been weeks. Awful experience.

Bought carpet and had it installed by Carpet Direct. Excellent selections, pricing and excellent…read moreservice! After several months, we had issues with the carpet. They came out to fix it. Thought it was good to go but a month or two later, same issue. Carpet Direct came back and replaced the whole carpet. This was again excellent service! Highly recommend them for flooring and will use them again if we replace any other flooring!

I had an outstanding experience with Carpets Direct! I needed a 6' x 13' section of padding to…read morereplace a damaged area, and their team went above and beyond to help me find exactly what I needed. Not only was the service exceptional, but the price was great as well. I truly appreciate their professionalism and willingness to assist--I'll definitely be returning for future projects!

This guy sucks at his job. DO NOT HIRE HIM!!! He is a LIAR and will completely mess up anything he…read moredoes. Also makes a huge mess and doesn't clean anything up after working. Only works about 3 hours a day and leaves your house a mess. Me and my wife are redoing a ton of work he said was "finished" THIS GUY IS TRASH!!!

Velvet and her team are awesome to work with genuine good hearted people with compassion and are…read morepassionate about their jobs I rate these guys as 10 They're awsome and will most definitely if I need to call them again thank you Velvet and team you guys are awsome!!!

Your service is lacking the "service" part. When I went online to schedule with you, I was given a…read more10% coupon (the code is "welcome"). Your technician did not give me the opportunity to provide the code. So, I called to ask for the reimbursement of the rebate amount. When I was called back by Ron Gering, it was obvious that he was making as much bullshit up as possible to avoid giving me the discount. He claimed there is a minimum service amount, which is not shown ANYWHERE. He was clearly unwilling to provide what is right and was only concerned about his pocket. Horrible service!!

Total bait and switch operation that will quote one price, and immediately begin nickeling and…read morediming and raising the price for service upon arrival. I sent two technicians away because of this dishonest bait and switch practice. Terrible!