My husband and I went to Carpet Direct in Findlay to look for carpet and vinyl flooring. Rick was very friendly and helpful with showing us the selection and answering all our questions. He personally came to the house to measure and stated that they strive for customer satisfaction. If we had any concerns to personal call him. We have had great service. First thing I want to do is show the character of his installers. Our family helped tear up all the carpet and pads up and put them on a trailer. To help the installers out we decided to just take them to the landfill ourselves so they did not have to handle this. When we pulled up to the dumping station two young men came up and said let us help you. We are older people and was impressed by their generosity. Come to find out they worked at C.arpet Direct. Thank you Corey and Neco. I hope I spelled your names correctly. When the installers came, Luke and Paul, they were more than helpful to make sure that any concerns I had they would address. They are very polite and professional in everyway. Beautiful jobs done on my floors and I highly recommend them and thank all the employees and Rick again for their professionalism. Will definitely go back in the future when other flooring is needed. Steven and Debra Butler read more

Bought carpet and had it installed by Carpet Direct. Excellent selections, pricing and excellent service! After several months, we had issues with the carpet. They came out to fix it. Thought it was good to go but a month or two later, same issue. Carpet Direct came back and replaced the whole carpet. This was again excellent service! Highly recommend them for flooring and will use them again if we replace any other flooring! read more

I had an outstanding experience with Carpets Direct! I needed a 6' x 13' section of padding to replace a damaged area, and their team went above and beyond to help me find exactly what I needed. Not only was the service exceptional, but the price was great as well. I truly appreciate their professionalism and willingness to assist--I'll definitely be returning for future projects! read more

I have had very positive experiences with Carpets Direct over the last few years after having some significant challenges with some of the large carpet stores out of Toledo and Perrysburg. But last week they continued to display their professionalism and integrity. I called Rick looking for a small amount of flooring for a project I was doing at Basic Truth Church in Cygnet, Ohio. Without hesitation Rick said come down and he would take care of it. Rick's generosity was not about a sale but recognizing the opportunity to support a church that is touching many peoples lives. Life is short but the Good Lord sees the deeds that will last into eternity. God Bless. read more

Rick made us a priority by coming to the house to measure promptly, and guiding us to perfect carpet choices based on our desires when we stopped in the office. He also scheduled installation quickly and around our busy lives. The guys who removed and laid the new carpet are seasoned and it shows in their work. They were diligent and efficient, and very friendly Highly recommend Carpets Direct. read more

This is the second time I have worked with Rick. He makes you feel like you are his top priority. He is experienced and knowledgeable in all areas. He takes the time to answer questions. i have a challenging home because it is a geodesic dome with a spiral stairway. Both the carpet crew and the vinyl plank flooring crew worked endlessly to make it look beautiful. Their work is outstanding. I highly recommend Carpets Direct for your flooring needs. read more

Rick from Carpets Direct was very helpful and pleasant to deal with. The installation team was friendly and very professional. We LOVE our new carpet!!! The pad they use is so thick that any carpet will feel high end under your feet. I would recommend buying your carpet or flooring from this small hometown business, they really go the extra mile to ensure the customer is happy. read more

Carpets Direct - Our new carpet!!! - Carpeting Near Me - Findlay, Ohio

Rick has some of the best customer service I have ever received! Professional, helpful, fast!! I plan to go back for the rest of our flooring when we are ready!! read more

We have work with Carpets Direct twice and been more than pleased both times. The projects are beautiful, durable and well installed. And both times they were completed a full day ahead of schedule! Everyone involved was extremely professional, accommodating and pleasant. I highly recommend Carpets Direct! read more

Fast efficient quality work and materials. Will never buy flooring any place else. Rick Riggs is the guy to see!

We needed carpet for the nursery. After reading quite a lot of positive reviews of Carpets Direct online, we decided to check them out. Best decision ever! Bob the owner greeted us, was very knowledgeable of our needs and led us right to samples that he thought might interest us. We had our carpet in a week after we ordered it. It's just perfect. The installers were super nice. We know where to go now for our future carpet purchases. We highly recommend. read more

We couldn't have been more pleased with our beautiful new floors and working with Rick and his team. I wouldn't hesitate to recommend Rex and Brian, who did a wonderful job installing our engineered-planks floors. Their work was perfect and they were professional, always on time, and even cleaned up and vacuumed at the end of each day! We wouldn't dream of contacting anyone else for our future flooring work. Thanks, Rick! read more

Wish I could add many more stars. Rick and his crew are the best. Would recommend Carpets Direct to everyone. I'll continue to use Rick and Carpets Direct for any flooring/tiling need I may have. read more