Have used Bugner's multiple times over the years. They've always been professional, timely, and…read morefair priced.

I am a dissatisfied customer . Cleaned my drain in 5 seconds and left . Didn't unplug me and…read morecharged 250 dollars . This caused a major block. I just had it fixed by someone and they said no one had cleaned it the last time . I am very disappointed in this business.

Used Beltz for HVAC and had no problems. called them to replace our hot water heater and it was a…read moreterrible experience (scratched our floor badly) and they price gouged us . I would NEVER use their plumbing service again, and unfortunately after the response we got when making a complaint/questioning why they charge 6,198.00 (before our 10% off veteran discount) just to replace our hot water heater (nothing fancy, a simple gas hot water heater) we won't be calling them back.

Hired Beltz to repair 2 water heaters damaged by flood. Was initially told on Monday they would be…read moreback Thursday to do the job which I communicated to my tenant taking 1/3 off her rent due to the lack of hot water. On Thursday I am told they don't have the part and will be out Friday, I explain ​this to my tenant. On Friday I am told Saturday. On Saturday I am told there was an issue at the warehouse, on Monday it was a scheduling snafu....all the while I am communicating this to my tenant and losing credibility and goodwill with her because Beltz was unable to keep their end of the bargain through pure incompetence. Currently it is a week after I first contacted them and 4 days since they told me to expect the job done. Their technicians are excellent, but their staff and office workers are incompetent to the point I can't hire them again.

First off, I must say that the people who answer the phone at Mr Rooter are extremely pleasant and…read moreprofessional. It was no problem when I asked to change the appointment window (two-hour window) and to reschedule my appointment for the next day. I spoke with several people during the scheduling process and all were extremely pleasant. Second, Patrick, the technician, showed up exactly as scheduled. He was extremely professional and gave me an estimate that I agreed to before he began the repair work. He successfully fixed a toilet, resolved a water pressure issue, and installed a new shower head. He also pointed out an issue that could require service in the future. I opted not to have it done immediately. I think the price was reasonable based upon work performed. I would recommend Mr Rooter and wouldn't hesitate to contact this business again.

Had a bad experience with this company. Toilet wasn't working so I scheduled them to come between 8…read moream and noon and they did not arrive until close to 1 pm. They then quoted us 750$ to use a camera and snake the main line. After not being able to get the camera or wire to work, they said they would take 250$ off the price, but I was still charged 700$ for nothing to be done. After charing me, they then send me the "quote" and invoice. The quote they sent us was for 1500$ and was to "replace the toilet and sink" which was never discussed. They then said to fix the problem they would have to take up the floor and it would be upwards of 7000$. They said they would send me a detailed quote/estimate for this project so we know exactly what needs done, and after emailing and texting/calling them for days I have gotten no response. Then we went downstairs (the bathroom is in the basement) and realized that they left a tarry substance that looked and smelled of feces all over our basement floor, bathroom floor, AND our washing machine. Do not use this company, they will do nothing and then scam you out of hundreds of dollars and leave your place worse off than when they came.

Very fast service. Same day service. Cheaper than others. Happy with results. Thanks. Five starread more

Great service, responded to my call quickly, arrived on time and did a thorough job cleaning out…read moreour sewer line and making sure our bathroom drains were cleaned out properly!

Called because of drains not working. They fixed the problem and tech was there for 1.5 hours. I…read morewas told over the phone by a distraught woman that she had to get with the office manager about the bill. She called back and said it was $400. I went to their office to pay and when they printed out the receipt they charged me for 3 hours. What a way to do business, but ripping people off will eventually put an end to them.

Had major flooding in our basement. Called All Star and they had someone out the next morning. He…read morereplaced our sump pump and got our hot water heat and AC up and running. Terrific young man! Would highly recommend All Star.

we needed a shower drain cleared- Tony was able to make a same day appointment. however, the…read moreproblem wasn't in the shower drain , it was more complicated. he came back the next day with bigger equipment and solved the problem. Tony is resourceful and professional and his fee was very reasonable. for plumbing jobs , he's the one I'll call first.

We had been told by another company that we needed to have everything replaced but Tony came right…read moreout cleared the clog and was very reasonable on price. I highly recommend him.

Incredible company. First time home owner that discovered serious plumbing issues with our sewer…read moreline. Siferd not only solved our issue until we were able to navigate through our home warranty situation but was helpful throughout the entire process. Very professional staff all around and I would recommend their company to anyone. Pricing is very, very fair and reasonable and I'm happy to have their company's sign displayed in my yard!!

This is an unfortunate review to have to write. We have in the past really enjoyed using Siferd…read more They do excellent work, so I certainly cannot fault them for that. Their plumber who has been assigned to us saved us many times from headaches, particularly with a tricky dishwasher installation. However, that experience was tainted quite badly as of late. We reached out for an estimate on replacing a toilet (customer-supplied) and replacing a toilet valve at the same time. We were quoted almost $700, close to double what we've been charged for similar work in the past. I understand that small jobs carry a high price to the business compared to more lucrative jobs, but we really thought given our past experience we would be quoted a reasonable price. In the process, it was also explained that there had been service call fees charged to us when they were never listed on our invoices for past service. This was broken out more fully for us on this quote. It's painful to me because I really thought we had found our company. Unfortunately, with these prices, we need to look for a new plumbing company now. I give them full credit for their past work, but their apparent new pricing prices us out of service.

Requested service Sat a.m. I was given a time frame between 2 and 4. Recieved message around 3 that…read morethey would be late. I recieved the same text message at 5 and 6. I waited and waited. I finally called about 635 pm and spoke with a dispatcher who said they didnt have any local drain technicians working. His day was over at 430. I have no idea why this lousy company didn't inform me sooner. I do not appreciate being lied to and I do not appreciate my time being wasted RotoRooter manged to do both. Liars, terrible customer service, will not call again and would highly recommend finding a local, honest company. RotoRooter proved they are neither.

Called and setup an appointment. I live in the same city they operate in. Said I had an appointment…read morefrom 6 to 10pm. Saying they could show up anytime but would call before. I left work to get home by 6 but missed a call at 5:29. Apparently they showed up early and when I called them back they said they were no longer in the area and I had to reschedule. In my opinion this is completely inappropriate. Do business with them at your own risk.