This is an unfortunate review to have to write. We have in the past really enjoyed using Siferd…read more They do excellent work, so I certainly cannot fault them for that. Their plumber who has been assigned to us saved us many times from headaches, particularly with a tricky dishwasher installation. However, that experience was tainted quite badly as of late. We reached out for an estimate on replacing a toilet (customer-supplied) and replacing a toilet valve at the same time. We were quoted almost $700, close to double what we've been charged for similar work in the past. I understand that small jobs carry a high price to the business compared to more lucrative jobs, but we really thought given our past experience we would be quoted a reasonable price. In the process, it was also explained that there had been service call fees charged to us when they were never listed on our invoices for past service. This was broken out more fully for us on this quote. It's painful to me because I really thought we had found our company. Unfortunately, with these prices, we need to look for a new plumbing company now. I give them full credit for their past work, but their apparent new pricing prices us out of service.

Incredible company. First time home owner that discovered serious plumbing issues with our sewer…read moreline. Siferd not only solved our issue until we were able to navigate through our home warranty situation but was helpful throughout the entire process. Very professional staff all around and I would recommend their company to anyone. Pricing is very, very fair and reasonable and I'm happy to have their company's sign displayed in my yard!!

Horrible! They charge a service fee JUST to come look at the unit, then they charge for drive time…read moreand diagnostic. Three hours plus service fee just to walk into my home. Thieves!

Jack's was professional, clear, understanding, and easy to communicate with. We needed to replace…read moreboth the heating and air conditioning after a frustrating time of having other failed attempts of fixing them through other companies. As we shopped for quotes, Jack's sales rep was courteous and transparent. Helped me better understand what we were dealing with and gave me a variety of options and possibilities to choose from that would suit our budget. They were able to come out and replace both the furnace and AC in a timely manner. They were polite, considerate, did the job quickly and well! I would highly recommend!

I live in California and up until recently, owned my home in Findlay, Ohio. Yates & Young were my "…read morelong distance go to" company for all my heating/cooling issues for over 15 years. Tom Yates and staff Always made sure my problems were solved and not once was I ever disappointed. Just top notch service and a business you can totally rely on. Thank you Mr Yates and staff. Allison Pratt

They installed a new water heater WITHOUT MY PERMISSION. I was going to provide them with a…read moreWhirlpool 40-gallon 6-year electric water heater to install that costs $279 plus tax. Theirs cost $469!!! When I complained, they admitted their mistake but only gave me a $25 discount. So their error cost me $165! Dishonest. Dishonorable.

we needed a shower drain cleared- Tony was able to make a same day appointment. however, the…read moreproblem wasn't in the shower drain , it was more complicated. he came back the next day with bigger equipment and solved the problem. Tony is resourceful and professional and his fee was very reasonable. for plumbing jobs , he's the one I'll call first.

We had been told by another company that we needed to have everything replaced but Tony came right…read moreout cleared the clog and was very reasonable on price. I highly recommend him.

Exceptional service....very professional and kept working at our plumbing issue the most efficient…read more& practical way to avoid more drastic and invasive measures. Issue resolved! Reasonably priced

Absolutely would not use them. They did not do what they said they would do but still wanted me to…read morepay full invoice. Did not pay full price. They then wanted to replace my sewer line for $12,000 without using the equipment that they were suppose to use. I called someone else and they cleaned out my sewer line for $180.00. Their communication was horrible and they said they came to my house on a Saturday and they were never there on a Saturday. DO NOT USE THEN.

Called because of drains not working. They fixed the problem and tech was there for 1.5 hours. I…read morewas told over the phone by a distraught woman that she had to get with the office manager about the bill. She called back and said it was $400. I went to their office to pay and when they printed out the receipt they charged me for 3 hours. What a way to do business, but ripping people off will eventually put an end to them.

Had major flooding in our basement. Called All Star and they had someone out the next morning. He…read morereplaced our sump pump and got our hot water heat and AC up and running. Terrific young man! Would highly recommend All Star.

does excellent work...sump system installed and kitchen faucet..good customer service...very local…read morefor me

Please read this review and choose elsewhere before going through the year long headache that we…read morehad to. Would sadly never recommend this company. We had water pouring through our ceiling after Jordan did the plumbing for our tub with his son. Our contract stated that he was to come back out to install the plumbing once we worked our way through the project. Once our kids took a bath in the tub, water started pouring through the ceiling and he would not take responsibility. He blamed it on the fact that there were other contractors involved, although the other contractors never touched the tub or the work that he did. He came back out and "fixed the issue" taking no responsibility and paying for not a dime of his mistake. Only for us to patch up the ceiling and it to happen a month later. The issue was a three dollar BEVELED gasket for the overflow drain that he didn't install from the start. It is heartbreaking to go through this as a family when we are saving money to do projects like this-let alone the additional stress of it all. We tried to handle with Jordan and he completely ghosted us-after calling and texting him several times over 6 months-we gave up. A truly heartbreaking situation.

Everything. Technician was on time, courteous, checked everything out. Changed my furnace filter.read more

This company sold me an excellent HVAC (Air Condirioner and Furnace) in 2020, Unfortunately their…read moreservice after the sale leaves much to be desired. This all started at the time of installation. The crew performing the installation vented the refrigerant charge from my old system into a bucket of water instead of recovering or recycling as required by the Federal Clean Air Act EPA 608. I made a video on my cellphone and was planning to file a complaint with the EPA about the willful disregard of the regulation. I discussed this with their Service Manager and was asked not to do this. I agreed with him only if this incident was discussed with hie crew at their next meeting. My experience went downhill from here. I subscribe to their Planned Service Program and have received unsatisfactory experience. Only once in 6 visits has the technicion collected sufficient data to track any refrigerant leaks. The EPA 608 reqiires tracking the refrigerants used in home units from "cradle to grave". This means that any refrigerant added, lost or recovered must be reported. The visit in 2025 collected the baseline info for the first time. The visit this year was haphazard and nothing useful was recorded. I am not a satisfied customer of Alltek Plumbing and Heating