We had new windows put in our home by Freedom Roofing Windows and Siding by their New Bern NC…read morebranch. It was a nightmare. I should have cancelled the project when they came out FIVE times to measure for windows by several different people. I thought they were being thorough but it actually meant they had NO IDEA how to measure. Well now we've spent months arguing with them about the windows not being the appropriate size because after they installed them, my siding DID NOT fit. They are literally off by 1-2 inches. The project manager's explanation was that "sometimes that happens" which was utter BS because I'm quite confident he knew he messed up royally and didn't want to have to deal with it. He said they would not replace all the windows. We had another contractor come out and pull the window apart and basically said it was wrong and he measured them all wrong. I even questioned him during the installation when two of the windows were grossly undersized and they didn't nail one side of the windows to the house, so he used spray foam to fill in the gap and drilled screws through the side of the frame and said that's how you fix it. They also did a horrific job of installing an exterior door which they came back and fixed. Well they came and replaced those two windows. Josh had them to agree to fix 13 more but we are over it & i dont need mis-matched windows all over. So we decided we would just have to reside the entire house because it's hurricane season and I've got siding loose around every window. We consulted an attorney who we can't afford, with 3k retainer and 300 an hour (and an unknown amount of hours it would take) and their home office is in Ohio so we'd have to probably get another attorney in Ohio for that with no guarantee we'd ever see any money from them for their epic failure. To top it off it's a Veteran Owned Company who totally screwed over two veterans. So lesson learned and do NOT recommend Freedom Roofing Windows and Siding out of New Bern NC for any jobs!

Freedom did a fantastic job on our roof, windows and sliding door. The prices were very…read morecompetitive and job foremans were always available. Would highly recommend!

Our experience has been worse than bad. The work completed was not only poor but ultimately made…read moreour NEW BUILD home unsafe. The vent for the master bath was left open in the attic and does not clear the roof--leaving us open to mold. Two different drains have a negative fall, which means they would very quickly clog. A saniflo toilet was installed in the basement, manufacturers parts were not used and they put a vent on that the installation instructions specifically said not to use. Instead of routing the external faucets properly they made them part of the filter and softener system. Do not allow these incompetent people in your home. We have had to hire another company to come in and make our NEW BUILD home safe.

Absolutely terrible company to work with. They have caused excessive delays in our home build and…read moreeven after moving they still will not show up. The guys that do show up are weeks late and aren't polite. DO NOT USE THIS COMPANY!!

I had a roof leak around my chimney that was causing water damage to drywall in my master bedroom…read more Matt came out and looked at it, told me he would get back to me when they had a plan for the fix. Two weeks later, no response. I called and they told me "Matt is still trying to figure out how to fix it". Two weeks after that, I called back and they told me Matt had decided they couldn't figure out how to fix it, and wouldn't try. Later that night, I got a text from Matt saying "I'll be out Monday to look at your roof" - I said "great, thanks" - the next week, no visit, no response to my follow up texts. Such a super frustrating waste of my time, and the damage continued to occur over that 4-5 weeks I was waiting on them to decide what to do.

From the owner: At J. Alexander Roofing, we don't just meet industry standards, we raise them. As an Owens Corning…read morePlatinum Preferred Contractor, we assemble products to ensure that our clients receive the best quality roofing solutions. We offer enhanced warranties and have many options for all budgets, so we can fit your needs. Our passion is to make sure that our clients are happy and taken care of. Contact our roofing contractor in Findlay, OH, today to schedule your appointment and experience the J. Alexander Roofing difference!

It has been quite a few years ago but they did my roof, all the windows in my house, front door and…read moreback door as well as screen doors. Everyone was very professional and very respectful. Their work holds up as well. I have had 0 issues with the work they done for me. It has been about 4 years now.

From the owner: The best warranties and products in Roofing & Siding. Call today to find out how much we can save…read moreyou.

After a bad windstorm left part of my roof exposed, I called this company and was really impressed…read morewith how quickly they got back to me. They returned my voicemail within a couple of hours and had me scheduled for the very next day, knowing rain was coming. They showed up ready to tarp the area, but since I already had shingles, they were able to fix it right on the spot--in under an hour. The whole process was easy, smooth, and stress-free. Great communication, fast response, and solid work. I'd definitely recommend them to anyone who needs roofing repairs or even just an inspection. Five stars!

From the owner: We are a professional roofing contractor serving all of Northwest Ohio. We specialize in roof…read morerepairs, replacement and new roof projects. We are fully insured, licensed and bonded. We are ready to assist on your project wether it be residential, agricultural, or commercial. Shingles, Metal and Membrane roofing. Vinyl and Metal siding.