Josh was great! Good experience overall and I really appreciated his safety tips and helpful info.read more

I needed the locks changed on my new house. He was very responsive. He worked quickly and even…read morehelped unstick a patio door lock. He had to come back out as the upper lock wasn't working correctly and did so on short notice at no extra charge. Very reasonable pricing for great service. I highly recommend them.

I agree with the fast response but the customer service is awful. Rude and dismissive attitude. I…read moredon't understand why, but I can only assume it was because I wanted a quote (and he wanted to know if needed service or not). That was how far we got before HE hung up without saying bye, thank you, or let us know if we can help. I'm deciding to bypass this company just based on the his condescending tone and dismissive attitude. I rated a 2star to be fair since he did respond quickly. Update: After leaving a review about my experience with this company. I received a phone call from a completely different number (possibly the same guy) asking me to remove a review since I was not a customer. I assumed he was calling on behalf of another company since he said, they "locksmiths?" are a close-knit community and that he's asking me nicely to remove it (again, possibly the same guy). So, I go back to look at the messages and I notice a picture of the same guy for 2 different companies. Like, what type of scam is this? (Ok, more than likely the same guy) To be fair, this guy wasn't rude, he used please thank you and even told me to have a good day before WE ended the call. It was the type of conversation I wish we'd had the first go-around. Ha, go figure. I've attached a photo of both companies. (Ok, it's definitely the same guy) I want to reiterate that I am NOT a customer and I chose NOT to use their services and I won't use the clone company's services either. Good customer service doesn't start when money exchanges hands, it starts from the moment someone interacts with your business. The fact that I am not a customer doesn't negate your responsibility to treat me kind and with respect. Sir, I wish you the best moving forward.

HIGHLY RECOMMENDED!! Yan is the man! I over cranked the quick release on my Yakima / Thule / rocky…read moremount rack lock. Yan took the time to diagnose and gently assess the issue. This lock was extremely jammed due to my own user error. Within minutes Yan was able to get the lock back in working order. Feeling very luck right now!! After the lock was fixed he went around and sprayed pro-grade lubricant in the 11 other locks. Above and beyond! Very fair pricing for meeting us on a holiday (4th of July)!! He even gave us some great tips for our cycling trip in the U.P. What a great guy!!

Joe came out to do a new house re-key for us and helped us out big time. Not only that, he aided me…read morein troubleshooting ​some of the issues we were seeing with one of the doors and in the quick fix that needed done with it. Pricing was reasonable and I definitely will go with this crew again if and when the need would arise. ​

Joe came the day I called to change the locks I needed done. He was very kind, efficient, and…read moreaffordable. Highly recommend!

Reasonable price and time Just be careful with your words or…read morehe'll decline helping you . Keep it bold and simple i suppose . He's also dishonest I told him I could get proof of ownership before he was there He's dishonest and honestly rude.

New key w built in fob. Brymans Locksmith was fast, competitively priced, came to my location, and…read moreflexible on availability. 1 key programmed for a 2010 Nissan titan Plus 1 skeleton key came out to $150 total. Can't beat this service 10/10 Bryman is very respectable, professional, and trustworthy.

I live farther away. I called and the owner was knowledgeable on how to help. I sent him a picture…read moreof the key I was wanting copied and he responded that he could cut it (two other places said they couldn'). it only took 5 minutes and he was very polite. I would recommend

One star for my personal experience, one more out of deference for not trashing an independent…read morebusiness I did not actually have business with. Despite advertising emergency service, and calling well within posted "business hours", after more than 24 hours I still have not had any response. This was the case for all three local locksmiths I called on a Saturday. My mom had a doorknob fail on a kitchen door between her back door and the main part of the house. This locked her out entirely. She is injured and preparing for surgery Monday, so it was particularly concerning to have her stuck outside. Ultimately, a friend was able to come by to remove the trim and get it open with a credit card for her. I moved to the state of Oregon 20 years ago, so my number is no longer a local area code. Despite calling for (and clearly noting) I needed help for a home in Toledo, perhaps this played a role? Or they could not come anytime soon and couldn't be bothered to just call to say as much? No idea. All I know is they not only did not have a prompt response, but I got no response whatsoever. Certainly, can't get behind that. Hope you do better than we did if you're ever in a bind. ------------------ Updated 5/8/22 to provide phone log photo as requested. Detailed message was left. Not sure what happened with their messages. Sometimes phones are just weird, it does totally happen in life. It sounds like it was a busy day for them. Of the locksmith options I found, I would still try calling them again - I didn't get ANY responses. So bizzarre. But based on my experience trying 3 local providers, all with good reviews; If you need someone ASAP - and especially if you have to leave messages - definitely call multiple companies to be sure someone calls back. And it sounds like calling again is smart if you are ever stuck waiting around without any responses. I haven't needed an emergency locksmith for 15 years, so this was certainly a reacquaintance/learning experience. I've learned something useful about how to best get in contact with one! Don't avoid this company because of this; just cast yourself a wide net of inquiries and then don't worry about calling them (or anyone else) again if you are in a more urgent situation and need help.