Damaged $200 work gear, refusing to take accountability, and hiding the owner…read more My husband has been a loyal customer of Fresh Express Laundry Service for months, bringing his work clothes here regularly. Unfortunately, we can no longer recommend this business due to their refusal to take responsibility for damaging expensive property and their complete lack of communication. Recently, we picked up his laundry to find the front zipper on his insulated Carhartt overalls was completely destroyed/separated. These are heavy-duty work pants that cost around $200. When we contacted the business, they claimed their machines "couldn't do that" and that the zipper must have been broken before drop-off. This is factually impossible. My husband drove directly from work to the laundry service and took the overalls off inside the business lobby to hand them over. Your own security cameras will clearly show him walking in wearing them and taking them off--which proves the zipper was in working order when they entered your care. To make matters worse: 1. We have been patient customers. A few months ago, an ink pen was left in the wash and ruined several items. We didn't ask for a refund then; we were understanding and let them fix what they could. 2. Now that we have a serious claim, the employees are giving us the runaround, refusing to provide the owner's contact information, and my emails to the website are being ignored. Accidents happen, but refusing to check your own cameras, blaming the customer, and ghosting us is unacceptable business practice. We simply want the cost of the repair or replacement covered. Until this is resolved, I warn others to be careful with valuable clothing here.

Staff are so rude. Sherry obviously hates her job and helping people. Unfriendly and bossy…read moreMachines cheat you by taking more money than screen represents. Quarter machine short changes you. Won't be back.

washer leave a bad smell on clothes. Dryers took over an hour and most clothes were still damp. I…read morespent over $80 on 7 loads of laundry and I have three baskets full of laundry that are still wet, luckily my dryer at home works. Worst Laundry mat I have ever been to.

washer took some of my money in September. I have yet to get a refund. No one is ever there. I left…read moretwo notes with my name and number. Not even a return call.

Good people , efficient, take pride in their work , great price of wash & fold serviceread more

Very clean establishment. The lady there was so helpful and friendly, I would definitely use their…read moreservices again.

Rita was so unwelcoming! We were staying at campfire rv park for a couple months and it was such a…read morehassle to wash here at washers laundromat(Closest one to us). She would lock us out before the actual closing time, while our clothes were still in the dryer drying. We would have to call the number on the window and she would answer and say "I thought you guys were not going to show up"(the call was before 8pm/closing time). They close at 8pm but if you walk in at 7:04pm you were not allowed to wash since they were "closing" because no one was in there. We are Hispanics and she would treat us very very different from the other customers whom would walk in while we were in there (white customers). Very polite to everyone but us. Rita would never great us nor ever have conversations like she would with everyone else. Yes she has great washing machines and dryers but her personality and attitude towards us would make us feel so uneasy and unwelcoming. We eventually stopped being customers there and would drive the 30 min to bowling green to use other laundromats. If you are people of color please avoid this place.

Not just a coin laundry! Imagine do your laundry in 4…read moreminutes; two minutes to drop off and two minutes to pick up! Try the wash/dry/fold service. No need to race to the drycleaner, pick up of drop off your dry cleaning during regular business hours 8:00 A.M. to 8:00 P. M. Fully attended & clean. Free wifi, airconditioning and large screen tv's.

Best laundromat I've been in. Seriously…read more Sure, I've been in your standard big-college-town "Soap & Suds" concepts (bar & laundromat combo). This one here is immaculate, high-tech, and features a dryer so big as to have a notice affixed above-head warning would-be "Dryer Riders" of the probability of their being talked to by Johnny Law when the CCTV cameras capture the rogue riders and give the footage to BGPD. Wifi signal is strong. Soap and Softener vending machines stocked. Nice waiting area complete with tables and booths. Sure - I could have used the hotel washer/dryer - but that would have taken three times as long - and would not have been this nice!

when I was there it cost over two dollars to use the washing machine for one load of laundry, and…read morewhen I put my laundry in the dryer not only were they still wet but it melted my polyester blankets.

I wish I could leave zero stars. We took my daughters prom dress to get hemmed. They told me it…read morewould be over $400 dollars. That is more than I paid for the dress. I thought this was a reputable place since I have taken clothes there and have been pleased. Last year it was a little over a hundred. I thought that was much but they told me up front and I paid for it. They call me less than 7 days before the prom with an outrageous price of nearly $500 for a hemming. I am very disappointed. I will definitely have to take my services elsewhere. We gave them plenty of time to do the dress. It has not been touched and with less than a week when I need it you call me....please!! I told them I was picking it up on the 15th anyway. Cleaning you can go here but not for anything else. Hence the one star.

Dropped a formal dress off for a press, scheduled for a week later pickup at 9am. Went at 9:30am on…read morescheduled day and dress wasn't READY! Had to go back an hour later to pickup! Not happy on a day of an event with limited time especially when it was a week and her requested time of pickup. Will not return

It's a bit weird to leave a five star review for a laundromat because who really likes spending…read moretime in one? But we travel about 50% of the year so we see more than a few across the country. Just Like Home was easy to find, the facility was clean (as was the restroom), there were more than sufficient operational washers and dryers, and the price was reasonable. There are also more than enough baskets and folding tables. While you are waiting, there are two round tables and other chairs. There was a television and free WiFi offered (but did not use). You can also drop your laundry off to be done for you. The owner was on-site and was very welcoming and friendly. She knew we weren't regulars and engaged us in conversation. We appreciated a clean, well lit facility; it made doing the laundry a pleasant experience!

After spending the last week camping at the lake, we needed to do laundry badly. Stopped here…read morebefore checking in to our hotel that didn't have a laundry. I was pleasantly surprised at the level of cleanliness and order here! Everything was exceptionally clean. The lady attendant wiped down machines in between uses and was very very friendly. There were a lot of machines, including multiple industrial sized washers, and a ton of dryers that were actually hot! I've had to do laundry in a lot of laundromats, but this one was the cleanest and nicest I've been to. Highly recommend!

I always use this location simply because it is quasi close to my home. I only use the laundromat…read morefor larger items, or especially dirty items that I don't want in my private machine. It is relatively quiet... I have never seen an attendant working and people normally leave their clothes and come back to switch them over to a dryer. This place is oooooold and sadly the building shows it. The ceiling us patched over in places with temporary fixes from what I can only imagine is water damage. It's a she too because the ceiling is rather ornate. The walls are dirty and the paint is peeling. They have standard top loaders, commercial large capacity machines and large stack dryers. The prices are reasonable for being in a college town. The owners of this location also own two other laundromats in town, one in downtown which is in similar conditions and the other on the opposite side of the street of Jiffy Lube, also on S. Main.

Susan was a very sweet person to be around. You could tell she is so use to people being…read moredisrespectful and rude to her, because she kept apologizing and walking on egg shells to keep customers happy. She worked very hard the entire hour I was there and kept a smile on her face. Um sir she deserves that raise!

We always enjoy going here to do our laundry, i mean as much as you can enjoy doing laundry!!! The…read moreattendants are always so helpful, especially Ms. Sandy! And the new owner seems to be doing wonderful things! We will always go to our Colonial Coin.