I wish I could leave zero stars. We took my daughters prom dress to get hemmed. They told me it…read morewould be over $400 dollars. That is more than I paid for the dress. I thought this was a reputable place since I have taken clothes there and have been pleased. Last year it was a little over a hundred. I thought that was much but they told me up front and I paid for it. They call me less than 7 days before the prom with an outrageous price of nearly $500 for a hemming. I am very disappointed. I will definitely have to take my services elsewhere. We gave them plenty of time to do the dress. It has not been touched and with less than a week when I need it you call me....please!! I told them I was picking it up on the 15th anyway. Cleaning you can go here but not for anything else. Hence the one star.

Dropped a formal dress off for a press, scheduled for a week later pickup at 9am. Went at 9:30am on…read morescheduled day and dress wasn't READY! Had to go back an hour later to pickup! Not happy on a day of an event with limited time especially when it was a week and her requested time of pickup. Will not return

Best laundromat I've been in. Seriously…read more Sure, I've been in your standard big-college-town "Soap & Suds" concepts (bar & laundromat combo). This one here is immaculate, high-tech, and features a dryer so big as to have a notice affixed above-head warning would-be "Dryer Riders" of the probability of their being talked to by Johnny Law when the CCTV cameras capture the rogue riders and give the footage to BGPD. Wifi signal is strong. Soap and Softener vending machines stocked. Nice waiting area complete with tables and booths. Sure - I could have used the hotel washer/dryer - but that would have taken three times as long - and would not have been this nice!

when I was there it cost over two dollars to use the washing machine for one load of laundry, and…read morewhen I put my laundry in the dryer not only were they still wet but it melted my polyester blankets.

Damaged $200 work gear, refusing to take accountability, and hiding the owner…read more My husband has been a loyal customer of Fresh Express Laundry Service for months, bringing his work clothes here regularly. Unfortunately, we can no longer recommend this business due to their refusal to take responsibility for damaging expensive property and their complete lack of communication. Recently, we picked up his laundry to find the front zipper on his insulated Carhartt overalls was completely destroyed/separated. These are heavy-duty work pants that cost around $200. When we contacted the business, they claimed their machines "couldn't do that" and that the zipper must have been broken before drop-off. This is factually impossible. My husband drove directly from work to the laundry service and took the overalls off inside the business lobby to hand them over. Your own security cameras will clearly show him walking in wearing them and taking them off--which proves the zipper was in working order when they entered your care. To make matters worse: 1. We have been patient customers. A few months ago, an ink pen was left in the wash and ruined several items. We didn't ask for a refund then; we were understanding and let them fix what they could. 2. Now that we have a serious claim, the employees are giving us the runaround, refusing to provide the owner's contact information, and my emails to the website are being ignored. Accidents happen, but refusing to check your own cameras, blaming the customer, and ghosting us is unacceptable business practice. We simply want the cost of the repair or replacement covered. Until this is resolved, I warn others to be careful with valuable clothing here.

Staff are so rude. Sherry obviously hates her job and helping people. Unfriendly and bossy…read moreMachines cheat you by taking more money than screen represents. Quarter machine short changes you. Won't be back.

I always use this location simply because it is quasi close to my home. I only use the laundromat…read morefor larger items, or especially dirty items that I don't want in my private machine. It is relatively quiet... I have never seen an attendant working and people normally leave their clothes and come back to switch them over to a dryer. This place is oooooold and sadly the building shows it. The ceiling us patched over in places with temporary fixes from what I can only imagine is water damage. It's a she too because the ceiling is rather ornate. The walls are dirty and the paint is peeling. They have standard top loaders, commercial large capacity machines and large stack dryers. The prices are reasonable for being in a college town. The owners of this location also own two other laundromats in town, one in downtown which is in similar conditions and the other on the opposite side of the street of Jiffy Lube, also on S. Main.

I was scammed for an extra 20 dollars. Whatever you do, do not use the drop off service. Items were…read morenot weighed/discussed before "service."

They have a carwash attached by the same name,…read more The worst car wash. Horrible!!! I put the $1.75 in the machine, the machine ran out of time and not a single soap sud was produced by the wand. Put another $1.75 in the machine Used the "bubble brush" and scrubbed the front of my car upto the back of the front two doors. Put another $1.75 in the machine and still no soap from the wand. Put another $1.75 in the machine used the"bubble brush" to scrub the rear of the car, started to use the wand again, still no soap. Put I. another $1.75 and rinsed the entire car with still no soap. All the while the arms that the bubble brush and the wand are connected to kept getting caught on one another requiring me ti stop working and go untangle them repeatedly. Then some guy walks up and asks if everything is ok, I asked him if he worked there to which he said no. I explained that no everything was not ok, as the soap didn't work, he said ok I'll Tell my boss and walked off! Useless terrible horrible. If there was a govt agency that demanded specific amounts of chemicals be provided when they claim they were being supplied I would reach out to them.

Best laundromat in Toledo hands down! They offer a app and it's very easy. They also do deals on…read moredrying often. And get wit my guy that works there he gone help you with the app and everything very nice people!

Super clean, plenty of space, really polite and helpful staff, and so far every one of the machines…read moreworks perfectly. Is it a mirage? Lol. Nope, it's real. All the machines take dollar coins you get from the money changers. So much better than loading up 100 quarters to get the large washer to run. What a great spot, I'll be back.

This was the best laundromat I had ever been in but who knew it would cost me 40 bucks to wash a…read morefew loads of clothes.

Terrible customer service. several machines out of order with no out of order signs placed on…read moreplaced on them. gave me an extremely hard time refunding my money. and when they did finally refunded me me my money the owner tried to short me.

No air conditioning. The machines eat coins, there were several dryers out of service, and a few…read moremore that should have been. I left an entire load of clothes that the owner claims he never found, so I have no recourse to obtain my belongings. Being clean was the only positive thing I can say. The clothing was worth approaching $100. Maybe he'll get $20 for it at his garage sale!