Travis was a great help from the time I called them and applied online, til the time I walked in…read morethe door...he got me in a 2006 Dodge Charger and is a great salesman

great service , love the express lane service , no appointment needed is great . Staff is always…read morefreindly and helpful

I'm writing this to share my experience so others can go in fully informed before doing business…read morewith this dealership. From the very beginning, there were red flags. The paperwork had inconsistencies, and I was never properly provided a completed, signed inspection form. At one point, I was even asked to sign a blank inspection form, which is completely unacceptable and unprofessional. After purchasing the van, I started dealing with issues that should have either been disclosed or caught during inspection. I brought the vehicle back expecting the dealership to stand behind what they sold and handle things properly. Instead, the process felt careless and frustrating. I was told the total cost of repairs was over $7,000, and that the dealership was "covering" over $6,000 of that, leaving me responsible for about $1,100. However, when I received the actual receipts, the total only showed around $3,000, with a $2,000 discount applied--bringing my portion to the same $1,100 I paid. When I questioned why the numbers didn't match the claimed $7,000 total, I was given vague answers and told that the rest was handled on "separate backend paperwork" that they were unwilling to provide. That lack of transparency raises serious concerns about what I was actually charged versus what I was told. Communication throughout the process was poor, and I constantly felt like I had to chase answers rather than being treated like a valued customer. When I dropped the van off for service, it had close to half a tank of gas. When I got it back, the low fuel light was on. That alone shows a lack of respect for customers' property. On top of that, when I got the vehicle back, small but obvious things were ignored--like broken clips that hold wiring in place. It would have taken very little time to fix, but it wasn't done. That kind of detail reflects the overall level of care and attention they put into their work, and it makes you question what else may have been overlooked. Overall, this experience left me with very little confidence in this dealership. Between the questionable paperwork, lack of transparency around repair costs, poor communication, and careless service, I would strongly recommend anyone considering buying from here to get an independent inspection and be prepared to double-check everything.

Drove to Beloit to visit some friends, and needed an oil change/service. I went to BW just because…read moreI have a new Silverado. Called the day before and got an appointment. I was able to just drop it off and picked it up later. Shane was my service rep, he was friendly. I would go back for service again. Side note... the friends we're visiting went there looking for a car for their son. Apparently the sales team there was not friendly or helpful at all. Not only did they not get up from their desk to greet or help them, it was almost too much for them to even look up and have a conversation.

I stopped by there with a mint condition pick up truck to sell. The guy drove the truck and took…read moresome pictures and said he would call me with a price never heard back. I went next door to Kunes and they jumped all over the truck a we struck a deal within thirty minutes.

Excellent sales and service at Finley's GMC Beloit! Carl has always been amazing when we purchased…read morevehicles and today, Ted and the Service Dept showed their excellence! We had a 1:00 appt, but due to a conflict, asked to drop the car off in the morning. We went to breakfast and to our surprise, received a call it would be ready in about half an hour. Ted was very courteous and answered all my questions! Car is running great! We would/will recommend Finleys for great Sales and Service!

The exhaust on my gf's car had fallen off so we brought her car here to get it done we got a quote…read morefor 4400 dollars for an exhaust kit and 2 catalytic converters we took her car home because im also a mechanic and got all the parts they were gonna charge her 4400 for only 900 dollars these guys will rip you off especially if your a female dont bring your car here unless your trying to spend 4x the amount it would cost to buy the parts yourself shitty service here they didnt explain anything about her car when i picked it up