I saw my last review was from 2015. So I an update was needed. Yes, still one of the best places in…read moreMonroe to get basic car repairs done. Thoughful and polite staff that understand customer service. They work on both our Honda CRV and Accord. Save me hundreds of dollars every year by providing professional car maintenance and repair. Thats Badger Express staff!

I have taken all my vehicles to them since they've open. Nick and the staff are great.....very…read morepolite & thorough. Such as recommending regular manufacture maintenance and being flexible with other issues that might arise with your vehicle. Overall, a fabulous experience......they have my endorsement. Corey Leitzen

RUN AWAY FROM VALVOLINE!! They deserve NEGATIVE stars. I went for a routine oil change last…read moreSaturday for my Audi Q5 which this location had done before. After paying $139.55 I drove about 100 yards down the road to a stop light at which point my engine shut off and would not restart. Immediately called Valvoline and Manager, Michael, came down to look at my car. He reported everything they had done looked fine. Shoved car off main road into parking lot. He tried to convince me it was my battery (even though my lights were on and they checked the battery during oil change). He attempted to jumpstart my car and that was not the issue. Said he would start a customer care claim in case it's their fault and left. I had a tow truck take my car to repair shop where it was proven VALVOLINE neglected to put oil in my car after they drained it!! My motor is locked up and ruined. Not until Monday, did I hear from Lisa, area manager, through customer care line. She insisted she look at the car and try putting oil in it. Met her at repair shop to which she never once said hello, introduced herself, shook hands, or even express empathy for situation. Saw with her own eyes no oil is in the car and motor locked up. Says it has to be towed somewhere for a full diagnostic test and estimates to repair. I requested it go to Audi service department and she flat said no as if it's her vehicle and not mine. Told her I wanted to know where she wanted to take it and who was going to tow it. Was never notified with that information prior to her moving forward with having it towed. I asked for a rental and was told no until she received a diagnostic test and estimate. They received an estimate Tuesday at 2 pm and passed it on to their insurance company. I'm still being refused a rental vehicle and have had to call off work for 3 consecutive days to date. Was told insurance company would contact me yesterday and they did not and have not to date. They refuse to provide me with insurance contact information or someone above Lisa at Valvoline. Lisa has been nothing but rude and constantly blowing smoke and finding reasons to drag this process out instead of doing everything she can to help me. Their NEGLEGENCE AND INCOMPETENCE ruined my Audi motor and I'm the one suffering the consequences. I have filed complaint with the State's Attorney General Office and have also retained an attorney. This has been an ABSOLUTE NIGHTMARE and the worst customer service experience of my life. It's a mystery to me how Lisa ever became an area manager in a customer service company and Valvoline is PATHETIC and doesn't own up to their mess ups nor do they even act like they give a d@mn. Please stay away from this business so this doesn't happen to you!!!!!!

Great service. Competent crew. Easy in and out! My new Go To for car maintenance! Highly recommend!read more

Great service, staff was very personable, competitively priced. I believe it was Anthony that help…read moreme, couldn't have asked for a better experience in a quick oil change.

Do not use this location. They broke a part on my vehicle while working on replacement of an air…read morefilter. This was not evident to me until my drive home. I was unable to drive my vehicle. I returned and spoke to a manager who assured me they would get the part. After not hearing from them for 2 weeks, I called them to be told they reviewed the tapes and it wasn't them. The manager informed me he was tired of people like me attempting to get something for free, and proceeded to hang up. I called back and said I did not want to get off on the wrong foot, I just wanted to make sure I did not damage the sensor if I replaced it. He basically called me a theif and liar and again hung up! I'm a disabled Vietnam Veteran and evidently their signs of veteran friendly do not apply at this location!

I needed a new (used) tire for my 2004 Ford Freestar after my wife drove over a nail and drove on…read moreit for a while. Dan was closing at 5pm but he met me at the shop at 5:30, changed out my tire, balanced it and everything. Now that is customer service. You cannot get this type of service from a chain store. I highly recommend you go to see Dan Hanlin for all your automotive needs.

From the owner: We are an authorized independent service center featuring ACDelco parts. We offer a full line of…read moreover 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.

We needed a pre-purchase inspection for a used vehicle. I called around and GreatWater sounded…read morefair, knowledgeable and nice. So we brought the vehicle there. First impression was the spacious and clean front of the house. They had a seating area, TV, and a fridge with cold water bottles for their guests. The service from Kyle, Kurt, And Liam was friendly and professional. The price for the inspection was fair and IMHO the quality and value was excellent. They told us what needed to be fixed and provided a quote for the work as well. Highly recommend.

They were fantastic! Customer service was on point, communication was superb, and most of all, they…read morewere honest and dependable. I don't think I will take my cars anywhere else from now on!

I was there much longer than anticipated. I only asked for an"oil change." 1) They filled my…read moretires without me asking, which then caused my "low air in tire" light to go on, and is still on 3 days later, which they said would disappear after driving a few miles; stating it was "normal". The "young" service person who filled my tires with air seemed to take an unusual amount of time filling 1 tire, which made me nervous. 2) My car has leaked oil since they serviced my vehicle. I returned 2 days later to ask them to look at my "Oil" and let them know my car, which has never leaked oil was now leaking Oil in my driveway. They 'checked' and said nothing was wrong with what they did an 'suggested' the leak was from something else. Very odd, as i've had my car for 4 years and never had a leak. 3) Thy service tech who filled my tires with air, also cleaned my exterior windows, which I appreciated...however, when I arrived home, I noticed long bluish water stains running down all the sides of my car under the windows. She had not wiped off the "extra" window washing solution. It looked awful. I was forced to take my care to a car wash the following day. I am not opposed to younger people servicing my car; however, if they are not properly trained in what they are doing... I am now having to schedule an appointment with my mechanic to "fix the leak" and check proper tire pressure.

Twice now they have stripped my drain plug and charged my 9.99 for a new one. Almost $100 for an…read moreoil change and ty add on charges

I wish more companies were like Evansville Oil Pros. Nothing is a problem and will always make…read moresure you're taken care of. Quinn is also a major compliment to the company. Very knowledgeable guy.

This business started out as a quick-service oil change, but now handles tires and mechanical…read morerepair work. I've always gotten my oil changed there for the past 8 years or so, and put tires on several vehicles at decent prices. Recently the pipe between the catalytic converter and the muffler broke on my 20 year old Ford F250 pickup. I wasn't about to pay for a whole new exhaust system. I dropped by yesterday afternoon to ask what to do. They recommended getting a pipe custom-cut to patch the break and clamps to hold it all together. Gave me an estimate of $80-100. I left it there overnight; it was done at 3:30 this afternoon-- Bill was $77.64. Can't get better serice than that. Plus, everybody's friendly; small-town smiles!

Got my Acura hooked up quick with a synthetic oil change for cheap! Will definitely be back and…read morerecommend to others! Clean spot and friendly staff :)

I used to go to Ace's often for oil changes and was never diappointed in their service. They are…read morequick and professional and offer ladies/mens/senior discounts off their full service. They don't hesitiate to tell you if something looks off with your car and they do a good job. Their full service does give you a lot for your money. Sadly, they've gotten pretty expensive the last few years so I haven't been using them. I found another place that is cheaper and offers the same level of service. Still, Ace's is still Ace in my book.

The transmission went out on a 20005 Ford. They did an excellent job pulling it out rebuilding and…read morereinstalling it. While they were at it they reported a couple other items that needed attention. No hard sell just let me know what they found. They also prioritized what they found so the most important things could be fixed first. Then they asked to see it again a few days later to be sure nothing was loose or leaking. They appear to do good work and really care that it is done right. They finished the work a day sooner than they had estimated. Cost was competitive with other shops. I would use them again if I had a similar misfortune. A good place for car repairs.