Excellent value, service and quality…read more. My car made some unfamiliar sounds and would not turn on. Bockman's quickly towed my car and was able to give a detailed inspection and fixed my car in no time. Aside from great timing and service, they offer tons of great benefits and deals unlike no other!

Once again, I had the opportunity to place my trust in Bockman's to solve a problem…read more They came through like champs, and my problem is solved. As always, they provided transportation with an amazing young lady named Sam. I never doubt that the work is always performed with honesty and great expertise. In the world of automotive repair, you can't always trust that the work was performed properly nor honestly. My experiences with Bockman's have proven that they never provide less than a 100% of quality service and trust. I definitely value them.

Yes I recommend this place because they told us our car did not need an oil change because it was…read morefull but To take it to a mechanic because it had a defect Yes very friendly staff The prices are not bad how honest can you get Very proud they did not take My Money

I usually like to do my own truck maintenance or have one of my friends who's a certified tech do…read morethe work, but I was in a bind the other day when my truck ran out of coolant. I called to see if they could assist since it was the end of the day and no where else but them were open. They said to bring my truck by and that they wouldn't charge to simply top off my coolant. I did as they asked, they filled my coolant, and did not charge me anything. They could have easy charged me or tried to upsell me on something, but they did not. That is why I felt inclined to write a review when I usually do not write online reviews. They seem like a good group working over there based on my one experience and would consider taking a vehicle back there due to their honesty and convenience.

Tried to charge me for a 39 second check to see why my engine lite was on; my new truck is under…read morewarranty ; when I said I will not be back ; the manager came out & said I will give you the code: ever other oil change place I have been to do not ever ask for$30 to do this simple request that parts stores & other oil change places do for free; the cost of my oil change is $250 ; that in it self is a another reason to not nickel & dime a customer:

Hi everyone , I'm back ... again I love this place since I moved here to Dekalb , Christine wasn't…read morethere but Brendan was ! he was amazing , very respectful, very informative! He made sure everything was checked before I left , he even told me about there AWESOME PROMOTION HAPPENING RITHT NOW ! $20 OFF EVERY OIL CHANGE, with this promotion it was the LOWEST I have ever paid . LOVE THESE PEOPLE !!

Outstanding Service from Cesar at Grease Monkey - Sycamore, IL…read more Our car started acting up while we were traveling, and we stopped at Grease Monkey in Sycamore -- I'm so glad we did. Cesar helped us out, and his customer service was truly exceptional. We had been on the road for a few hours and discovered our engine had little to no oil. Cesar took the time to find the issue and explained everything clearly. He let us know that we were safe to get back on the road and confirmed that nothing was wrong with the oil plug -- the issue was that the previous oil change place hadn't tightened it all the way. He was very thorough, checking all of our fluids and the battery as well. Everything looked good, and for once, I didn't feel pressured to replace a battery or air filter just to upsell services. That meant a lot. Service was quick and we were back on the road to our destination in no time. I'm so thankful this turned out not to be a huge issue. Thank you, Cesar, for your honesty, professionalism, and care. Grease Monkey is lucky to have you!

I've been there two times now to do oil change plus another service. they've made sure they've…read moreexplained what they were when I had transmission flushed and coolant system done. Knowledgeable and no up charging push. Adam, David, and James all nice and pleasant to work with. Highly recommend

customer service excellent. prices way tooooo high. but I had to have these things done and…read morecouldn't get in where I usually go.

Very good service mechanics do there best to get my vehicle done in a timely manner while doing…read morequality work

Ryan, you and your staff are angels. I saw the sign that said Free Air. That caught my attention…read more In my back seat I had a 4 year old wearing a Sonic costume called Shadow with a 12 inch bike in the back with 2 flat tires. Well, NO TIRE TOO SMALL !!! The kind staff aired up the little guy's little bike and we were off to ride the bike. I did not get a chance to properly thank you. So, I will do it publicly.... THANK YOU!!! You made our day complete. I will definitely be back when I am in need of wheels. You have proven yourselves to be of great customer service. Thank You

We made an appointment for 11am, they said it would be about an hour so we left. We came back and…read moreseen the car was still out side so we asked why its taking so long and they said they have people backed up for 2 days even with appointments. When we showed our frustration they dident really have an excuse to why its taking so long. I don't recommend this belle tire location, go somewhere else if you can.

Had a 3:30 appointment, checked back after 1.5hrs and was told it would be another 2 hours. This is…read morenot OK! I will do my best to never return to another Walmart

The told me to wait for the oil change because there were no employees, and after an hour and a…read morehalf nothing had happened.

Stopped by Barb City automotive. We just needed a tire change to get home. They immediately came…read moreout and changed the tire for us and when we ask them how much they said don't worry about it. We ordered all new tires from them and they were very honest in saying they couldn't match the big box stores but they gave us a great deal. We have been there are two other times and I've never been so satisfied with everything they have done Kudos

Barb City has consistently provided great service and pricing for multiple cars of mine over the…read moreyears. I now live in the city so I'm unable to always bring my car there, but I'd highly recommend if you live in the area.

TL;DR 3.5 stars. I wish they would keep on top of the maintenance of the cars better so that when…read morethey are sold, we'd know they were in great, drivable condition. Definitely takes the experience down a notch having to do all the repairs after the fact (not to mention how much time and gas money I spent driving back and forth from here), but the initial selling process and the fact that they stood behind their product and did the repairs after was great. ---- Never been here before but they had a vehicle I was interested in, so figured why not give it a try. I like the values they say they stand behind: faith, family and giving back. I said I was interested in a vehicle via cars.com and they got back to me within minutes giving me photos and videos of the car, it was very impressive. I called and asked some follow-up questions and the guy was very friendly and helpful and assured me the vehicle was in perfect working order and went through a rigorous inspection. I scheduled an appointment to meet with them, and they had it all ready for me to check out when I got there. I worked with Stephany who was friendly, knowledgeable, and didn't pressure me one bit. Very easy-going process overall and the pricing was fair as well. Halfway through I wanted to see if the dvd player worked and the manager of this location came out and gave me one of his own dvds so we could try it out, so that was super great customer service. Unfortunately they brought the car out to me after I paid for everything and the check engine light was on, and the brakes were very bad and possibly dangerous at high speeds (didn't find this out till I drove it home). They sent me home because the service department was closed, so a few days later I had to drive another 1.5 hours to bring it back into the shop, and the associate that was meeting me there was almost an hour late from our agreed upon meeting time. I had our little kids with us so it was not a fun experience waiting that long trying to keep them out of trouble. Eventually they fixed the check engine light issue but I had to come back (another 1.5 hours) because the brakes were still bad. I was told to drive it at least 500 miles because the problem could be because the car was sitting so long on the lot, and needed some time being driven. I was confident that was not the issue, and I didn't want to take a 4th trip out here, but I talked with Cody in the service department (who was a pleasure to work with) and he said he'd send a driver to pickup the car if we still needed a fix at the end of 500 miles. Sure enough, the brakes were still bad so a driver came, picked up the car, fixed it, and drove it back to our house. So all in all, it was about 2 months from the time of buying the car until it was all fixed. Wish it was an easier process, but at least we are now very much enjoying our (new to us) used car!

Bought a care here 4 months ago and there was a ding in the windshield. As part of the agreement…read morewhen I bought the car they were going to replace it as Stephen, the sale manager said it was a "safety issue". It is still not fixed. Everytime I call to ask about it I am told they will look into it and call me back. They NEVER call back.

I Had brakes & rotors done & they were waaaaaay less expensive than the place SE of Hy-Vee that is…read morealways super expensive. Oil change was also done for less than any quick change oil place. I dropped it off with no appt & they had us done in a couple hrs $500 for brake pads, rotors, & an oil change. Bockmans quoted me over $900

Awesome value and super fast! Other places wanted $1200, this guy fixed what I needed for less…read morethan $100 in about an hour.