Never take your car here for repairs he doesn't know what the hell he's doing! he never told me…read morewhat was actually wrong with my car. He just threw a bunch of parts in it that never fix my car and then charge me 2700$ save your money after coming to him with my issues an actual facts from another mechanic and an invoice on what the other mechanic had to do. I try to go in there and have a nice talk with him and go about it a different way, but it was clear he didn't care about me as a customer at all in the years that I've been going to that place, getting my car fixed he just kept responding by saying I got your car started didnt I? He didn't care what I had to go through or my car broke down just a few weeks after I paid him 2700$ to fix it he didn't see anything wrong with what he did and I hope this doesn't happen to anybody else

I have been to Byron Quick Lube once when I drove my BMW. I thought the waiting area was a common…read moreoil change/car shop typical area. It was clean, there was a tv and many seats for customers. I drove my car up the line went in to check it in with my keys and left. I came back after doing some errands and paid and went home. Very simple, easy process. The only thing I didn't like was the cost of my oil change...keep in my I took in a large BMW which is just a money eater anyway. I ended up paying about $170 for just an oil change. Needless to say I don't drive that vehicle anymore. Other than that, great service, fast and stress free.

I went to just get one of my tires filled up and Cody was nice to fill all my tires up to hit the…read more35 mark. The other three were at 33. Cody was helpful and got my Jeep in and out quickly. I've had two of my tires replaced here and they always are helpful.

Tim is the store manager and I have to say he made my experience way better than I would have…read moreimagined. As a multiple car owner and a stunt driver for film and television, I am very pleased and surprised with how he handles business. It's refreshing to see great customer service. Once again thank you, I will be back to service another vehicle.

St, Charles location I brought my vehicle in for a simple oil change on a Monday and didn't get it…read moreback until Friday. During the process, the manager called to say my car needed additional work and quoted me $2,092 -- which I agreed to. When I went to pick up my vehicle , the total was over $2,900. When I questioned the price difference, I was told they would "pull the call" to prove I agreed to it -- but I know I never did. On top of that, the free tire rotation discount plus discount oil change for $49.99 that was supposed to be included with my oil change never showed up anywhere on the invoice. Nothing about the pricing or discounts added up. The whole experience felt shady and misleading, and it's made me lose trust in this location. I won't be getting any major work done here again unless I have the full quote in writing beforehand. I'm sharing this so others can be aware before doing business here.

I was charge nearly $2000 for an exhaust job the should have cost a fraction of that amount. They…read moredamaged the new exhaust during installation and said nothing until i found it myself upon inspection after the fact. True, they did correct the problem, but would thy have ever told me it was there on their own? I had the car, the job was "done". I now have to pay to have the job completed someplace else. The exhaust was left hanging loose on one side and is banging around against the gas tank.

I was greeted by Jose once I stepped in. He was professional and courteous, while still keeping it…read morecasual and conversational. I needed a battery replacement and he came out to run the free battery test that AutoZone advertises. The test confirmed I needed a new battery, which I knew already because I had been jumping my car for the last month. He rang me up for the 3-year battery and recommended some anti-corrosion pads, which were like $4. While I was at the register Isaac was already outside removing the old battery. By the time Jose brought the battery to Isaac, he had already removed the old one. The new one was installed in about 3 minutes and I was at the shop for 15 minutes total, from the time I pulled up to the time I pulled out. Jose and Isaac were awesome to work with, really kind and knowledgeable. This is what customer service is supposed to be like. I'll be back here for my future needs and it's really all because of them. I highly recommend you get your car needs met here. And make sure to call them to ask when they will have enough staff to install your battery. They get busy and sometimes if they are understaffed, understandably they are unable to help.

They offer a free battery check as well as checking for any trouble codes or lights that show up…read more Very friendly.

This place is awesome! Best service and very reasonable prices. I'll definitely be back next time I…read moreneed any type of car repair or service.

They're super rude here!! Was about to pull in and they were being aggressive toward me. I went to…read morediscount tire instead, they're always nicer. Great way to lose business!

10/10, great service, great people, reliable and trustworthy. would recommend anyone to come here…read morefor auto work

Sean and his mechanics are the best mechanics in the Sycamore Dekalb area. They are professional…read moreand will fix your car right..i have used their services for years. They work on any make or model vehicle. They are all certified. There is no problem to big or small. Very reasonable too. They will only charge what you need..

If I could give this Belle Tire location zero stars, I would. Absolutely pathetic customer service…read moreand management. I made a 12:00 PM appointment specifically for an alignment. The GM, Bob, personally checked me in, so there should have been absolutely no confusion that I had an appointment and was waiting for my vehicle. I then sat there for TWO HOURS, watching customers who arrived after me get serviced while nobody bothered to give me a single update. Bob, the GM who checked me in, never once came over to explain what was happening or why my car hadn't been serviced. Eventually, I had to go ask for a status myself. Another technician--not Bob--finally looked into it and told me I had somehow been marked as a "drop-off." How does the GM personally check in a waiting customer with a scheduled appointment and then have that customer entered as a drop-off? After wasting two hours of my day, they finally told me they couldn't perform the alignment because of wear on one tire. It took TWO HOURS to determine that? If the tire prevented the alignment, someone should have inspected it shortly after my noon appointment and told me immediately. The most unacceptable part is the complete lack of communication and accountability from the GM. Based on my experience, Bob's handling of this was completely incompetent. A general manager should be making sure customers are taken care of, not checking them in and then apparently forgetting they exist while people who arrived later are serviced. Belle Tire management should seriously evaluate whether Bob should be running this location because service like this does nothing but hurt the business and drive customers away. They certainly lost my business. Unprofessional. Disorganized. Incompetent management. Two hours completely wasted. I would NEVER recommend this location.

I brought my daughter's car in for new wiper blades. They did an excellent job getting us in, and…read morefinished, in a timely manner and the job was done well. They charged me $86 for new wiper blades and installation, which I think is extreme and gouging!!! I would not recommend anyone get wiper blades here! We will be extremely cautious if we have additional work done at Belle Tires.

Miranda and christine were both very helpful with pricing and options! Went over multiple quotes…read morewith me and were very patient.

Tried to charge me for a 39 second check to see why my engine lite was on; my new truck is under…read morewarranty ; when I said I will not be back ; the manager came out & said I will give you the code: ever other oil change place I have been to do not ever ask for$30 to do this simple request that parts stores & other oil change places do for free; the cost of my oil change is $250 ; that in it self is a another reason to not nickel & dime a customer: