My father's car was towed and held at Accurate. My father died a week later. The family tried to…read moreget the car out, but were asked to pay $1300+\- to retrieve the car. There were zero death benefits, so we were already trying to pay for final arrangements. We asked if we could at least come get his personal items out of the car, we were told "not without paying the balance". They decided to be "nice" and give us a "deal" of $900, but we had 2 hours to come up with the money and come get the car. The deal wouldn't stand past end of business that day. We could not do this. I actually live out of state. Heartless. That's all I can say.

Responsive and easy. Very well priced and extremely polite and friendly . Got to my house…read morewithin 15 minutes

I don't have any other words to review about this towing company... The worst customer service i…read morehave ever experienced in 57 years of my life. Attendant is super "RUDE" period.

It seems like their tow trucks do operate on Sunday, but you better have more than your cell phone…read moreor else they won't accept a payment. Still stranded on 88.

Never met someone as rude as the dirt bag who answers the phones. Truly a scummy person.read more

BEWARE. HIGHWAY ROBBERY. Absolutely, the most dishonest and…read moreunfair service I've ever dealt with. The facts: Freezing cold. My truck broke down at the DeKalb, IL Toll Plaza. I needed to be towed 56 miles to my home near Chicago. Northern Illinois Towing quoted $345 to my motor club. The club only covers $125. The $230 difference would be out of pocket! I told my motor club dispatcher to forget it and call another service. They couldn't find anybody else local. It seems the tollway is a racket with only one tow service per x stretch of miles. I was trapped with no alternative so I said send him and I'll try and negotiate a better price or have him drop my car closer to home off the tollway when my $125 allowance expired. The driver (and company owner) told me it was $80 just to hook up the car plus the tolls and mileage to get to me. So the $125 was basically gone before I got in his cab. Great. I offered cash if he would reduce his fee. He refused. He also added that if I paid with a credit card, it would be $11 more. I had no recourse but to pay him $238.10 when we arrived at my home. Technically, this is as close to highway robbery as one could get. Legal? Probably. Honest and helpful? Nope. I filed a complaint with my Motor Club and will, futilely, seek a reimbursement for some of the money. Why pay for a motor club membership if they don't screen the services they offer. Stay away from this unfair gouger. A nightmare.

Once again my family needed body repair to one of our cars and as always Tyler P. was fantastic to…read moredeal with! He always kept us up to speed on the process from quote to final delivery of the car. Car looks fantastic and I can not be more thankful to have Tyler assist us!!!

I came to DeKalb Body Shop & Collision with parts I found on my own, and they were still willing to…read morehelp me out! The parts I had were not perfect, but you could never tell with the body work that was done! The guys at DeKalb Body Shop went out of their way to install my parts and headlights, and did an awesome job at a very reasonable price!

Found problem, did repair, very reasonable. Friendly employees. Were accomodating regarding repairs…read moreand pricing for customers; what needs to be done now, what can wait. Regulars, locals stopped in to say hi, have coffee. Seevice was great.

Stopped by Barb City automotive. We just needed a tire change to get home. They immediately came…read moreout and changed the tire for us and when we ask them how much they said don't worry about it. We ordered all new tires from them and they were very honest in saying they couldn't match the big box stores but they gave us a great deal. We have been there are two other times and I've never been so satisfied with everything they have done Kudos

They always are fair with pricing and very nice! Also, if you go here they are very honest about…read morewhat does and doesn't need to be done. Had another mechanic tell me I needed new rear brakes urgently, took it here to find out they actually still have lots of life left! Will never take my car anywhere else.

A great niche. Personal service with quality labor at a fair price…read more They truly want you to have a good experience.

Never again can't believe the run around in received for this shop.. my muffler came off a week…read morelater ... take it to a reputable shop thank me later

Wow! Fast service at a great price. We dropped in on a Saturday afternoon. They looked at it on the…read morespot. Told us it would be $80 and repaired it in under 20 min!! Damn AWESOME!

They are professional & thorough with quality work. The customer service is excellent as well.read more

Motorworks has excellent customer service and full attention to detail. I appreciate doing business…read morewith them.