St, Charles location I brought my vehicle in for a simple oil change on a Monday and didn't get it back until Friday. During the process, the manager called to say my car needed additional work and quoted me $2,092 -- which I agreed to. When I went to pick up my vehicle , the total was over $2,900. When I questioned the price difference, I was told they would "pull the call" to prove I agreed to it -- but I know I never did. On top of that, the free tire rotation discount plus discount oil change for $49.99 that was supposed to be included with my oil change never showed up anywhere on the invoice. Nothing about the pricing or discounts added up. The whole experience felt shady and misleading, and it's made me lose trust in this location. I won't be getting any major work done here again unless I have the full quote in writing beforehand. I'm sharing this so others can be aware before doing business here. read more

I was charge nearly $2000 for an exhaust job the should have cost a fraction of that amount. They damaged the new exhaust during installation and said nothing until i found it myself upon inspection after the fact. True, they did correct the problem, but would thy have ever told me it was there on their own? I had the car, the job was "done". I now have to pay to have the job completed someplace else. The exhaust was left hanging loose on one side and is banging around against the gas tank. read more

I won't go anywhere for my car besides STC Midas. Kevin is wonderful and so are all his employees! They go above and beyond, super nice and do high quality work. They are honest and fair and fast. A rare gem! read more

First time here and I was blown away by their excellent customer service. Paul was very helpful in finding a solution for my oil change and gave me a great deal. Will refer them to friends and family! read more

Luke at the front was very polite offered continuous updates and the work was fast and efficient

I took my noisy exhaust in for an estimate assuming it would be disastrously expensive. Turns out I never went anywhere else. After about 20 mins with the car tech Adam said I could spend $700+ and get all new stuff or they could weld me up / patch me up for under $200. I went with the $184 fix. I live close and planned on walking home while they did the work. Instead I got a door-to-door ride home from another technician, Tyler. About 90 minutes later the work was done. I am super-satisfied. Great job, Midas! read more

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The manager, Mike, answered the phone when I called. I was just looking to get an oil change. When I went into the business the guy seemed fine for the most part. I asked how long he thought it would be. He said he'd take care of me which didn't answer my question. I asked again and he said they have a couple cars ahead. There were two people in the waiting room and one left shorty after I spoke with Mike. There were also three people in the manager's office including Mike. I waited 35 minutes before they even brought the car in. The service was so so. They were slow on business. It annoyed me that Mike danced around the question. However, something I appreciated was not being sold a bill of goods. The two items he mentioned were legitimate and I was aware of them from previous mechanics. read more

Took two vehicles in for oil changes. The good news is that they were able to take care of both vehicles while I waited. The bad news is that something went wrong with the oil change on my Audi Q5 and much of the oil ended up on my garage floor, in the parking lot where my wife works, and all over the engine compartment. I brought the car back the next day, since it had "Minimum" showing on the diagnostic screen. I had to take a 1/2 day off of work, not happy about that. The store cleaned the engine compartment up, but I spent about an hour scrubbing my garage floor. I was only able to clean about 90% of the stain up, oil was already absorbed into the concrete. The store Manager was not in, but customer service guy said he would call me the next day...of course he never did. I really expect some type of accomodation for the mess and inconvenience...like a free oil change the next time? This is my only bad experience at this location in 7-8 years, so I will come here again and hopefully they'll be more careful in the future. read more

I have been a customer of this business since my car was out of warranty, approximately 2009. It's old, but fixing it is cheaper than buying a new car. Over the last few years, I have averaged about $1500/year at this shop. I didn't know the business had been sold. When I called, the new manager would not give me an estimate over the phone. Mike, the manager who is no longer there, always did. The new manager told me I could bring it in, and they would charge $79 to give me an estimate. I took my business elsewhere. The new shop has earned my business. Midas lost it. I suggest the owners reconsider how they deal with long-time customers before you lose more of us. read more

Paul and the guys there are very attentive and kind to my needs .I don't like shops working in my car but this is the only shop I have let do it and they do wonderful job. read more

I called days before for an appointment. I was asked if I'd be waiting or dropping off. I stated waiting and was told it would be an hour for the oil change. Came on time today and was told it will be a few hours and I needed to drop it off. Poor communication to say the least. I won't be coming back. read more

I've used this location for many years and have referred friends, but it was sold last year to an independent owner and I can see a difference in the way customers are treated. I'll never come back here again. I took my car here to have the rear brakes replaced. They were under warranty, but Andreas (the manager) said he looked through my paperwork and found the invoice for my service done in 2017 but said the Naperville office failed to put the warranty number down so he couldn't honor the brake pad warranty. I asked him if he could check a Midas database for the info he needed and he said his computers don't link that way. (I call BS) He also wanted to charge me $45 in labor to replace the bulb in my rear tail-light. I've watched it done before and it takes all of 2 minutes to do that task. So, no thanks. He gave me a $30 discount on the service, acting like he was doing me a big favor when really I think he was hoping to pocket the difference. When I got home that evening, I collected all my paperwork I leave in the glovebox regarding warrantied service and found the warranty number with no problem. Went back to demand my money back for the pads and Andreas offered me $30. Again, no. I know how much the part costs, you owe me $X plus tax. He finally refunded my money but looked like a little boy caught in a lie the entire time. The mechanics here do a good job, but be prepared to get ripped off by Andreas. It's such a shame that a place I trusted tried to rip me off. Take your car to the Naperville location instead. They're honest over there. read more

They really took good care of me. This is one place you can trust to take care of your car and you. Not only that, but my brake pads have a lifetime warranty. I will never go anywhere else. read more

Chose this Midas because of the reviews and they did a great job and were super personable and professional. Reasonable. Came back again for a different car and they went above and beyond with a high level of customer service. read more

Had an awesome experience with Andreas as well as his team. Honest place that does great work-- and won't try to sell you stuff you don't need! Thanks Andreas! read more

I have taken a handful of different family vehicles here. The service is always quick, consistent and explained well to the customer. No pressure to make additional repairs that most other repair shops are known for. They do note them, and generate a quote for you to consider - which is great. Mike, Oscar and the whole crew are very respectful and do a great job here. Compared to the Firestone near Costco... This place is a no brainier. read more

Midas - Auto Repair Near Me - St. Charles, Illinois

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We have been bringing our cars to this location for years. they always do a great job explaning what is necessary at the time, and perhaps what can wait for a bit. They are also very good about turning the car around in a short amount of time. Usually they are finished the same day. read more

I was in St. Charles for the weekend to see my father in the hospital and late Saturday morning my car had a spring break and take out my tire as well. I called around and was lucky to find Mike at Midas. He helped me find a towing company, took great care of my car and even had his guys stay over a bit to get my car done before they closed. Had he not, I would have had to miss another day of work to get the car repaired, extending an already stressful weekend. The guys at Midas gave me great service, weren't out to repair stuff that wasn't necessary, and were pleasant to work with. I couldn't ask for more from an auto repair shop. If you live in the area, you should head to this shop for your car repair needs. read more

Andreas and crew at Midas St Charles, IL are trustworthy, provide friendly customer service, and do great work at a fair price!

We have been taking our vehicles to St. Charles Midas for about 18 months, and the staff there is AMAZING!!! Mike and Brandon and the shop techs have taken such good care of our 4 vehicles and such good care of us as customers that I cannot imagine taking our cars anywhere else. They are the best! read more

Second time I have been here. I know a lot about cars and so I generally know when someone is trying to pull a fast one. Having said that these guys are great. Honest about what they can and cannot be done. I recently was quoted $1800 by another shop to replace a Y pipe that didn't need to be replaced. I went to Midas to get a second opinion on my way home. They showed me where the noise was coming from and all they needed was to make 2 cuts and weld a small piece of pipe in - something the other shop strangely said couldn't be done. Less than $150 out the door. He also showed me where the next section of pipe was going to fail and when that happens they could easily fix that section too without replacing the entire pipe that only Nissan sells for $1300. I own 5 cars and will start using these guys more often. read more

My husband and I have been coming to this location for a couple years. I love that they NEVER pressure me into getting any work done in my car. They are so honest and tell me what really needs to get fixed and what can wait. I never feel like they are trying to just take my money. They explain everything in great detail and try to give you the best deals. They are simply the best and highly recommend this location! read more

Kevin, the Manager, was very helpful with my Chevy Malibu and my engine issue. I appreciate his help more than he knows! Go see them for your car needs! read more

I scheduled my appointment earlier in the week for Saturday first thing in the morning. I had a list of stuff I wanted them to go through, and 2 very simple easy things I wanted to get done. They said they could do it. They didn't get my car out untill 40 minutes before they closed, and had got NOTHING done on my car. In fact, the front bumper mount was snapped off from them. the dude, slammed my bumper back into place right in front of me without even looking into it. I also had a light dangling from my car. I called earlier in the week and they said they could get a simple pipe job done on my exhaust but their excuse was that they didn't have the right hooks. You don't NEED hooks to get the job done. The fact that they didn't even do a simple oil change, or change the light either? This is nothing but laziness. I would NOT recommend coming here to get your car looked at unless you are very specific with what you want done. Had my car in for nearly 7 hours. Nothing done, except to my bumper which is now not fully attached. Thanks Midas! :) read more

Just recently went in to get an oil change and was recommended that I also change my air cabin filter, engine filter and get my tires rotated. Which ended up costing $287. I did some quick research and saw that the filters cost $10-$15 at any auto supply store but they were charging $90 for each filter. I received $10 off (like that did anything) the oil change in sympathy. i was recommended to go see them because of their service and prices. I know they are under new ownership and I can see that they just want more money over giving a quality product. I will not return to this location. read more

My family and I have been going to this location for almost a decade due to their honest, quality work and reasonable prices. They would never try and upsell for things that didn't need to be replaced. Every since they switched ownership, this place had declined tremendously. I used to get my oil changed for $50 (full synthetic) and now they want me to pay $70 and said they cannot honor the price I was getting before. They also try and upsell anything they can to make some extra money. I am no mechanic but I sure am not a naive idiot. The quality of work is terrible now. I purchased 4 tires through them (why I don't know) and they damaged my tire pressure sensors and did not replace/fix them. They tried to charge me to replace them. They also forgot to put the valve caps back on. Even though that's a minor error, it's still an error. Who knows what other errors they make that aren't visible. Also, when I got my oil changed they spilled oil all over my engine bay and did not clean it up. Needless to say they have lost my and my families business. Please take into consideration the previous positive reviews were BEFORE ownership changes. I see I am not the only customer who has had a negative experience with the new owner. Highly recommend and different auto shop. read more

I am a senior citizen and a widow who knows virtually nothing about car mechanics. I have had Mike and his team service my 11 year old car and they really are excellent. I trust them 100%. read more

As always, the guys at Midas are accommodating, professional, efficient and always look out for the best interest of their customer. I have been coming to the St. Charles location for years now and won't go anywhere else. They have helped me with basic oil changes to installing all new brakes and tires. They are awesome! read more

The Midas employees did excellent work and at a fair price. Oscar and David M. were professional and David went above and beyond to make sure the work was done correctly. Thank you, St. Charles Midas! read more

Happy every time I have my car serviced. (Every 3 months) very professional workers and they don't ever make me feel like I have to make a repair that is not needed. Very female friendly. Never had problems with any repairs. Always satisfied. Check them out. ;) read more

This place is as honest as it gets. I've been taking all my cars here for years, and the manager Mike is extremely honest and trustworthy. Last time I was in my check engine light was on, and my car was hesitating. He said he needed to flush the fuel injection, but that the check engine light was on because of a part that failed that you only need to pass emission testing. Since I don't need to do emission testing, he said it wasn't necessary and wasn't affecting my performance at all. I really appreciate an honest mechanic, and I will continue to bring my cars here for that reason alone. These guys have earned my business and my loyalty by being trustworthy. And they do really good work - haven't had a problem yet! read more

Brandon genuinely cares about his customers and their cars! His knowledge on our cars is extensive, which makes us feel safe and secure. Every time we've brought our cars to him, he gives us a thorough understanding of what we need to do and is always helping in the best possible way. And he's always doing it with a smile! I will never let anyone else look at my car. Thank you Brandon! read more

after dealing with several other mechanics and auto care centers in St. Charles and Geneva, I was fed up with terrible service and underwhelming mechanics I was so fortunate to discover Midas of St. Charles. This team is some of the best I have ever had take care of my cars and SUVs. I am so very glad that I found David, Mike and his exceptional business. I will never take my vehicles to anyone else!! Go here for your mechanical work--you will not be disappointed. read more

After getting screwed over at the Sycamore Midas, I thought of giving the St. Charles Midas a shot after seeing so many good reviews. (See my Yelp review on Midas Sycamore) Took my caravan in on Saturday morning to have the noisy struts looked at since Midas in Sycamore are a bunch of dumbasses. Got there at 7am, right when they opened and talked to David the manager about the situation. He said they would look at it and after about 6 hours of trying to find the problem, he replaced the quickstrut. Noise was gone,and he didn't charge a dime as the strut was still under warranty. David kept me updated throughout the day as to what was going on. Anybody looking for an honest mechanic, stay away from Sycamore Midas, and take a drive out to the Midas in St. Charles. read more

Its a shame to see this place get a negative review. We are three-car family. Chris, Mike and the guys here are so friendly and courteous that I've gotten to know them on a first name basis. Beyond simple maintenance, they have done a lot of extensive repairs for me such as replacing an alternator, starter, wiper motors, etc. They've also troubleshot a nagging electrical problem that even my dealer couldn't resolve. Good guys, always willing to go the extra mile for you and take a lot of pride in their work. They are honest as well, telling me when I should take my vehicle elsewhere to save some money or because of some expertise they don't have in-house (transmission repair in one instance). I'd trust these guys with my wallet and thats saying a lot. Service isn't dead, as these guys are proof. Give them your business and you won't be disappointed. read more

My front & rear brakes needed replacing. Great job and even better price. Quick service as well! Will definitely be back.

I went to Midas when I needed an oil change. They did a great job of getting me in and out and the price was great. I spoke with Brandon and he let me know that my brake pads were low and would need to be changed in the near future and gave me a fair quote. A few days later it sounded like the pads were starting to rub so I went back in. I spoke with Brandon again and he let me know it would take about a half day and would let me know what the rubbing was. I feared it was the calipers which would have cost me a lot more money. He called me with great news that it was just the wheel bearings. They are very honest people that do great work. They have definitely earned my business!!! read more

Absolutely amazing mechanics they have. Extremely polite and welcoming. Always take my car to them :)

I spoke with Brandon several times regarding an issue with my car. Not only was he very helpful and courteous, he also went above and beyond to explain things to me. He even gave me honest feedback on a part that another mechanic told me needed to be replaced but didn't. I will be coming here from now on for all of my service needs. read more

These guys know what they are doing. Very informative, no extra selling. Very honest personnel. They provide a plan if cost is too expensive. They show a genuineness in caring about the customer. We take our family's cars to this location. David, Mike are great! The technicians are wonderful if ever you need a detailed explanation - they happily provide. Goooooooooood Midas!!!!!! read more