I went to just get one of my tires filled up and Cody was nice to fill all my tires up to hit the…read more35 mark. The other three were at 33. Cody was helpful and got my Jeep in and out quickly. I've had two of my tires replaced here and they always are helpful.

Tim is the store manager and I have to say he made my experience way better than I would have…read moreimagined. As a multiple car owner and a stunt driver for film and television, I am very pleased and surprised with how he handles business. It's refreshing to see great customer service. Once again thank you, I will be back to service another vehicle.

All repairs in the past have been done well and the guy at the counter went out of his way to keep…read morethe cost reasonable.

Been coming here for almost ten years with a variety of beaters and newer cars. Matt and Adam have…read moreconsistently been upfront about what is necessary and what I can get away without having to fix for a while longer. They have offered fair prices for everything and have never tried to upsell me like other places do. I have been able to ask them questions on all my vehicles and they will give straight forward answers in ways that are easy to understand for non mechanics.

My family and I had our boats' trailer tires replaced. 1 month later we had a week long trip in…read moreMichigan planned and we were taking our boat. The morning of our trip, one of the trailer tires was flat. My husband called Belle Tire immediately after spotting the flat and spoke to Bradley. Bradley was so kind enough to squeeze us in to replace the tire within the hour. We knew they were busy and we were extremely grateful with how flexible and nice everyone was. Overall great experience with Belle Tire. We've had a few car tires changed there and they are always great with us! Highly recommend this place if you're looking for a place where you're not just a customer looking for new tires!

Thank you to Belle Tire for the wonderful and immediate service!…read moreWe stopped in to fill up our tire with air, and a gentleman came out right away and noticed there was a gash in it. They promptly replaced our tires, and the whole team was so helpful. A special thanks to Joe at the front desk for keeping us informed throughout the process. Great service all around!

Honestly cannot say enough good things about this shop. Very clean, and well organized…read more Ask for Joe when coming in, he is the man.

Just leaving store after waiting for 30 minutes to be waited on. Will go next door to Belle tire…read moreand give them my buisness.

I'm late in acknowledging the great service I got from the folks at Fox River Tire over the…read moreholidays. I want to add to positive reviews and all those who are lookin for tires and service know what a great help they were to me. I'm sure when I went there looking for a spare doughnut tire for my 2007 Honda Odyssey with 180,000 miles they could tell that I had just got a set of new tires and wheels and it wasn't from them. We had gone to Discount Tire as their prices were a bit lower and family members had gone there. Very busy place but new tires and wheels were installed that replaced my run-flats that came with vehicle. We had gotten a price from them about getting a doughnut rim and tire (did not have one because we had run flats) which was around $350. When we picked up van that day they were very busy again and after waiting 10 min asked to get us key so we could go. On getting to vehicle we noticed that black lugs had been used on new nickel wheels. We called when we got home and was told that that is what they used and would be replaced the next morning if we didn't like how they looked!! Job would take 20 min. No appt needed. Next day my husband got there early. Only a few cars being worked on. After over an hour of waiting and watching customer after customer come in for tires and our van still waiting to be taken in my husband complained about wait. He was told that these were emergencies and they would eventually get to us. He asked to get correct lugs to do change himself and was told he would need to purchase new set and get refunded when we returned black ones. We had just spent over $1000 the day before! We swapped out lugs and took others back for refund. We then had to find a wheel for spare which was $$. Almost as much as one tire and wheel. Honda and a couple other tire places said try junk yards. We found one for $50 in very rough shape which should have been a red flag as these tires are stored in an inside compartment but we were PO at prior tire store and wanted to save a few bucks. I had called and spoke with Kevin at Fox Valley Tire who offered to get tire and put it on our rusty wheel. After my husband then the folks at the shop ground off rust a tire was ordered based on wheel size. When it came and was put on the wheel it did not hold air and leaked. Possibly due to all rust. They tried to seal it to tire and that worked. We took it home and when my husband tried to install it it was way too large and could not begin to fit. We had been given the wrong size wheel by the junk yard!! Once again trying to save a buck. We now had a specially ordered tire that did not fit. We sheepishly called Kevin back and explained that it was totally our fault that wrong tire had been ordered and installed. Without a hint of an "I told you so" he said he would see what he could do to get tire exchanged which he was able to do. We ended up paying what we would have from the start but learned several valuable lessons. One is sometimes the big chain stores may have better prices but your on your own once they get your $. Another is that sometimes you should do research and give local, well established business a first look and maybe pay a bit more for great customer service. I know I will and then to acknowledge that experience where others can benefit themselves and they in turn can support our local businesses. Thank you Kevin and crew... In passing I would like to mention an article that appeared in Herald before Xmas about a local man who was driving down Randall Rd with his children when one of them noticed what looked like paper $$ blowing on side of road. The man stopped. He found more $ and a wallet with ID. When the owner was contacted he was of course happy especially when he learned that that of the $500 that had been in only $20 was lost. That man was Kevin Rather that post a detailed review for Discount Tire I will try and reference this review. Thank you again Kevin and Co.

Force you to come in for inspection for a quote if any kind, prefer to act like a dealership and…read moretry and upsell you in person I guess. Not to mention when they did finally quote they were more than double the other local shops around for brakes. Would not recommend, better going to the dealer at that point.

Costco is amazing. Good food court, inexpensive. Service is great, returns are easy. Gas is low…read morepriced too.

Really not busy on a Tuesday night so good time to shop. I always buy paper goods, gluten free…read morepizza and Alerflo here for the consistently good prices on those items and look for what's on sale. I like the option of self checkout or with an associate. Parking lot at this location is laid out very weird. Gas was only $2.69 so filled up the tank too.

This week my brakes developed an intermittent scraping noise. Called Mavis on Tuesday and they were…read moreable to fit me in on Wednesday morning! Good discussion with manager John who was knowledgeable and upbeat. Waited only 45 min while they checked everything. I also knew I needed a rear wheel bearing, so I had that assessed as well. They quickly determined after a test drive and check while up on the lift that the noise was sticking rear caliper brakes but that my front/rear pads and rotors were good. Definitely needed to change out the rear wheel bearing, but that would be less expensive because they would already be working on the rear brakes. They asked about wipers, which I also needed, and they checked both cabin and engine air filters. Work was done by that afternoon, and was happy to learn that air filters did not need changing. My dad picked me up in his Tesla and he was surprised to learn they had Tesla wiper blades in stock which he needed changing. Much better price than dealer blades/labor. So, no upsells or unnecessary work was advised. I am happy to have another trustworthy garage for wheels/brakes/& misc. upkeep.

The first time I came to the St. Charles location for a tire swap and alignment, things went well…read more Second time I came here was a little less pleasant. Walking through the door, I was met by someone we will call "Grumpy Mustache Guy" (or GMG for short) at the front desk. I brought in a set of new tires to install on my car. GMG quoted me $200.00 for mounting and balancing four tires. $200.00 for a TIRE SWAP?!? What has the world come to? I asked GMG if the technician can road-force balance my new tires. GMG looked confused and asked, "can we what??" At that point I knew mistakes were made. Sorry Mavis Tire, you had your chance.

My van had a flat tire. They weren't able to fix it so we had them replace all 4 tires, after they…read moregave us a good deal on it. We brought the car almost at 7 pm and it was ready the following day at 1:30 pm. Thank you!

This place is terrible. Don't go there. If I could give them zero stars I would. Went for tire…read moreservice, they charged me for parts they didn't use, then made the partial refund they promised almost impossible to collect. Very sketchy operation. They've really gone downhill. I've been going there for several years, but never again.

I was nervous in going in because there were so many low reviews on yelp…read more Gary took care of my tire. Included the rotation. And his tech explained thoroughly why I require a new tire. Peace of mind. For a fair price.

WARNING: IF YOU ARE A PERSON OF COLOR, CONSIDER USING A DIFFERENT LOCATION…read more I realize this country has tremendous racial tension, but one place I never expected to see this expressed so vehemently was with Firestone where I was rudely denied service for false reasons. I have utilized this location 3-4 times since moving to St. Charles, but my working relationship with Firestone goes back over a decade, dating back to my days of working for Enterprise and servicing our fleet through Firestones all over the country. Needless to say I am very familiar with automotive safety. I set an appointment earlier in the week to have my winter tires removed and my Continental Contisportcontact SP ZR rated (Summer tires) mounted. The summer tires are nearly brand new and have less than 1,200 miles, as I barely drove my performance SUV before the seasons changed. Upon my timely arrival for my appointment, I parked my pick-up truck holding the tires in front of the garage and my wife parked my SUV in a parking spot. Gary Roberts looked at me, then walked out to the garage and briefly glimpsed at my pick-up that carried the tires from about 15 feet away for less than 30 seconds then walked back into the facility where I was coldly greeted with a "Can I help you?" Reading his unwelcoming energy, I cut to the chase and informed him I was here for my appointment where he coldly retorted "What for?" I needlessly explained the reason for my appointment that I know is documented in their system. Gary first said "the profile of those tires are too low and we don't have the machinery to do anything with them." I asked "how could that be when you all mounted, then unmounted these very tires, and even mounted the winter tires that are on there now?" Gary said I've never seen either of those vehicles before and I've worked here for 6-7 years now. Why does that even matter, as I'm sure Firestone is not paying him to work 24-7 on every vehicle? Then he said well "the tread depth is too low and we have a policy in place, so I can't do it." I told him to keep his policy, and I'll keep my money. Keep in mind he only saw my tires for less than 30 seconds from 15 feet away, so how could he make this distinction without a tread depth gauge? If he is able to eyeball tread depth from 15 feet away, he should definitely own his own tire shop vs. working for Firestone. I realized Gary was just looking for reasons to not do business with me at all. On something as important as tires, I didn't want him to even touch my vehicle at this point. Was it because I'm a young black man? The world may never know, but I've never faced such rude customer service in my life. He could have at least taken a tread depth gauge and tried to prove his assumption, but his very matter of fact/ case closed demeanor and need to be right demonstrated his lack of desire to accommodate my appointment, which proves to me it had nothing to do with Firestone's policy. In fact to prove a point, I called the Firestone in Batavia, to inquire what the necessary tread depth requirements were for mounting tires and the gentleman said 4/32nds would be just fine. At a minimum each of my tires were above 5/32nds+. I was able to have my summer tires put on without any issue and I was treated warmly at the Batavia location. This proved to me that the problem is Gary Roberts and until he receives some sort of Diversity, Equity, & Inclusion as well as customer service training or perhaps relieved of his position, I would recommend any person of color AVOID the East Main Street St. Charles location at all cost. Do NOT spend your money where you are not appreciated. Below are the tread depths of the tires also a picture of them mounted by the great team at Firestone Batavia at 351 S. Randall Rd. Lying about why and denying service for no reason will not be tolerated in 2025. I could not in good faith spend another dime at this location.

Fantastic customer service!…read more I had a dead battery and couldn't get my car in to Reber and Foley. They drove the tow truck out to me and jump started my car. Then, they drove behind me to the service center to ensure I got there ok. (Oh, and they only charged me for the jump start.) The price to replace my battery was reasonable, and the service was quick! They are friendly, honest, and well-priced! I will absolutely be using them again!

Very thorough and honest staff. Attempt to clarify and explain things well. Trust them like family…read more Glad they are close by for my maintenance needs. Mike Anderer Geneva