I went to just get one of my tires filled up and Cody was nice to fill all my tires up to hit the…read more35 mark. The other three were at 33. Cody was helpful and got my Jeep in and out quickly. I've had two of my tires replaced here and they always are helpful.

Tim is the store manager and I have to say he made my experience way better than I would have…read moreimagined. As a multiple car owner and a stunt driver for film and television, I am very pleased and surprised with how he handles business. It's refreshing to see great customer service. Once again thank you, I will be back to service another vehicle.

I've had a rusty old 2000 Honda Civic for the last 7 years that Geneva Tire and Auto has kept…read moretruckin' along. They always do good work, keep me well informed on exactly what's wrong, what the best and most cost efficient way to fix it will be, and get the job done on time. They'll tell you when someone else could do the job better or cheaper, and talk you through any DIY repairs you might be thinking about. Fair, kind, and efficient! What else do you need!? A dog. You need a friendly shop dog. And they have that too.

Honest and straightforward, they let you know upfront they can't compete with big box prices on…read moretires but we prefer to spend a few extra on tires to support small family business rather than corporations. Prices on oil changes, brakes, other car maintenance/repairs are competitive. Dog friendly store, so bring your dog! One of the owners even does nail trims for $10! Our dog wouldn't let anyone trim her nails until we came here. Leave your car and stroll historic downtown Geneva or, on a crummy day, you can hang out, work on a puzzle, have a cup of coffee, play with one of their Goldens (if you don't like dogs, they keep them crated). Interesting antiques for sale, too!

Been coming here for almost ten years with a variety of beaters and newer cars. Matt and Adam have…read moreconsistently been upfront about what is necessary and what I can get away without having to fix for a while longer. They have offered fair prices for everything and have never tried to upsell me like other places do. I have been able to ask them questions on all my vehicles and they will give straight forward answers in ways that are easy to understand for non mechanics.

All repairs in the past have been done well and the guy at the counter went out of his way to keep…read morethe cost reasonable.

My family and I had our boats' trailer tires replaced. 1 month later we had a week long trip in…read moreMichigan planned and we were taking our boat. The morning of our trip, one of the trailer tires was flat. My husband called Belle Tire immediately after spotting the flat and spoke to Bradley. Bradley was so kind enough to squeeze us in to replace the tire within the hour. We knew they were busy and we were extremely grateful with how flexible and nice everyone was. Overall great experience with Belle Tire. We've had a few car tires changed there and they are always great with us! Highly recommend this place if you're looking for a place where you're not just a customer looking for new tires!

Thank you to Belle Tire for the wonderful and immediate service!…read moreWe stopped in to fill up our tire with air, and a gentleman came out right away and noticed there was a gash in it. They promptly replaced our tires, and the whole team was so helpful. A special thanks to Joe at the front desk for keeping us informed throughout the process. Great service all around!

Honestly cannot say enough good things about this shop. Very clean, and well organized…read more Ask for Joe when coming in, he is the man.

Just leaving store after waiting for 30 minutes to be waited on. Will go next door to Belle tire…read moreand give them my buisness.

Force you to come in for inspection for a quote if any kind, prefer to act like a dealership and…read moretry and upsell you in person I guess. Not to mention when they did finally quote they were more than double the other local shops around for brakes. Would not recommend, better going to the dealer at that point.

Brought a Ford F150 Raptor to have a tire rotation done & an oil change. Lug nuts were over…read moretorqued when they removed them, one was missing and a couple were cracked after they were finished servicing my vehicle. Talked to Tony the manager and also brought the vehicle back for them to look at and they would not do anything for me. They denied that it happened while it was there for service. They claimed that somebody was trying to steal my wheels. Brought it to another shop to have the lug nuts taken off and replaced they said it's 100% that Fox River Tire ruined them when they did the rotation on my wheels by over torquing the lug nuts when they took them off, will never go back there for service. terrible customer service.

Rude workers. The…read morethree frontline managers in red seem to be overwhelmed and unhelpful. Cashiers are very rude and seem to be uninterested in working. There were a few notable employees that were helpful, the gentleman who helped me place a hold an item for later pickup, the electronics guy, the guys that assisted with loading my truck and an older gentlemen that seem to be stocking. I wish this was NOT my nearest Costco as we spend a lot of money with Costco. This particular location needs some cleaning, structure, organization and management should probably be trained better or replaced. Save yourself the headache and drive a little further for a more pleasant customer service experience.

So far so good, format is about the same as other Costco in the city and northside. Restrooms were…read moreclean. Quick checkout line in the self-service, so it was less stressful. We came at 5pm on a Saturday so that was surprising.

I had a good experience at the Geneva location. They disposed of my spare tire very easily and for…read morefree. All I had to do was drop the tire off at the front office.

Went in for an Uber inspection at the Dekalb location on Wednesday and was told I needed new tires…read more Was not charged for the failed inspection. Got new tires and went back for an inspection at the Geneva location since my tire shop is out here and was failed for windshield wipers. Was told I would not pass unless I paid an extra $25-35 for wipers. Was charged $26 for the failed inspection here. This is a money-grab. Here's the streaks:

This place is terrible. Don't go there. If I could give them zero stars I would. Went for tire…read moreservice, they charged me for parts they didn't use, then made the partial refund they promised almost impossible to collect. Very sketchy operation. They've really gone downhill. I've been going there for several years, but never again.

My van had a flat tire. They weren't able to fix it so we had them replace all 4 tires, after they…read moregave us a good deal on it. We brought the car almost at 7 pm and it was ready the following day at 1:30 pm. Thank you!

I was nervous in going in because there were so many low reviews on yelp…read more Gary took care of my tire. Included the rotation. And his tech explained thoroughly why I require a new tire. Peace of mind. For a fair price.

WARNING: IF YOU ARE A PERSON OF COLOR, CONSIDER USING A DIFFERENT LOCATION…read more I realize this country has tremendous racial tension, but one place I never expected to see this expressed so vehemently was with Firestone where I was rudely denied service for false reasons. I have utilized this location 3-4 times since moving to St. Charles, but my working relationship with Firestone goes back over a decade, dating back to my days of working for Enterprise and servicing our fleet through Firestones all over the country. Needless to say I am very familiar with automotive safety. I set an appointment earlier in the week to have my winter tires removed and my Continental Contisportcontact SP ZR rated (Summer tires) mounted. The summer tires are nearly brand new and have less than 1,200 miles, as I barely drove my performance SUV before the seasons changed. Upon my timely arrival for my appointment, I parked my pick-up truck holding the tires in front of the garage and my wife parked my SUV in a parking spot. Gary Roberts looked at me, then walked out to the garage and briefly glimpsed at my pick-up that carried the tires from about 15 feet away for less than 30 seconds then walked back into the facility where I was coldly greeted with a "Can I help you?" Reading his unwelcoming energy, I cut to the chase and informed him I was here for my appointment where he coldly retorted "What for?" I needlessly explained the reason for my appointment that I know is documented in their system. Gary first said "the profile of those tires are too low and we don't have the machinery to do anything with them." I asked "how could that be when you all mounted, then unmounted these very tires, and even mounted the winter tires that are on there now?" Gary said I've never seen either of those vehicles before and I've worked here for 6-7 years now. Why does that even matter, as I'm sure Firestone is not paying him to work 24-7 on every vehicle? Then he said well "the tread depth is too low and we have a policy in place, so I can't do it." I told him to keep his policy, and I'll keep my money. Keep in mind he only saw my tires for less than 30 seconds from 15 feet away, so how could he make this distinction without a tread depth gauge? If he is able to eyeball tread depth from 15 feet away, he should definitely own his own tire shop vs. working for Firestone. I realized Gary was just looking for reasons to not do business with me at all. On something as important as tires, I didn't want him to even touch my vehicle at this point. Was it because I'm a young black man? The world may never know, but I've never faced such rude customer service in my life. He could have at least taken a tread depth gauge and tried to prove his assumption, but his very matter of fact/ case closed demeanor and need to be right demonstrated his lack of desire to accommodate my appointment, which proves to me it had nothing to do with Firestone's policy. In fact to prove a point, I called the Firestone in Batavia, to inquire what the necessary tread depth requirements were for mounting tires and the gentleman said 4/32nds would be just fine. At a minimum each of my tires were above 5/32nds+. I was able to have my summer tires put on without any issue and I was treated warmly at the Batavia location. This proved to me that the problem is Gary Roberts and until he receives some sort of Diversity, Equity, & Inclusion as well as customer service training or perhaps relieved of his position, I would recommend any person of color AVOID the East Main Street St. Charles location at all cost. Do NOT spend your money where you are not appreciated. Below are the tread depths of the tires also a picture of them mounted by the great team at Firestone Batavia at 351 S. Randall Rd. Lying about why and denying service for no reason will not be tolerated in 2025. I could not in good faith spend another dime at this location.