The entire team is fantastic!! No delays service was performed perfect!!! Highly recommended.read more

I thought having the Midas name behind this facility would be something you can trust. I spent over…read more5,000 dollars in repairs for my car only to have the car break down on the side of the road the very next day. After calling the shop and telling them what happened they stated they will send someone to pick up my car. My car set on the side of the road in the same spot for over 14 hours and I have not heard from anyone at this shop. I had to have my car towed to another shop for repairs. This Midas shop don't stand behind their work they claim they fixed the problem with your car and then you are out of pocket with your hard earned money and have to take it somewhere else to be fix.

Quality, informative, and good communication PPI. I've had several lately, truck shopping across…read morethe US.

Once again, I had the opportunity to place my trust in Bockman's to solve a problem…read more They came through like champs, and my problem is solved. As always, they provided transportation with an amazing young lady named Sam. I never doubt that the work is always performed with honesty and great expertise. In the world of automotive repair, you can't always trust that the work was performed properly nor honestly. My experiences with Bockman's have proven that they never provide less than a 100% of quality service and trust. I definitely value them.

I picked up a nail in my tire, made it to their shop, and they had me back on the road in less than…read more20 minutes! Thanks guys!

Wear gloves or wash your hands when you get into someone's vehicle! Tire dirt all over the steering…read morewheel, dashboard, buttons, and handles. So unprofessional!

Great service, staff was very personable, competitively priced. I believe it was Anthony that help…read moreme, couldn't have asked for a better experience in a quick oil change.

When I came in I was greeted with a bottle of water. Take 5 was probably one of the fastest…read moreexperiences I've had getting an oil change. They topped off all fluids and didn't several checks to make sure my car was safe for the road. If your on the road and in a rush I recommend you come here for good, fast, and quality service. Special thanks to both Lydia and Edgar.

I have been using Jiffy Lube for several years now. Recently I moved to Genoa and needed an oil…read morechange. Jiffy Lube Sycamore was my obvious choice, seeing as how I've always had good experiences with the company. The staff and operation at the particular Jiffy Lube is simply spectacular. Friendly and knowledgeable with all the charm and care that I would imagine a corner garage back in the 1950's would have. Everyone working as a team, making sure all I's are dotted and T's are crossed. In particular I'd like to recognize Barb and Darien as exceptional team players and brand ambassadors. I took my Audi back in today for a small issue I had since my initial oil change two weeks ago. These two great people remembered me and got the problem handled and quickly. They also graciously topped off my wiper fluid. It was my absolute pleasure to go this Jiffy Lube and receive such an incredible level of service.

Tried to charge me for a 39 second check to see why my engine lite was on; my new truck is under…read morewarranty ; when I said I will not be back ; the manager came out & said I will give you the code: ever other oil change place I have been to do not ever ask for$30 to do this simple request that parts stores & other oil change places do for free; the cost of my oil change is $250 ; that in it self is a another reason to not nickel & dime a customer:

I've been there two times now to do oil change plus another service. they've made sure they've…read moreexplained what they were when I had transmission flushed and coolant system done. Knowledgeable and no up charging push. Adam, David, and James all nice and pleasant to work with. Highly recommend

The service was horrible the lady that took care of us all she was saying to us that she could not…read morerecommend no one to us she did not offer us a student discount The place is a mess papers all over not clean at all the quality of the work is real bad and extremely expensive compare to any other places but we needed to service the car For the value is not worth it Never coming here rude cashier

I'm a regular customer at Merlin. I used to get all my oil changes and car issues checked there…read more But every time I went, they'd hand me a huge list of repairs. For example, when my tail light was out, they charged me $35 just for installation--something I later learned to do myself in about two minutes. Then, I heard a sound from my tire, and they said it'd cost $600. When I hesitated, they warned me it was risky to drive, so I agreed. Later, I had an oil change--they charged me $80 for synthetic oil, which should last 6,000 miles. But at 2,500 miles, my engine oil light came on. I checked, and there was no oil. I had to get it redone elsewhere. Next, I had a catalytic converter issue. Merlin charged me $300 for installation after I bought the part myself. Later, I smelled smoke from my A/C vent. They told me it would go away after some miles, but it didn't. My engine light stayed on, and after about 7,000 miles, the car wouldn't accelerate. They said it was the catalytic converter again--$1,500. I had no choice, so I paid. They had already charged me $99 for the diagnostic. One week later, I heard another noise from the tire. I asked them to check, but they wanted another diagnostic fee. I reminded them I had just done one, but they insisted it was separate. I paid $99 again. Then they said it was the tire bearings--$600. I was suspicious, so I took my car elsewhere. Turns out it wasn't the bearings; it was brake pads. I've realized they exaggerate issues to charge more. I've wasted $3,000 in two years. If I'd gone to another mechanic first, I'd have avoided all this. I've seen other reviews saying the same. I don't recommend Merlin. If you have car issues, go somewhere else.

I wish I could give them a lower score then 1. They wasted one day not even working on my vehicle…read more Then the next they worked on it, they all left a half hour early without finishing any work. They don't care bout customers, they suck.

Needed new wiper blades- Damien was hugely helpful about finding the right ones for my car. He then…read morehelped me out in putting them on, where there was something weird about my j-hooks that kept it from attaching. He grabbed a different set of blades and made them work, and covered the cost of the second pair for me! Additionally, my dad knows the employees at this place to be similarly helpful and engaged with things like this. 100% recommend

Store claimed to not have online order in their system, and did not have the item in stock. They do…read morenot keep track of their stock or fulfill online orders on time. Bad customer service aiding in the process.