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    Pep Boys

    3.1 (52 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Photo of Jon B.
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    3 months ago

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    Pep Boys S.

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    9 months ago

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    4 months ago

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    Photo of R. J.
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    1 year ago

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    Pep Boys S.

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    1 year ago

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    Pep Boys S.

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    2 years ago

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    Pep Boys S.

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    3 years ago

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    8 years ago

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    5 years ago

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    Pep B.

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    6 years ago

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    5 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    11 years ago

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    5 years ago

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    10 years ago

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    Photo of G Q.
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    8 years ago

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    5 years ago

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    Pep B.

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    8 years ago

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    Pep B.

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    11 years ago

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    8 years ago

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    12 years ago

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    10 years ago

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    9 years ago

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    Pep B.

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    9 years ago

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    Pep B.

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    7 years ago

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    Pep B.

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    12 years ago

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    Photo of Jim P.
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    10 years ago

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    11 years ago

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    Pep B.

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    9 years ago

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    11 years ago

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    10 years ago

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    10 years ago

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    8 years ago

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    12 years ago

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    8 years ago

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    Photo of Kay C.
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    9 years ago

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    Page 1 of 2

    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    I cannot thank Ron and the crew at the Kirk Road Pep Boys enough.

    Mentioned in 6 reviews

    Read more highlights

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    PW Auto Clinic - Building

    PW Auto Clinic

    (12 reviews)

    While moving, my brake lights went out all at once. I called PW Auto Clinic in my new town and they…read morewere able to get me in same day. They confirmed that it really was just the bulbs that went out and no other electrical issues. However, they also found that my front brakes were in dire need of replacement. They handled that for me too, same day. I feel safe on the road again thanks to their kind attention! Thank you Nick, Noah, and PW Team!

    I feel bad writing this updated review because I have mixed feelings about PW Auto Clinic. (Know…read morethat many of the reviews here are for the previous business at this location - The Car Clinic). The steering wheel power telescoping feature on my 2013 Ford F150 failed. I took it to PW Auto Clinic and when I explained the problem in plain English what the problem was, the mechanic simply couldn't understand what I was talking about. I explained the problem repeatedly but he didn't understand what I was saying even though it was simply that the power steering wheel would not telescope. Even so, I got an estimate for $1,300. (Plus $150 for the diagnosis for a total of #1,450.00) I contacted the manager and he said to bring it back in so he could check it out himself. I had informed him that I found out that the mechanism can jam and sent him a link to a video that described how to fix the jam. He then sent me a video clip of him loosening a nut to free up the jam but it was clearly the wrong nut - the one for the tilt feature which works perfectly, not the telescoping feature. But he thought that the telescoping motor was burned out and needed to be replaced because it pulled a lot of amperage. But pulling high amperage can also mean that it's just jammed. I pointed that out to him but he never responded. By then, I had lost confidence in PG Auto Clinic So I took the truck to BSG Automotive in Yorkville. We went out to breakfast while they looked at the truck. I returned within an hour and my truck was in the parking lot already and the diagnosis was completed. In less than an hour, they did the following: They removed the telescoping motor and tested it. It was hot. So they put it in a freezer to cool it down but when they bench tested it, it heated up again and the bi-metallic circuit protector tripped so they knew the motor was, indeed, bad. But if PW Auto Clinic just replaced it would have burned out again because the root of the problem was that the mechanism was jammed. BSG then (all in less than one hour) removed the entire mechanism, freed it up so it's working perfectly again and re-installed it and the bad motor temporarily and ordered a new motor. The total parts and labor cost is $700 not including the $100 diagnosis fee. Bottom line: Diagnosis was $50 less than PW Auto Clinic and the repair cost $600 less. On top of that, PW Auto Clinic misdiagnosed the problem and, again, if they had just replaced the motor, it would have burned out again because the root cause was the jammed mechanism that I suggested was the root cause of the motor failure. BSG did a full and detailed diagnosis in less than one hour and fixed the root cause of the problem. When the manager sent me the video of him working the wrong nut, I texted him to let him know it was the wrong nut. He didn't reply at all. I didn't like that and it felt like he was giving me the proverbial finger. That's when I decided to take the truck somewhere else and I'm glad I did. BSG was incredibly fast and thorough, they found the root cause of the problem and they are charging much less for the job. I used to recommend the Car Clinic to everyone but I can't confidently do that now since it's PW Auto Clinic based on my experience with them. (Again, keep in mind that some of the Yelp reviews for PW Auto Clinic are for The Car Clinic previously at the same location.) On the other hand, everyone I talked to at PW Auto Clinic was very nice. Too bad the mechanic couldn't understand the problem. Too bad they misdiagnosed the problem and too bad they charged me 50% more for the a misdiagnosis and would have charged me $600 more to replace the motor which probably would have burned out again because they didn't find the jammed mechanism while BSG found it immediately and fixed it during the diagnosis. I'm saving $650.00 total by having BSG do the repair (correctly) rather than PW Auto Clinic. It's also too bad because PW Auto Clinic is right down the road from me and it would be great to have a competent auto repair place so close by. In fairness, PW Auto Clinic might do fine work for other types of repairs but they failed with this one and they were going to charge much more for the repair than BSG is charging me to fix the problem correctly. That price difference alone tells me to look elsewhere in the future.

    Pep Boys - autorepair - Updated May 2026

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