Long post ahead but worth the read: I discovered a leak in…read moremy trailer and didnt know exactly where it was coming from. I was pretty sure it was the refrigerator vent but I didn't know anything was wrong until it traveled to the floor and my floor was soggy when you stepped in front of the refrigerator. I was quoted locally that the repairs would cost around 15k to fix-parts and labor. My insurance wouldn't cover it, Lakota said they could do it if insurance wouldn't cover it, but all expenses would be out of pocket. I bought the trailer brand new in 2020 and had only used it 7 times-and two were this fall. I am a first time LQ owner and I was devastated at the lack of support I felt I was getting from everyone. I reached back out to Michael Shaffer at Dixie Horse and Mule in Newton, Alabama where I bought it. I explained as best I could what was going on and he told me if I could get it to him that he would make it right and fix it for me. My father and I drove 15 hours each way and let me tell you it was THE BEST decision ever! Michael and his guys not only found the issue(s) but had to gut the entire back end of my trailer and replace the floor, replace the boards on the side and in the refrigerator vent and use silicone to angle the inside so if water got in, it wouldn't go back to the plywood but instead roll back out the vent. There was a nut that came loose under the shower so every time it was turned on it was draining right on my floor, including winterizing, and the seal on the refrigerator vent on the roof was not done properly and so it was also leaking down the wall behind the refrigerator. So every time it rained when I used it or in summer and fall when it was out of the storage facility I keep in, water was leaking in the trailer. Scott, Will, and Jason worked for 3 days to get my trailer back to brand new AND then took the time to go over pretty much everything, inside and out for any other issues I didn't see or know about yet. They removed and resealed around vents that were wearing, around windows, fixed a spot coming loose on the awning, greased the slide out, replaced the propane detector as it had just expired, and even greased the hinges on the back stall doors so no more loud squeaking. When I came to check on the progress they stopped what they were doing and went over what happened and what was needed to fix it all. I was able to ask questions and get honest and genuine support without judging or anything. I learned SO much and even took notes on my phone. They winterized it, and even checked the air in my tires before sending me on my way home to Missouri. I will never buy another trailer from anywhere else and I highly recommend talking to Michael if you need repairs on your Lakota. He has worked with them for over 25 years and knows them inside and out, when things changed or got modified and on what year and model. I was HIGHLY IMPRESSED. You might say well 15 hours is a lot...well all I can say is it was MORE than worth it from the customer service I received, the care, hospitality, and especially in my final cost. I could probably turn it into my insurabxe company, but based on my final cost, it would be more expensive. I am now one happy horse trailer owner and a forever customer because of Michael and the people at Dixie. Even if you didn't buy from them, their service department is exceptional if you need anything.

Excellent company. Customer service was amazing. Anytime.I have any questions about the tractor I…read morepurchased.They're always willing to take the time and answer them. I would definitely buy from them again.

We needed a fan blade for our camper. Miranda found the fan and followed the guidelines she found…read moresaying that it was $50. The credit card machine didn't work so we had to pay cash. When part of the internet came up she put in the number on the box and the price was 89.95. The manager said to charge us what she quoted us. They took great care of us!! We highly recommend Bama!!

The entire staff is amazing and helpful. I cannot say enough about our salesman Scott Carter. He…read moreis patient, attentive, and makes the experience very pleasant. Eric, the owner is amazing and will work with the customers to ensure they are completely satisfied.

Really a great experience buying a car. Greg Bass, Steve Winiarski and the team were duper helpful,…read moreand stayed within our budget, instead of pushing us upwards, like many do. It was fast, fair, and not the usual dealership game. I appreciated that they showed us the car features, various extended warranties and allowed us to make informed decisions. Overall, a really great experience/.

I went in for a simple tire rotation. The staff weren't friendly at all or communicative about…read moreservices. I noticed after my tire rotation that my car drifted slightly to the right so I took it back in for them to check it out. Instead of communicating that they felt my car had no issues, they then performed a service on my car without my consent. when I question staff member Corey Blalock as why they put the tires back to how they were pre-service I was given different reasons. First he said it was because my tires were unevenly worn.( I have a 2025 nissan Sentra that had less than 5,000 miles at the time of service.) Then he stated it was because of the uneven roads of Dothan. When I questioned why they would put them back after I paid for the rotation, he stated they "fixed the problem/complaint I had"(leaving me to believe it was done out of spite because of my "complaint".)Then when I further pushed the issue about it, I was met with a condescending-attitude, with him stating that he could've charged me for a service I was unaware of and how they switched them back for "free" as if they were doing me a favor. He was not helpful at all and I could tell he did not care to fix the issue and I left without the issue being resolved.

I took my truck here and asked Cory(Owner) for a truck detail because my new born daughter will be…read moreriding in the truck. He told me it will be $260 and I agree thinking it's going to to be spectacular job. When I got my truck back it's half ass work with dog hair still on the car, spots never touched in multiple places. I highly do no recommend this place. I paid my $220 and never coming back. Seriously, save yourself a head ache and go some where else. I still have a face mask by the side of the seat that wasn't even touched. I wish I could give it no stars. What a waste of time and money. Corey did offer to give me a free car wash or a refund half refund. I declined. If money was a issue I would have done it myself. This was a waste of time.

The "DD" crew just blew me away on how incredible they did with my 2014 Caddy XTS... IT WAS A TRAIN…read moreWRECK when I took it in... Anthony and his fellow detailer attacked every 1/4 inch of my car... when I saw it, I hardly recognized it... trust me, it did not look this good since the day I bought it... The engine compartment even looked brand spanking new!!!! People this is the go to place for car detailing at the Show Room level... Cory, Anthony and Anthony's side kick, I wish Yelp had a 10 Star rating system, because you guys would get ALL TEN STARS...!

I have had three vehicles tinted here, and the workmanship on all of them has been outstanding. I…read morewill definitely bring my next vehicle to him. They offer top-of-the-line products and excellent service. Make your appointment today--it is well worth the investment. They have competitive pricing and a quick turnaround time.

Met the new manager Chris a few weeks ago, solid guy, knows how to help. I met three mechanics…read morethere, a father and his two sons. They're solid guys, I'd trust them with my vehicle. They are much better than they were before.

West Side Auto Care was amazing, and the service was unbeatable. My Equinox was making a racket…read moreunder the hood, and come to find out my AC compressor was going bad. I gave West Side Auto a call, and told them what was up. I dropped my car off this morning, and it was fixed and ready by this afternoon. I was so impressed!! I will definitely be using them in the future for any car issues.

I'll add my voice to all of the positive reviews of West Side Auto Care. I've had them work on two…read moredifferent vehicles, some was maintenance and some was repair. Their prices were fair, their quality of work was top-notch, and they had all of the work done on-time with no surprised. I'm extremely happy to have found a locally owned shop that I can take my vehicles to with confidence. There's an old saying-if you want something done right you have to do it yourself. That's not true with West Side Auto Care. If you want something done right, take it there and it will get done right.

I went to this shop due to being referred by another Buisness . It was spur of the moment also…read morearound lunch but they were very helpful and answered a lot of questions I had. Their racks were full and they were busy but I really appreciated them taking time to talk with me. It's a very time sensitive problem and after explaining things they were so nice and scheduled me to come the very next day. I'll be sure to post back in a few days when everything is completed. I have strong positive feelings of being treated fair and not getting ripped off . I'll finish my review when the work is completed. Fingers crossed!! Update... This shop is great!!! They have been so nice. My car is back on the road and their prices are very reasonable. I highly recommend this place . It's nice to know there are still good honest fair price shops like this one that still exist. I will definitely use them again !!!

Excellent! I had them rebuild a transmission for my 2002 Tahoe Z71 and have put 160,000 miles on…read moreit with no issues. Also, they rebuilt one for my 2008 Tahoe Z71. I have put 20,000 miles on it an is running great. Last week I brought him a transmission, he checked it out, corrected the problem, gave me plenty of advice, I went home and installed it and everything works great. This is a GREAT SHOP and I HIGHLY RECOMEND!