Their work and customer service are six stars! I wouldn't hesitate to come back or refer someone…read morehere in a heartbeat. Ivan, kim, and Kyle did everything to help me coordinate the repair of my husband's truck from Hawaii. They went above and beyond with regular updates and went above and beyond helping me get everything coordinated. I am so thankful I stumbled upon them. Amazing!!

Very helpful people there. My car's tailgate was stuck and they got it open in a heartbeat. I…read moredefinetely recommend it. Great service

I can see why they are always named Best in the Wiregrass, they do what they say and at a fair…read moreprice. The quality of work is amazing and the entire team seems to love what they do!

Tim and his crew are my hero's. I was hit on front bumper outside Birmingham, drove my Jeep over…read more200 miles back to Dothan. I first took it to Mike Smith's who not only let it sit on their lot for over a week, and didn't even bother to open the hood, was going to total it. Thankfully, Tim took the time to check it, and work with the insurance adjusters and fix my older Jeep, but is is better than it was before both inside and out. Tim Floyd is a good honest man.

Repaired my 2018 RAM after a Jihadist deer tried to destroy it. Did a great job, and the front…read moreoffice folks were friendly, courteous, etc. They are a small shop, so be prepared to wait longer than a large chain shop to get it scheduled in, so might be wise if you immediately contact them after any damage is done, so they can get you all set up. Highly recommend this shop. I do not trust any of the other body shops in the Troy locale. Highly recommend them.

From the owner: At Auto Collision Pros, we understand how frustrating it can be to have your car sidelined,…read moreespecially when caused by an accident. Our main goal is taking the stress out of that situation by offering you fast, expert service to help you get back on the road. Since late-model collision and paint repair is our specialty, we have all the tools and knowledge necessary to make sure your car comes back to you as good as new in no time at all.

Love these people. I went in with tears and came out so excited. They fixed my car so fast. I…read morehad taken my car to several places and was told it couldn't be fixed. Well guess what? When you go to the pro's - they know what they are doing!!! If you have auto damage and you live close to Enterprise - they are the best!!!!

Two stars representing two repaired doors in drivers side from a hit and run accident via…read moreintersection late June 2021. Excellent for the quality of the repairs but the duration of the repair ? Too long, the excuse is parts for Honda and Toyota coming in slowly, word on the street: bullshit. Honda and Toyota stocks have been doing fairly well in recent months. Customer service? A lot to be desired. "7-10 business days" as told when I turned in my car late August, so expected completion September 10-13, sadly but consistently weekly callings concerning my vehicle's status, "hopefully by the end of the week". Two and half weeks later I called and received a brief explanation of the status of my vehicle and it'll be ready at the end of September. Week three called/ week five in the shop, 38 business days my vehicle was completed. Received the only text from them that my car was ready after I paid for it and picked it up. Communication is key to ensure a smooth business transaction plus reliability to your word. I'm satisfied with the results but not happy with the duration, when surveying the damage of the vehicle: isn't it necessary to order parts for the vehicle posthaste to ensure repairs completed in a timely manner? Yes. If there will be a delay, let them know firsthand and keep the customer updated. This was my first and this is my last time at this business.

I don't usually post reviews like this, but I feel it's important for others to be aware. This shop…read morerecently became involved in a situation where they are working with local law enforcement to press false criminal charges over a legal vehicle repossession -- a matter that is clearly civil, not criminal under Alabama law. The recovery was done with full authorization from the lienholder, and the vehicle was parked in an open, unsecured area without any posted mechanic's lien or locked gate. Despite that, this shop is participating in an effort to criminalize a lawful act, seemingly due to personal connections with members of the police department. If you value professionalism, accountability, and transparency, I would proceed with caution.

these people want cash payments for towing, then refused to give a receipt......at least for me…read more my insurance company called them, the get a run around, empty promises for an email. the tow was $250. from enterprise to andalusia sorry guys--i only wanted to get reenbursed $100. the roll back was new, the driver was pleasant (owners son)

Had some bodywork done on our vehicle after a minor accident. We were recommend this business by…read moreour insurance carrier. The owner is very nice my husband said, but the quality of the work was very much under par. We've had to take it back several times for them to fix something that was done and shouldn't have been, or not done that should have been done. I understand he's had to hire new people, but there should be some type of quality control before returning a vehicle. The first repair took at least a month or more (I would have to go back and look at my calendar for the first visit) and the vehicle was returned completely dirty and dusty inside, with footprints all over the floor of the van, Insulation was left out and on the floor of the vehicle. Some of the seams of the body of the vehicle didn't line up. We also had problems with the automatic doors working. After I cleaned off the sensors they seem so be working most of the time now. We just returned it because the windows had air leaking in because the seals we not put back properly. The owner was very nice and apologetic about the trouble and repeated return visits. He even repaired something on the vehicle that wasn't part of the body repair, that's why I gave a second star. I'm sorry but he needs better trained workers and again, some quality control. Needless to say, we don't feel as though the money spent there was worth it and won't be going back, unless there's something else wrong with the original repair. Unfortunately, we have to inform our insurance carrier not to refer people there anymore.

Kevin and his team are top of the line. They do an outstanding job. I own a few luxury vehicles…read more He's never told me no, he's always willing to help with my car issues like deer, dogs, and hog.

Needing to wait longer to get into a shop who treats their customers with respect and top notch…read moreservice is well worth the time.

Thank you for an amazing job on my car and the super nice, knowledgeable staff. I hope I never have…read moreto come back, but I sure appreciate all of you!

Highly recommend Joe Hudson's on Honeysuckle! Our vehicle went to a Ford Dealer after the accident…read moreand spent over 6 weeks there. When the vehicle was returned after the accident it was worse than before. Our insurance company recommending taking it to Joe Hudson's and it was the right call. John took care of us like we were his next door neighbor. The vehicle was returned in perfect condition and throughout the whole process he kept us updated. I hope we never need collision repair again, but if we do, the vehicle will absolutely go to Joe Hudson's.

I did not need body work. I'm a female traveling alone and 300 miles from home when my air went out…read moreand 90 degrees outside. I stopped to see if Mitch could help put the freon in my car. Which he tried and then discovered it was my A/C belt. He then contacted someone to see if we could get a belt put on and gave me directions to get there. I had no cash for tip, he accepted no payment. But he and his guys worked on my car for nearly 1/2 hr and made sure I was ok. My husband, my children, and I Thank You for being my hero today! If I lived here I would definitely see Mitch's Collision for all body work because they 'got good character!'

5 stars for Mitch, Chris and staff for the expert installation of a flatbed on my truck, excellent…read morewiring management and the additional boxes are a perfect fit. Professional, expert, and knowledgeable are how I describe Mitche's Collision. Thanks again