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Ozark, AL

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Trailer World Alabama - Ozark

3.7 (3 reviews)
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Dixie Horse & Mule - 2021s are here! Check out the new horse trailer models from Bison!!!

Dixie Horse & Mule

(7 reviews)

Long post ahead but worth the read: I discovered a leak in…read moremy trailer and didnt know exactly where it was coming from. I was pretty sure it was the refrigerator vent but I didn't know anything was wrong until it traveled to the floor and my floor was soggy when you stepped in front of the refrigerator. I was quoted locally that the repairs would cost around 15k to fix-parts and labor. My insurance wouldn't cover it, Lakota said they could do it if insurance wouldn't cover it, but all expenses would be out of pocket. I bought the trailer brand new in 2020 and had only used it 7 times-and two were this fall. I am a first time LQ owner and I was devastated at the lack of support I felt I was getting from everyone. I reached back out to Michael Shaffer at Dixie Horse and Mule in Newton, Alabama where I bought it. I explained as best I could what was going on and he told me if I could get it to him that he would make it right and fix it for me. My father and I drove 15 hours each way and let me tell you it was THE BEST decision ever! Michael and his guys not only found the issue(s) but had to gut the entire back end of my trailer and replace the floor, replace the boards on the side and in the refrigerator vent and use silicone to angle the inside so if water got in, it wouldn't go back to the plywood but instead roll back out the vent. There was a nut that came loose under the shower so every time it was turned on it was draining right on my floor, including winterizing, and the seal on the refrigerator vent on the roof was not done properly and so it was also leaking down the wall behind the refrigerator. So every time it rained when I used it or in summer and fall when it was out of the storage facility I keep in, water was leaking in the trailer. Scott, Will, and Jason worked for 3 days to get my trailer back to brand new AND then took the time to go over pretty much everything, inside and out for any other issues I didn't see or know about yet. They removed and resealed around vents that were wearing, around windows, fixed a spot coming loose on the awning, greased the slide out, replaced the propane detector as it had just expired, and even greased the hinges on the back stall doors so no more loud squeaking. When I came to check on the progress they stopped what they were doing and went over what happened and what was needed to fix it all. I was able to ask questions and get honest and genuine support without judging or anything. I learned SO much and even took notes on my phone. They winterized it, and even checked the air in my tires before sending me on my way home to Missouri. I will never buy another trailer from anywhere else and I highly recommend talking to Michael if you need repairs on your Lakota. He has worked with them for over 25 years and knows them inside and out, when things changed or got modified and on what year and model. I was HIGHLY IMPRESSED. You might say well 15 hours is a lot...well all I can say is it was MORE than worth it from the customer service I received, the care, hospitality, and especially in my final cost. I could probably turn it into my insurabxe company, but based on my final cost, it would be more expensive. I am now one happy horse trailer owner and a forever customer because of Michael and the people at Dixie. Even if you didn't buy from them, their service department is exceptional if you need anything.

Excellent company. Customer service was amazing. Anytime.I have any questions about the tractor I…read morepurchased.They're always willing to take the time and answer them. I would definitely buy from them again.

Kingline Equipment

Kingline Equipment

(3 reviews)

I bought an $80,000 Case 850M dozer from Kingline Equipment. Steve at the Greenville, Alabama…read morelocation told me it was in excellent condition, had been completely gone through by service, and was ready to work. Less than a month later, with only about 8 hours of use, the machine is unusable. It keeps blowing a fuse, sometimes will not crank, and when it does start it will not go into gear. Their mechanic could not fix it. Then Mike called and told me management's position: because I did not buy an extended warranty, Kingline is not doing anything. That tells me everything I need to know about this company. They were happy to tell me how good the machine was before they got my $80,000. Once it broke almost immediately, they wanted nothing to do with it. In my experience, Kingline cares about the sale, not the customer after the sale. I would not buy another piece of equipment from any Kingline Equipment location, and I would strongly warn anyone else to think twice before doing business with them.

What a bunch of lying assholes, After Mark Woody assured us that we wouldn't be charged for the…read morework on this machine they have now come back and want us to pay over a thousand dollars in labor. I think not. Whatever you do don't buy anything used from these people, they lie and don't service their used equipment before you purchase it. Not even 100 hours on this machine and we are over 5 thousand dollars in repairs. New Holland and Kingline are total crap.

Trailer World Alabama - Ozark - trailerdealers - Updated October 2026

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