Long post ahead but worth the read: I discovered a leak in…read moremy trailer and didnt know exactly where it was coming from. I was pretty sure it was the refrigerator vent but I didn't know anything was wrong until it traveled to the floor and my floor was soggy when you stepped in front of the refrigerator. I was quoted locally that the repairs would cost around 15k to fix-parts and labor. My insurance wouldn't cover it, Lakota said they could do it if insurance wouldn't cover it, but all expenses would be out of pocket. I bought the trailer brand new in 2020 and had only used it 7 times-and two were this fall. I am a first time LQ owner and I was devastated at the lack of support I felt I was getting from everyone. I reached back out to Michael Shaffer at Dixie Horse and Mule in Newton, Alabama where I bought it. I explained as best I could what was going on and he told me if I could get it to him that he would make it right and fix it for me. My father and I drove 15 hours each way and let me tell you it was THE BEST decision ever! Michael and his guys not only found the issue(s) but had to gut the entire back end of my trailer and replace the floor, replace the boards on the side and in the refrigerator vent and use silicone to angle the inside so if water got in, it wouldn't go back to the plywood but instead roll back out the vent. There was a nut that came loose under the shower so every time it was turned on it was draining right on my floor, including winterizing, and the seal on the refrigerator vent on the roof was not done properly and so it was also leaking down the wall behind the refrigerator. So every time it rained when I used it or in summer and fall when it was out of the storage facility I keep in, water was leaking in the trailer. Scott, Will, and Jason worked for 3 days to get my trailer back to brand new AND then took the time to go over pretty much everything, inside and out for any other issues I didn't see or know about yet. They removed and resealed around vents that were wearing, around windows, fixed a spot coming loose on the awning, greased the slide out, replaced the propane detector as it had just expired, and even greased the hinges on the back stall doors so no more loud squeaking. When I came to check on the progress they stopped what they were doing and went over what happened and what was needed to fix it all. I was able to ask questions and get honest and genuine support without judging or anything. I learned SO much and even took notes on my phone. They winterized it, and even checked the air in my tires before sending me on my way home to Missouri. I will never buy another trailer from anywhere else and I highly recommend talking to Michael if you need repairs on your Lakota. He has worked with them for over 25 years and knows them inside and out, when things changed or got modified and on what year and model. I was HIGHLY IMPRESSED. You might say well 15 hours is a lot...well all I can say is it was MORE than worth it from the customer service I received, the care, hospitality, and especially in my final cost. I could probably turn it into my insurabxe company, but based on my final cost, it would be more expensive. I am now one happy horse trailer owner and a forever customer because of Michael and the people at Dixie. Even if you didn't buy from them, their service department is exceptional if you need anything.

Excellent company. Customer service was amazing. Anytime.I have any questions about the tractor I…read morepurchased.They're always willing to take the time and answer them. I would definitely buy from them again.

I am a truck repair shop that bought a part from Randi the parts and warranty manager. She took all…read morecredit card info and has yet given me a copy of the sales receipt I have sent numerous emails asking for the sales receipt and they will not contact me back. I have called several times and get nothing but an answering machine. If I could they wouldn't receive ANY star. Very frustrating dealing with these people.

From the owner: Dorsey offers a wide variety of truck trailers including steel and composite flatbeds, drop decks,…read moreextendable flatbeds and drop decks, open-top and closed-top chip vans, and specialty trailers Nationwide. Call now for a free trailer quote!

We had the absolute worst experience with the Bad Boy lawn mower equipped with a Kohler engine. I…read moretook it to Wilhite Trailer Sale in Opelika Alabama the authorized service center expecting professional repairs, but what I got was a complete disaster. Dustin, the manager, was unprofessional, unhelpful, and downright useless. He kept giving us the runaround, refusing to provide any updates on the repair status, and constantly dodging our questions. The mower sat at this business for 4 moths waiting for it to be repaired. Initially, Dustin told us the engine had been replaced, so we thought our issues might be resolved. However, when we got the mower back, it was still riddled with problems -- specifically, black smoke was still billowing from the exhaust. We returned it, expecting a proper fix, but Dustin never kept us informed or gave us any updates. After weeks of silence, we finally had to make a call ourselves, only to be told by Dustin that the mower was "fixed." When we went to pick it up the second time, we were shocked to find the same problems persisted. The mower is still under warranty, yet the service we received was nothing short of a nightmare. Dustin's lack of communication, incompetence, and the repeated failure to fix the mower have left us completely frustrated. I would strongly advise avoiding this Wilhite Trailer Sale in Opelika, Alabama at all costs -- their incompetence has cost us time, money, and patience.

So grateful to these guys! They were able to fix my horse trailer to where it was serviceable…read morealmost overnight. Very easy to work with, knowledgeable, and very fair pricing. Highly recommend!

After this place got here i decided to stop in and check out what they had, i got a new truck and…read moreneeded a 10" drop hitch, looked around and finally found one and it cost me $70!! I got back to FWB and started talking to others that sold the EXACT same one and was told that it was only $30, will do more research next time!!!!!

So the other day I was about to head on a cross country trip picking up my enclosed trailer and…read moreVolkswagen beetle. It was about 7am and I was putting the trailer on the hitch and I left the back of my SUV open when I put the trailer on the hitch the door got stuck and with the weight of the trailer it bent the door in half breaking my door and the back window. I was so frustrated, but I needed to get new tires put on the trailer. I headed to the trailer parts store and they were so incredibly helpful. They helped me bungee the door closed at no cost. When I went to connect my trailer to my vehicle I realized the connection from my SUV to the trailer wasn't the right one. My morning wasn't going great. Luckily the employees at Trailer Parts Plus were able to help me! They didn't charge me extra to help and they made a horrible morning (when I was about to drive for 12 hours by myself) a little less stressful. Thank you so much for all of your help. I will strongly recommend you to all of my friends.

Haul-Well Cargo has now made the transaction complete. Haul-Well was able to complete the repairs…read more I actually came out with a nicer trailer due to the problems we had. Thank you Danny for following thru and making it right. It is an excellent trailer. I would delete the complaint portion but I cannot. A good Company

Scam artist stole 750 dollars from me.. I never signed a contract and canceled the order 3 hours…read moreafter I spoke with Daniel...Its been 2 months and they refuse to refund my money.. Stay away from this company!! Horrible reviews and Horrible craftsmanship in trailers

This is a two year review. These gents built a boat trailer for me. It has been outstanding. This…read moretrailer is far better than the factory boat trailer. It has the highest quality of parts imaginable. The workmanship is amazing. Thank you!

A great place for all your boat or utility trailer needs! The employees are very helpful in finding…read morewhat you need for a DIY project.And the owner Eddie English runs a very efficient shop. Highly recommend this business.

Not sure what they do anymore. Been in there a few times asking about repairs. They never "handle…read morethat" ????

Family owned RV Repair in Enteprise, AL. I had to get my RV Roof replaced due to some storm damage…read moreand they handled everything! Made the process smooth! I would not take my RV anywhere else! Thanks Blue Skies RV!