Bought a Brand New enclosed trailer over 9000.00 and 2nd out poor rain inside called them was told…read moreto bring it back, brought it back, looks like some teenagers got on top with duct tape and some type of glue and patch, looks likes ... told the guys in office was not happy and wanted othe trailer for money back said was not going to happen that was best they could do, I said would get a lawyer said good luck with that and laughed, what a piece of crap of a company would not recommend them to anyone

Awesome staff, very friendly and helpful when my boat trailer broke down. Even through they don't…read morework on these. I would recommend this place for any of your trailer needs.

Long post ahead but worth the read: I discovered a leak in…read moremy trailer and didnt know exactly where it was coming from. I was pretty sure it was the refrigerator vent but I didn't know anything was wrong until it traveled to the floor and my floor was soggy when you stepped in front of the refrigerator. I was quoted locally that the repairs would cost around 15k to fix-parts and labor. My insurance wouldn't cover it, Lakota said they could do it if insurance wouldn't cover it, but all expenses would be out of pocket. I bought the trailer brand new in 2020 and had only used it 7 times-and two were this fall. I am a first time LQ owner and I was devastated at the lack of support I felt I was getting from everyone. I reached back out to Michael Shaffer at Dixie Horse and Mule in Newton, Alabama where I bought it. I explained as best I could what was going on and he told me if I could get it to him that he would make it right and fix it for me. My father and I drove 15 hours each way and let me tell you it was THE BEST decision ever! Michael and his guys not only found the issue(s) but had to gut the entire back end of my trailer and replace the floor, replace the boards on the side and in the refrigerator vent and use silicone to angle the inside so if water got in, it wouldn't go back to the plywood but instead roll back out the vent. There was a nut that came loose under the shower so every time it was turned on it was draining right on my floor, including winterizing, and the seal on the refrigerator vent on the roof was not done properly and so it was also leaking down the wall behind the refrigerator. So every time it rained when I used it or in summer and fall when it was out of the storage facility I keep in, water was leaking in the trailer. Scott, Will, and Jason worked for 3 days to get my trailer back to brand new AND then took the time to go over pretty much everything, inside and out for any other issues I didn't see or know about yet. They removed and resealed around vents that were wearing, around windows, fixed a spot coming loose on the awning, greased the slide out, replaced the propane detector as it had just expired, and even greased the hinges on the back stall doors so no more loud squeaking. When I came to check on the progress they stopped what they were doing and went over what happened and what was needed to fix it all. I was able to ask questions and get honest and genuine support without judging or anything. I learned SO much and even took notes on my phone. They winterized it, and even checked the air in my tires before sending me on my way home to Missouri. I will never buy another trailer from anywhere else and I highly recommend talking to Michael if you need repairs on your Lakota. He has worked with them for over 25 years and knows them inside and out, when things changed or got modified and on what year and model. I was HIGHLY IMPRESSED. You might say well 15 hours is a lot...well all I can say is it was MORE than worth it from the customer service I received, the care, hospitality, and especially in my final cost. I could probably turn it into my insurabxe company, but based on my final cost, it would be more expensive. I am now one happy horse trailer owner and a forever customer because of Michael and the people at Dixie. Even if you didn't buy from them, their service department is exceptional if you need anything.

Excellent company. Customer service was amazing. Anytime.I have any questions about the tractor I…read morepurchased.They're always willing to take the time and answer them. I would definitely buy from them again.

It took a while to get my van back but the man who fixes it was awesome . Reassuring & very detail…read moreoriented it has been a few weeks now and still going strong . I wish i knew his name to thank him but hes the younger guy of the two there . Very worth the wait ! 5 stars 4sho

Run away from this place. I had a transmission put in my travel vehicle (we broke down in Dothan)…read moreand it only had 6000 miles on the new one before it completely burned up due to them putting in a faulty torque converter. But because we don't drive this car much it had been 17 months (did I mention it only had 6000 miles on the "new" transmission). They refused to help me out at all on this and now I cant afford to repair the vehicle which is the only one large enough to carry my family so no vacation this year kids. You know a business that stands by their work would at least offer to cover some of the cost especially after admitting they were putting in faulty parts to begin with.

Really a great experience buying a car. Greg Bass, Steve Winiarski and the team were duper helpful,…read moreand stayed within our budget, instead of pushing us upwards, like many do. It was fast, fair, and not the usual dealership game. I appreciated that they showed us the car features, various extended warranties and allowed us to make informed decisions. Overall, a really great experience/.

I went in for a simple tire rotation. The staff weren't friendly at all or communicative about…read moreservices. I noticed after my tire rotation that my car drifted slightly to the right so I took it back in for them to check it out. Instead of communicating that they felt my car had no issues, they then performed a service on my car without my consent. when I question staff member Corey Blalock as why they put the tires back to how they were pre-service I was given different reasons. First he said it was because my tires were unevenly worn.( I have a 2025 nissan Sentra that had less than 5,000 miles at the time of service.) Then he stated it was because of the uneven roads of Dothan. When I questioned why they would put them back after I paid for the rotation, he stated they "fixed the problem/complaint I had"(leaving me to believe it was done out of spite because of my "complaint".)Then when I further pushed the issue about it, I was met with a condescending-attitude, with him stating that he could've charged me for a service I was unaware of and how they switched them back for "free" as if they were doing me a favor. He was not helpful at all and I could tell he did not care to fix the issue and I left without the issue being resolved.

I can't say enough about this place!! My son was broke down nearby and I called Bruce. He not only…read morecame to help him as they were stranded but fixed their car the same day !! I was so happy to have found this place . God is good always and sent me to the right people!!!! Thank you Bruce!!!!

I broke down in Dothan and called to see if they had towing. They did not but gave me the person to…read morecall and they were there in 20 min. They beat me back to Bruce's. Nicest people and they worked on my car. I have an Audi and it was a problem that takes a dealer. They troubleshot the issue, removed tires to inspect the problem and then did not charge me for any of this. Anywhere else would have charged for the diagnostic and shop time. I'll be back with my other 3 cars.

I have used this company for at least 8 years. There is not enough good things I can say about this…read morebusiness and the owner Taylor. He has worked on at least 5 vehicles for me and I have never been dissatisfied. He has went out of his way to make sure my vehicle was right and I was completely satisfied. I honestly feel like that he did more for me than a lot of other people would have as far as mechanic wise goes. Would I recommend him? I most certainly would and I do on a daily basis to anyone that is looking for a mechanic on Facebook or any type of social media he is the first person that I recommend. I will continue doing business with him as long as he has a business and I have cars. I feel like if anyone would give him a chance they would be completely satisfied and if you are not he will make it right.

have used them for a while for several vehicles and family ones as well never an issue. even went…read moreback and they rebalanced my tires again just to make sure they were good. And always quickly in and out with out a long wait.

Great service they help me get back on the road safely…read more.. It was helpful that they give you a 3% discount if you pay with cash. Happy travels!

Weve used SST for a number of years, they always do what they say and at a fair price…read more They always complete the repairs we requested and they don't try to do a hard sell for services you don't need. This keeps us coming back/

Great people. Great prices. Go here for better service then chain stores. Saved at least 400.00.read more

Recently I went to 2606 Ross Clark Circle (Road Mart) . I have been using Road Mart for years and…read morethese morning is a good reason why I have always used them. When came in at 7:am they were very busy and I need some work done on a van I gut bought because my truck was destroyed by a tornado on the 10 of June 2025 . I really need this van fix and they worked me in when they really did not have room to. I am so thank for Tyler and the others that took care of my job. I will always use them.