The team that came out to inspect and clean my fireplace were knowledgeable and thorough. I had an issue with my gas key being stuck and not turning, these guys fixed it in about 2 minutes and then completed the inspection/cleaning. They also talked me through my overall unit and some of the different components. Made a few suggestions for improvement and mentioned what their team could do to enhance the unit but definitely did not push anything. I'll be calling Southern Chimneys for any future fireplace needs. read more

Southern Chimneys - Chimney Sweeps Near Me - Atlanta, Georgia

Totally unwilling to work with us on a schedule. "We can meet you at 8:30". "Sorry, no can do, we may be there at 8:00". "We need you there before 2:00". "Sorry, no can do, we could show up any time between 12 and 4." We have kids. We have to drop them off and pick them up. We can be wide open from 8:30-2:00. Nope! Completely unwilling to work with us. Oh, well, on to the next company. read more

I used Southern Chimney a few times. The cleaned my fireplace a few times and just installed a new chimney cap today. Both times they came here they didn't try to sell me additional services. They are polite and have come on time. I highly recommend them. read more

I called to get a quote to have our chimney repaired. I explained on the phone that we just had an inspection and cleaning from another company and we wanted to look around for the best service for what we needed done. I was told they would send someone out for a $400 cleaning and inspection...that I just had done. Who would pay $400 just to get a quote? That makes absolutely no sense. Terrible service and business plan. read more

I work in the commercial construction world, so I'm usually a little hard to please when it comes to home construction projects. These guys hit it out of the park! Great company. Honest, On time with great communication, rain pan looks great, and they were also the cheapest quote I received! They also performed a full chimney inspection while out as well to make sure I didn't have any hidden problems. Highly recommend Southern Chimneys. read more

Charged $95 to spend 5 minutes looking at my house. And they told us that they don't offer hearths in-house. Didn't follow up or send options as promised. read more

Out of the many fireplace companies that I talked with about our older brick ranch home with a masonry wood burning fireplace, this company by FAR was the best. Most importantly, they are truly honest and won't tell you, your home needs expensive work that it doesn't . Their customer service was great, along with very reasonable pricing. They are experts and do cleaning, repairs, gas logs, etc... I would not recommend calling anyone else. read more

Requested a quote from them. I was contacted by owner, made arrangements to come out, told me price to expect, and I paid what was quoted. Did a fantastic job cleaning and servicing my fireplace. I would recommend. read more

I can't remember how I found this company or who recommended them, but I am so happy, pleased with this wonderful "find". This is definitely a satisfied customer. They have been our chimney maintenance company for several years. They take their work and the safety of their customers very seriously. Last year during their annual inspection and cleaning, they noticed some cracks inside the chimney that needed to be addressed. This year during their routine visit, it was discovered that the work done last year was "breaking down". I had no way to know this, and they didn't have to tell; however, they were honest and up-front about what they had found, what was a contributing factor and what they were going to do about it. Again, I had no way of knowing there was a problem. After speaking with Adam, Justin informed me that because we were one of the first customers they used this new product on they were going to remove and reapply at no cost to us. They had learned more regarding the preparation and application since last year. Eric, Fernando, Jesus and Justin finished the Day 2 part of the process today. Each of these young men have been to our house at least twice during our years as a customer. They have always been so pleasant. Very professional. I look forward to their visits. I have also had the pleasure to meet others during inspections, maintenance, installation of new chimney cap as well as speaking to Ashley and Carrie in the office. Everyone is so friendly. The young ladies are so friendly and helpful in scheduling our appointments. Just one more note - I try to get our annual maintenance done sometime in the April-August window when their schedules are a little more open. Thank you Southern Chimneys! See you next year!! read more

The installation of our chimney cap was done incorrectly and has cost us thousands of dollars in water damage due to leaking... their work has been inspected by our Homeowner's Ins. Co. and has confirmed that they did not properly install the cap... we are now using Chimney Solutions... Chimney Solutions has, also, verified that the installation was not done correctly... Southern Chimneys has tried to claim that chimney caps over 48" have to be made in multiple pieces... Chimney Solutions has proven this wrong and that multiple pieces foster a leaking environment... Chimney Solutions is doing an amazing job to fix this mess... I tried to work with Southern Chimneys to stand by their word that they would compensate our original payment back to us if it's shown to be an error on their part... they are refusing to do so! read more

I really appreciated all the education I received when two guys came to my house to do an inspection of my fireplace. They were very patient, through, professional and on time. I will definitely be using them in the future. read more

I was concerned that our chimney cap was just too small for our home and decided to get a quote and luckily found Southern Chimneys, LLC. They came out right away and gave us a quote for a new cap and inspected our chimney. Everything was fine, however we did need a new cap, which we already knew. They measured, fabricated a beautiful new chimney cap for us and were back in a couple of weeks to install it. Now, here's where it gets interesting; A ladder mishap caused the installer to take a fall and he dropped the cap and damaged it along with the gutter next to the ladder. He was not injured, but the cap was! They took it back, fabricated a brand new one and replaced the downspout in a short amount of time. Adam, the owner was very apologetic and worked to have everything perfect in record time. This is a great company with incredible integrity. I would not hesitate to recommend them to anyone in need of their services and they do full service chimney and fireplace services. read more