Great service at a good price!!! Serviceman fixed my…read morefireplace and gave pointers on how to keep it running well.

As a realtor and landlord I cannot recommend this company…read more Delays Multiple calls Once tech came stayed 5 mins when my tenant requested more time

Never contacted me, I gave information and requested an estimate and never heard back from…read moreanyone....even after following up

This company is absolutely amazing! Their electricians came to my new house and installed multiple…read morelighting fixtures including the removal and replacement of a chandelier in the great room that is 22 feet high. They also installed a new electrical outlet in stone so that we can hang a flat screen television over the fireplace. Their customer service is outstanding. Also, the electricians were knowledgeable and highly skilled, friendly, professional, and on time. The best part is the value of services. Great prices! I would highly recommend them to everyone and I will definitely use their services in the future.

Amazing service and overall experience. The entire process from beginning to end was easy to…read morenavigate and it was great working with the team. Very respectful of me and my home. Thorough work and I appreciate the warranty to ensure nothing is missed. Lance arrived on time and worked hard to repair my unit. He took the time to carefully walk me through all the components of the unit, what to look for, how to care for it and so much more. I honestly felt like a pro when he left. He was honest about the issues and what adjustments he made to address the issues we had. Highly recommend and would absolutely use them again! So grateful to have a working fireplace after a year of it not working!

Absolutely impressed. I did some research to find a reputable company, proficient in what they do…read morerather than a jack of all trades and one that is priced fairly. I found everything with Lance and Atlanta Fireplace Specialists. My old crappy 1987 gas log turned fire burning needed help because it could no longer be used after an inspection. Lance did another inspection and yes, it was something that needed to be done. So easy to work with. Friendly, professional and attention to detail. Nothing but high praise for this company!!!

The technician came out when scheduled and was very professional. The technician wore a mask, shoe…read morecoverings, and kept their work area clean. I had a Nest installed which was installed quickly. The technician took his time to explain everything and was very patient. The price was very affordable and fair.

Ragsdale is no longer the trustworthy company it once was. Over the years, I have recommended many…read morecustomers to Ragsdale because of its reputation for responsibility and reliability. Unfortunately, my recent experience was very disappointing. My HVAC system is only about 3-4 years old, and two days ago it stopped cooling properly during a very hot day. I called Ragsdale, and they sent a technician named Brandon Thompson to inspect the system. During the visit, Brandon focused heavily on my air filter, which is a 5-inch MERV 12 filter purchased from Home Depot. He insisted that the filter was restricting airflow and contributing to the cooling issue. He also told me that Ragsdale sells a 5-inch MERV 11 filter and attempted to sell me one. I found this frustrating because the discussion seemed more focused on selling products than diagnosing the actual problem. I was also surprised to be charged a $59.95 diagnostic fee, considering that I pay annually for a maintenance membership and my system is covered by a 10-year parts-and-labor warranty. What disappointed me most was the overall experience. In the past, I had very positive interactions with several Ragsdale technicians who were professional, knowledgeable, and focused on solving problems. This visit felt different. Instead of receiving objective technical advice, I felt like I was dealing with a salesperson. The technician repeatedly introduced additional services and products, which made me question whether technicians are being pressured to upsell customers. In previous visits, technicians had mentioned alternative air filter options, including reusable metal filters, but those conversations felt informative rather than sales-driven. This time, the sales pressure was much more aggressive. Based on this experience, I no longer feel comfortable recommending Ragsdale with the same confidence that I once did.

Great experience! Lots of options for barn doors, window frames, and other rustic antiques they had…read morein addition to the lumber. They had a lot of reclaimed lumber. The guy was super friendly and totally willing to dig around and find us find exactly what we wanted.

I found this place online looking for barn wood and drove not quite an hour from Atlanta to Dallas…read moreto check it out. I was surprised to see how many barn doors, window frames, and other rustic antiques they had in addition to the lumber. They had a lot of reclaimed lumber. The guy was super friendly and totally willing to dig around and find us what we were looking for. If you're looking for barn wood for a project, I haven't found a better place than this. I'd start here before Craigslist, their inventory and prices are just too good. Definitely recommend.

We hired The Fireplace Company to convert our wood burning fireplace to gas. We couldn't be happier…read morewith the outcome. Everything works great and looks amazing. Kathy was very prompt and her employee did a great job and tested everything before he left. Highly recommend!

multiple neg experiences with service staff. They're when they are selling but terrible when it…read morecomes to service and installation. Just buy online and get an independent to do the install. You'll save money, time and aggrevation