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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    1 year ago

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    2 years ago

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    David C.

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    2 years ago

    I called them and got quick service, reasonable prices, friendly people. Need I say more?

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    11 months ago

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    1 year ago

    Unfriendly. Just asked & got a curt response. That was all I had to say, but yelp requires 85 characters, so this should do it.

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    David C.

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    2 years ago

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    David C.

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    11 months ago

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    3 years ago

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    David C.

    Thank you so much Tally!

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    2 years ago

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    David C.

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    2 years ago

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    David C.

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    2 years ago

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    David C.

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    3 years ago

    It was definitely expensive (especially as we had some repairs that were needed), but they did a great job and they were quick and kind.

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    2 years ago

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    3 years ago

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    3 years ago

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    Atlanta Fireplace Specialists - Before

    Atlanta Fireplace Specialists

    (18 reviews)

    Amazing service and overall experience. The entire process from beginning to end was easy to…read morenavigate and it was great working with the team. Very respectful of me and my home. Thorough work and I appreciate the warranty to ensure nothing is missed. Lance arrived on time and worked hard to repair my unit. He took the time to carefully walk me through all the components of the unit, what to look for, how to care for it and so much more. I honestly felt like a pro when he left. He was honest about the issues and what adjustments he made to address the issues we had. Highly recommend and would absolutely use them again! So grateful to have a working fireplace after a year of it not working!

    There is no way the reviews for this business are real. Lance (more on that later) came to my house…read moreand replaced batteries in a remote that was already working and hit a reset button. During the visit I told him the remote was already lighting up, so it didn't need batteries. It made NO sense to change them to begin with. While there, I asked him about fixing a loose halogen light, and he told me it was too complicated. When I explained that I had fixed them before, he then acknowledged how much I know about my fireplace, but still did not help. He just provided me a link to some glue. Nowhere during his visit did he exhibit expertise that warranted a $399 visit "for his time" (his words). After calling and emailing multiple times with absolutely no response, I texted Lance who was, it turns out, the owner, although this had never been conveyed. When we got on the phone, he was in a bad mood, called it an "f-in" (but used the real word) Monday and then proceeded to talk about how awesome he is, how much his time is worth, how many awards he has won, etc. He also said, "You are one of those people who lives in a world where you think the customer is always right, and you have no clue about the real world." He was so rude and disrespectful. My entire call with him was to understand why the invoice was $399. You can tell I'm not the first person to ever question this based on his response. I would NEVER use this company again. His work is overpriced, I'm not convinced he understands fireplaces since he changed batteries in a remote that was clearly working, communication is terrible, and his fees are not clear at all. If you do get him on the phone, be prepared to hear about how awful his day is and then be prepared to be insulted. I'm hoping he takes my $399 and puts it towards anger management classes.

    Archer Chimneys & Exteriors - Before and after !

    Archer Chimneys & Exteriors

    (5 reviews)

    We had builder grade gas logs that died. This led me to the discovery that repair or replacement of…read morea gas fireplace ia a somewhat niche business that Archer and very few others do. Archer was one of several quotes - and be careful when dealing in this area- but came in as one of the lower ones. However, replacement of a gas fireplace is NOT a cheap project. Patrick Archer was our salesman and Sean did the work with one of his assistants. Watching the installation, I felt a bit better about the price tag - Sean was literally going in and out of a 10" by10" hole - multiple times - he is a human ferret. They pulled everything out including the exterior vent (the 10 x 10 hole), replaced the exterior siding, installed the new unit, fixed the drywall, hooked everything up to the gas line, and re-tiled. The work was excellent and was a lot more involved than I would have thought. The only complication was that initially the logs would not reliably light, but the company was responsive and sent out a tech who adjusted the positioning which fixed it (something about airflow). And we don't have the manual for the logs which makes the remote functionality a bit hit and miss sometimes since we don't have the instructions, but we're working on it and have a request in to the company. Recommended.

    The technician only changed batteries but could have told us something else was wrong and charged…read morefor parts and labor we didn't need. I appreciated his honesty. Also arrived on time.

    Atlanta Chimney Works - Dunwoody

    Atlanta Chimney Works - Dunwoody

    (2 reviews)

    I had a very poor experience with this company and would not use them again. Unfortunately, I did…read morenot see the recent negative Google review before this service call as my experience was almost identical with the technician, Niv, as well as the office manager, Ruby. First, they appear to operate under two different business names, which was confusing from the start. After booking, I received repeated calls and messages from multiple phone numbers, which was excessive and unprofessional. More importantly, the technician's visit was extremely rushed. Based on both the tenant's account and the time-stamped text messages, the entire service call lasted approximately 15 minutes -- for a three-story townhouse with a rooftop fireplace. The technician came in, stood in front of the fireplace briefly, and then left. The written diagnosis was inaccurate and internally inconsistent, and it did not align with what was actually happening at the fireplace. As a result, the $99 inspection fee is money wasted, as it provided no real value or reliable information. Based on this experience, I would not recommend this company and will not be using them again

    Had the most awesome experience with this company. We were having an issue with igniting one of…read moreour fireplaces. The owner called and arranged for a technician visit to address . The technician Nir was able to expertly fix our issue with so much efficiency . I would highly recommend this company to anyone having issues or needing preventative maintenance on their fireplace or chimney. The owner even called me to ensure that I was happy with the service .

    Nevermore Services - masonry_concrete - Updated September 2026

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