1. The Fireplace Place

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Roswell, GA

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The Fireplace Place

3.2 (11 reviews)

Services - The Fireplace Place

Fireplace cleaning

The Fireplace Place Photos

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We bought textured metal fireplace doors.
susan c.

The Fireplace Place has a great selection of gas logs, as well as fireplace doors. Initially, we weren't thinking of buying doors, but once we saw what the options were and how they seemed to finish off the fireplace so nicely, we changed out minds & bought doors, too. Our logs and doors were special orders, so the whole process took 2 months to come together. But it was worth it. The ordering, financing and installation were super smooth. The only hiccup was when log installation was scheduled before the special order logs had actually been delivered to the store. So be sure and ask for confirmation that your order is in stock first. A lot of log choices are already available on site, too. We love our new fireplace!

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6 years ago

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4 years ago

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4 years ago

Was given a lesser quality fireplace burner different than what I was invoiced and paid for. Can you say fraud?

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10 years ago

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11 years ago

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7 years ago

Business owner information

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Klayton T.

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7 years ago

Jeremiah was so nice and did an amazing job!

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8 years ago

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12 years ago

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9 years ago

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11 years ago

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Atlanta Fireplace Specialists - Before

Atlanta Fireplace Specialists

(18 reviews)

Amazing service and overall experience. The entire process from beginning to end was easy to…read morenavigate and it was great working with the team. Very respectful of me and my home. Thorough work and I appreciate the warranty to ensure nothing is missed. Lance arrived on time and worked hard to repair my unit. He took the time to carefully walk me through all the components of the unit, what to look for, how to care for it and so much more. I honestly felt like a pro when he left. He was honest about the issues and what adjustments he made to address the issues we had. Highly recommend and would absolutely use them again! So grateful to have a working fireplace after a year of it not working!

There is no way the reviews for this business are real. Lance (more on that later) came to my house…read moreand replaced batteries in a remote that was already working and hit a reset button. During the visit I told him the remote was already lighting up, so it didn't need batteries. It made NO sense to change them to begin with. While there, I asked him about fixing a loose halogen light, and he told me it was too complicated. When I explained that I had fixed them before, he then acknowledged how much I know about my fireplace, but still did not help. He just provided me a link to some glue. Nowhere during his visit did he exhibit expertise that warranted a $399 visit "for his time" (his words). After calling and emailing multiple times with absolutely no response, I texted Lance who was, it turns out, the owner, although this had never been conveyed. When we got on the phone, he was in a bad mood, called it an "f-in" (but used the real word) Monday and then proceeded to talk about how awesome he is, how much his time is worth, how many awards he has won, etc. He also said, "You are one of those people who lives in a world where you think the customer is always right, and you have no clue about the real world." He was so rude and disrespectful. My entire call with him was to understand why the invoice was $399. You can tell I'm not the first person to ever question this based on his response. I would NEVER use this company again. His work is overpriced, I'm not convinced he understands fireplaces since he changed batteries in a remote that was clearly working, communication is terrible, and his fees are not clear at all. If you do get him on the phone, be prepared to hear about how awful his day is and then be prepared to be insulted. I'm hoping he takes my $399 and puts it towards anger management classes.

Nevermore Services - White stone fireplace

Nevermore Services

(16 reviews)

We had Nevermore Services install a Real Fyre Vent-Free Gas Log system, perform chimney repairs and…read moreinstall a custom-made chimney cap, and despite a few hiccups--none of which were their fault--we're very pleased with the overall experience and outcome. David Copper and Zack were professional, knowledgeable, incredibly friendly, and truly went the extra mile. David and Zack took the time to explain the system and answer all our questions. When a few hiccups came up--one of the logs arrived broken, the pilot assembly didn't work, and their pressure washer stopped working, David and Zack handled everything promptly and professionally. Even with the setbacks, David and Zack maintained a great attitude, treated our home with care, and ensured the final install was done right. We appreciate their dedication and highly recommend Nevermore Services--we will definitely call them again for any future needs!

I was newly settled into my home and never had a gas fireplace before; a few people looked at it…read moreand offered conflicting & confusing information. I decided I really needed an inspection and a how-to from pros. Nevermore responded quickly and even better worked around my schedule to make an appointment. I got exactly what I needed in a quick and professional manner. I'm relieved there was nothing wrong with my system - no repairs needed - and now have piece of mind it's safe to use. I will absolutely use this company again!

The Fireplace Place - fireplace - Updated October 2026

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