John with Safe Hearth Fireplace was so nice, honest and knowledgeable. He only did what was…read morenecessary and charged me accordingly. He did a great job inspecting our fireplace and if it ever needs repair or cleaning, I'll be giving him a call!

we had to remind John about our appointment and although late, he did show. This company seemed…read morecomfortable cleaning chimneys but not reliable for inspecting problems. we initiated some simple fixes with John but had to cancel within a few days due to learning from another inspector that we had a dangerous issue with our fireplace. We asked for our deposit back on simple fix materials that our new found info rendered unnecessary and almost two months later now, John is MIA. In reply to your response: it's a simple fix. Return our $100 deposit on a fix you will not complete via Venmo tas requested multiple times. Thanks.

This company is mom and pop all the way!…read more Honest! Great service! Fair prices! Courtesy too! No up selling! Gives you what you asked for and never up sells unless it's obviously needed. I highly recommend!

From the owner: Our company specializes in Chimney Cleanings, Inspections, Caps, Dampers, Fireplace Repairs or…read moreReplacement, Relining & Venting, Fireplace and Woodstove installs and so much more!

Love the flexibility and quick response of the business. I…read morereached out seeking a Chimney inspection and cleaning for a new property I purchased. They came out on time. I was given a window of 12-4 and they arrived at 1pm. It didn't take long. They identified a fault with the seal around the gas pipe which was not with proper material and were able to correct and seal it properly. The exterior and part of the attic they could check was checked and I was given advise on next steps along with an upgrade option for future consideration. I was also shown how to open and close the damper and I felt very comfortable asking questions. The job cost $274 which I paid via Zelle and I received details of the work, recommendations, and receipt promptly after. Great and efficient service. I would definitely consider them again in the future.

I'm a Realtor and needed to get a fireplace inspection quickly. Atlanta Chimney Works was able to…read moresqueeze me in that day, and they were very professional and knowledgeable. I will definitely be calling them again!

Wonderful experience. Quick and efficient cleaning. Moved into a new house with a lot of dust in…read moreair ducts. I'm very allergic to dust. Bryan was responsive with fair pricing. Will hire again! Thank you!

STAY FAR AWAY FROM THIS BUSINESS…read more Months after Brian and his team serviced my home, I AGAIN discovered another portion of our ductwork left wide open and not properly sealed. The level of unprofessionalism and lack of attention to detail id simply astonishing. Do I recommend this business? OH HELL NO.

arrived on time and were very quick! Great company. Our tech was very nice as well. Will use them…read moreagain!

I can't tell you if they do a good job because I refused to hire them. While at first, I was…read moreimpressed by their prompt replies, that soon turned into way too many calls and texts. I don't need multiple calls and texts the same day. I will get back to you as soon as I can. It felt like spam/harassment/automation gone wrong.

Technician arrived on time. Texted 15 minutes before. Listened to problem we experienced. Spoke…read moreabout possible problems and asked if he should proceed. Worked about one hour 45 minutes. Problem seems to be solved

They are professionals, they know what they're doing. I requested a replacement for my chimney…read moreguard because mine was rusty, and they did it.

Chimney Pro Cleaners did an excellent job. The technician arrived right on time and kept me updated…read morethroughout the day about when to expect him, which I really appreciated. He was very polite and thorough -- even flew a drone over my chimney to show and clearly explain some damage he found. He completed the cleaning in under 30 minutes and made sure no mess was left behind in the house. Overall, a smooth, fast, and professional experience.

I had this service done a couple of years ago, but I'm still to this day dealing with the…read moreconsequences. An absolute nightmare from beginning to end. I wish I had followed my gut feelings during the initial visit; now I am having to pay another company to re-do half of the work. I called to have a rain pan installed (that wasn't currently installed) and the termination cap replaced (old, rusted, looked bad). Their salesman comes out, we discuss my two needs, he flies a drone over my house to take a look, and gives me an exorbitant quote. We discuss more, and I begrudgingly accept to do the job for the price offered because I need it done. I provide the deposit for half the amount to get started. He emails me the invoice, and he only has the rain pan listed for the service. I ask him to correct it on the spot. He suddenly gets amnesia, claims we didn't just discuss the two items that we just agreed upon for this huge fee, and that we had only agreed upon the rain pan being installed. I told him to update the invoice with the agreed upon services/items or give me the deposit back. He refuses to give me the deposit back, gets upset, says he's "never going to find a termination cap that fits," says the current one is "just fine," but updates the invoice to reflect what we discussed (I SO WISH I HAD JUST INSISTED ON GETTING THE DEPOSIT BACK OR STOPPED PAYMENT ON THE CHECK, AND JUST PAID THE STUPID FEE FOR THEM TO COME OUT. Would have been money well spent to get rid of them.) He sends a guy out the following week to take measurements for the job. It then takes an eternity for them to return and actually do the job. They keep claiming they can't find a termination cap that will fit. About 1-2 months later, I get an email with one photo of the completed work taken from like 20 feet away (even though the guy is standing on the roof and could have provided close-up shots). I never hear from them again. The following years, every time it rains, I hear rain coming in the chimney (which I had never heard before). I hire another company to come out, clean the chimney, and give me some options on correcting Chimney "Pro" Cleaners work so the rain doesn't come into the chimney (the WHOLE point of a termination cap is stop the rain and other things from coming into the chimney! BIG FAT FAIL!). When the new company comes, they take close-up pictures to show me what's actually up there. Chimney "Pro" Cleaners had purchased a termination cap that was a completely different size, took metal shears and made cuts up the side, forced the cap around the top of the chimney, and drilled screws all the way around to try to make it fit to the shape. I have to pay to replace it again and repair the damage. Awesome. So if you want to waste your money and have to hire another company to repair the repairs, go with these guys.

Thank you Southern Chimney for creating a wonderful customer experience for us. The entire journey…read morestarting from our first visit to your showroom, the design process, demo, masonry, and final installation was truly remarkable. Your team was very professional and friendly. They all arrived on time and our home was left spotless after each work day. We look forward to working with you on our next project in a few months.

I wanted to update my review as it's been over six years since the install. Nothing has changed in…read moreall of this time; their service is always courteous, prompt and efficient. I had an issue with the blower and even though they had been here recently to clean the chimney, they came again without cost to me, and fixed the problem. They were unbelievably thorough. Yes, they are a little pricey but you get what you pay for. I am still a very satisfied customer.

PLEASE listen to the bad reviews - they are 100% accurate…read more I used Neal 10 years ago, and back then, his service was great. I even recommended him to family and friends. But now? His work has completely gone downhill, and he clearly has major issues finishing jobs. Most recently, he scammed me out of $470. He promised to order my logs, and weeks later--nothing. First, it was a bunch of excuses, and now he has completely vanished. Worse? He blocked all my phone numbers. There is something seriously wrong here. It's clear he is using customers' money for something else because this pattern of delays, excuses, and disappearing acts is constant. DO NOT pay him upfront. DO NOT hire him. If you ignore this warning, expect to get ripped off. To make matters worse, he also did logs for my friends (who I had originally recommended him to), and they arrived broken. He promised to replace them under warranty. That was almost a year ago. Still nothing. Save yourself the headache and money--hire someone else.

Did not complete job but took my money. Would not respond to texts, phone calls or emails. I am…read morefiling a police report for fraud

We needed a chimney inspection and cleaning. We hadn't used the fireplace in years and we were…read moreafraid to use it. Chewey and team were so wonderful. Professional,efficient, patient in explaining how to use the fireplace and made sure I was comfortable with using it before he left. I would highly recommend his team to anyone needing their service. Honest and reasonable.

"Chewy" came out to inspect our fireplace. They looked it over and took no action stating they…read morewould send a report that same day. No report, nothing done, no contact. Nothing for our money. Beware.