John with Safe Hearth Fireplace was so nice, honest and knowledgeable. He only did what was…read morenecessary and charged me accordingly. He did a great job inspecting our fireplace and if it ever needs repair or cleaning, I'll be giving him a call!

We contracted with John and his company (Trevaro) to build an outdoor fireplace and underdecking,…read moreetc. on July 2. We gave him a significant down payment and ordered materials directly to help as he said he had an opening in his schedule and wanted to move quickly but needed help with funds. We helped him and since (it's now August 14th) we have not had anyone here to work in nearly 3 weeks and don't have any updates. We are looking at our options to recover the fees and want to make sure folks know what's happening. We hope he makes this right and finishes our project and I'll update as we get more progress.

Scott and his team did an excellent job installing my wood stove. I really wanted a specific model…read morehe didn't carry, so I ordered it myself and had it shipped to them for the install. The stove was large, heavy, and had a delicate enamel finish, but they handled it with great care and got it safely into the house. They also protected my new floors and made sure the stove was perfectly placed and aligned. Building my new home has been stressful, but Scott and his crew were great. You can tell Scott takes great pride in what he does. I highly recommend Scott & his team for your wood stove installation.

We've had several fireplace companies come out and give an estimate and we got weird vides from…read moreeach. Also, because of the builder grade unit that we originally installed, each one said what we wanted could not be done. We both prayed that the Holy Spirit would guide us and, shortly thereafter, were 'led' to Ward Fireplaces & Stoves. What others said could not be done, Scott assured us it could. We believed him because of his extensive experience (20 years?). He gave us a quote within a day and scheduled for a time to install. He and his incredible crew arrived on time and completed this entire job within FOUR HOURS. We were stunned and very pleased with the result. He successfully salvaged our original marble hearth and also suggested what type of surround to use. The picture shows our completed project. Scott's craftsmanship is rapidly becoming increasingly hard to find. But we credit the Holy Spirit for leading us to him. We have not because we ASK not! Thank You JESUS!

Love the flexibility and quick response of the business. I…read morereached out seeking a Chimney inspection and cleaning for a new property I purchased. They came out on time. I was given a window of 12-4 and they arrived at 1pm. It didn't take long. They identified a fault with the seal around the gas pipe which was not with proper material and were able to correct and seal it properly. The exterior and part of the attic they could check was checked and I was given advise on next steps along with an upgrade option for future consideration. I was also shown how to open and close the damper and I felt very comfortable asking questions. The job cost $274 which I paid via Zelle and I received details of the work, recommendations, and receipt promptly after. Great and efficient service. I would definitely consider them again in the future.

I'm a Realtor and needed to get a fireplace inspection quickly. Atlanta Chimney Works was able to…read moresqueeze me in that day, and they were very professional and knowledgeable. I will definitely be calling them again!

Technician arrived on time. Texted 15 minutes before. Listened to problem we experienced. Spoke…read moreabout possible problems and asked if he should proceed. Worked about one hour 45 minutes. Problem seems to be solved

They are professionals, they know what they're doing. I requested a replacement for my chimney…read moreguard because mine was rusty, and they did it.

Jason & Suzanne provide high-end quality masonry and stone work. Art of Stone Gardening is the best…read morecompany to use in the area for any of your landscaping or stonescaping needs. Highly recommend them!

My home needed some masonry work and Jason did an excellent job. He took care of what I needed…read morequickly and exactly as we discussed. I would use Jason again and would happily recommend him.

PLEASE listen to the bad reviews - they are 100% accurate…read more I used Neal 10 years ago, and back then, his service was great. I even recommended him to family and friends. But now? His work has completely gone downhill, and he clearly has major issues finishing jobs. Most recently, he scammed me out of $470. He promised to order my logs, and weeks later--nothing. First, it was a bunch of excuses, and now he has completely vanished. Worse? He blocked all my phone numbers. There is something seriously wrong here. It's clear he is using customers' money for something else because this pattern of delays, excuses, and disappearing acts is constant. DO NOT pay him upfront. DO NOT hire him. If you ignore this warning, expect to get ripped off. To make matters worse, he also did logs for my friends (who I had originally recommended him to), and they arrived broken. He promised to replace them under warranty. That was almost a year ago. Still nothing. Save yourself the headache and money--hire someone else.

Did not complete job but took my money. Would not respond to texts, phone calls or emails. I am…read morefiling a police report for fraud

Stay away from John Dylan Clouse and Pyramid Stoneworks. Habitually late. Some days a no show and…read moreno call in advance. Some days it was truck issues, Relative in a hospital, etc. Refused to take care of clean up issues after he was paid. I had to repaint my entire pool decking. This could of been avoided by just dropping tarp, or plastic. Major issue with inaccurate height build out of outdoor kitchen. Quoted one price for granite countertop, His Vendor came in over $1,0000 over his budget. Forced to find our own granite supplier and installer. Will cost us more money to fix substantial gap in stone after granite countertops were installed, as he refused to come back and make correct. Left mutual texts and voice messages. To date no response.

DO NOT HIRE PYRAMID STONEWORKS. The many other bad reviews speak for themselves, but I feel…read morecompelled to write one myself in hopes that no one else falls prey to what my family did - John bid an outdoor project at our home, requested 60% up front and never showed up again. He's a complete scam artist - we've called and texted numerous times and haven't been able to get back in contact with him. Stay as far away as you possibly can!

Southern Chimney Sweep was fantastic. About two months after their inspection and installation of…read morenew chimney caps, we discovered a leak near one of the chimneys. They offered to come back at no charge, even though we are over an hour away, to re-inspect the new leak. The fix will require a roofer rather than chimney pro, so I'm having it fixed elsewhere, but the fact they took the time to come out and inspect again at no charge, just in case it could be an issue with the new caps, says volumes about their honesty and reliability. Thank you Southern Chimney Sweep!

I wanted to update my review as it's been over six years since the install. Nothing has changed in…read moreall of this time; their service is always courteous, prompt and efficient. I had an issue with the blower and even though they had been here recently to clean the chimney, they came again without cost to me, and fixed the problem. They were unbelievably thorough. Yes, they are a little pricey but you get what you pay for. I am still a very satisfied customer.

We needed a chimney inspection and cleaning. We hadn't used the fireplace in years and we were…read moreafraid to use it. Chewey and team were so wonderful. Professional,efficient, patient in explaining how to use the fireplace and made sure I was comfortable with using it before he left. I would highly recommend his team to anyone needing their service. Honest and reasonable.

"Chewy" came out to inspect our fireplace. They looked it over and took no action stating they…read morewould send a report that same day. No report, nothing done, no contact. Nothing for our money. Beware.

Amazing service and overall experience. The entire process from beginning to end was easy to…read morenavigate and it was great working with the team. Very respectful of me and my home. Thorough work and I appreciate the warranty to ensure nothing is missed. Lance arrived on time and worked hard to repair my unit. He took the time to carefully walk me through all the components of the unit, what to look for, how to care for it and so much more. I honestly felt like a pro when he left. He was honest about the issues and what adjustments he made to address the issues we had. Highly recommend and would absolutely use them again! So grateful to have a working fireplace after a year of it not working!

There is no way the reviews for this business are real. Lance (more on that later) came to my house…read moreand replaced batteries in a remote that was already working and hit a reset button. During the visit I told him the remote was already lighting up, so it didn't need batteries. It made NO sense to change them to begin with. While there, I asked him about fixing a loose halogen light, and he told me it was too complicated. When I explained that I had fixed them before, he then acknowledged how much I know about my fireplace, but still did not help. He just provided me a link to some glue. Nowhere during his visit did he exhibit expertise that warranted a $399 visit "for his time" (his words). After calling and emailing multiple times with absolutely no response, I texted Lance who was, it turns out, the owner, although this had never been conveyed. When we got on the phone, he was in a bad mood, called it an "f-in" (but used the real word) Monday and then proceeded to talk about how awesome he is, how much his time is worth, how many awards he has won, etc. He also said, "You are one of those people who lives in a world where you think the customer is always right, and you have no clue about the real world." He was so rude and disrespectful. My entire call with him was to understand why the invoice was $399. You can tell I'm not the first person to ever question this based on his response. I would NEVER use this company again. His work is overpriced, I'm not convinced he understands fireplaces since he changed batteries in a remote that was clearly working, communication is terrible, and his fees are not clear at all. If you do get him on the phone, be prepared to hear about how awful his day is and then be prepared to be insulted. I'm hoping he takes my $399 and puts it towards anger management classes.