Absolutely the best thing we did this spring! And what a difference it made in our air quality!…read more Our technician, Bryan, as on time, professional and did a thorough job! The price was very reasonable for the amount of work that went into cleaning our ducts. Thank you!

STAY FAR AWAY FROM THIS BUSINESS…read more Months after Brian and his team serviced my home, I AGAIN discovered another portion of our ductwork left wide open and not properly sealed. The level of unprofessionalism and lack of attention to detail id simply astonishing. Do I recommend this business? OH HELL NO.

Love the flexibility and quick response of the business. I…read morereached out seeking a Chimney inspection and cleaning for a new property I purchased. They came out on time. I was given a window of 12-4 and they arrived at 1pm. It didn't take long. They identified a fault with the seal around the gas pipe which was not with proper material and were able to correct and seal it properly. The exterior and part of the attic they could check was checked and I was given advise on next steps along with an upgrade option for future consideration. I was also shown how to open and close the damper and I felt very comfortable asking questions. The job cost $274 which I paid via Zelle and I received details of the work, recommendations, and receipt promptly after. Great and efficient service. I would definitely consider them again in the future.

I'm a Realtor and needed to get a fireplace inspection quickly. Atlanta Chimney Works was able to…read moresqueeze me in that day, and they were very professional and knowledgeable. I will definitely be calling them again!

I can't tell you if they do a good job because I refused to hire them. While at first, I was…read moreimpressed by their prompt replies, that soon turned into way too many calls and texts. I don't need multiple calls and texts the same day. I will get back to you as soon as I can. It felt like spam/harassment/automation gone wrong.

arrived on time and were very quick! Great company. Our tech was very nice as well. Will use them…read moreagain!

We needed a fireplace/chimney rework and were so pleased to find the Mad Hatter team. Everyone we…read moredealt with, from sales and office staff to field reps and installers, were all the kind of knowledgeable, professional, conscientious folks you hope to find for a big project on your home. The whole experience, and especially the finished product, could not have been better. Not a discount operation but we got the quality we paid for.

Very professional We had a gas fireplace that had not…read moreworked for a long time. They did the diagnostics and repaired. He also cleaned the fireplace out, arranged the logs, and showed us how to operate it for the next owner

Chimney and Dryer vent services was very good. They showed up on time, assessed and cleaned 2…read morechimneys and 1 dryer vent and recommended some minor repairs. We engaged them to do the repairs which were completed on time and in a very professional manner. They cleaned up after the work. We were very satisfied and would definitely recommend them (and will use them) in the future.

Both professional and responsive! Really appreciate the help in getting the Fireplace parts ordered…read moreand installed. Reasonably priced and highly recommend!

Ty and Sam from Duct Duct Goose provided absolutely incredible 5-star service! Choosing a service…read morecompany can feel like a game of chance, but they completely eliminated the guesswork--no goose chase here, just top-tier professionals. They arrived exactly on time to my home in Sandy Springs and were extremely friendly, knowledgeable, and efficient throughout the entire job. They worked quickly, offered the best price around, and exceeded all of my expectations. I definitely recommend them to anyone looking for the absolute best in the business!

Great caring people here. Knowledgeable and well trained. They put everything in my home back where…read moreit should be. Impeccable in every way. Ty earned every star with consistent, neat, hard work. I will use duct duct goose again for sure.

John with Safe Hearth Fireplace was so nice, honest and knowledgeable. He only did what was…read morenecessary and charged me accordingly. He did a great job inspecting our fireplace and if it ever needs repair or cleaning, I'll be giving him a call!

We contracted with John and his company (Trevaro) to build an outdoor fireplace and underdecking,…read moreetc. on July 2. We gave him a significant down payment and ordered materials directly to help as he said he had an opening in his schedule and wanted to move quickly but needed help with funds. We helped him and since (it's now August 14th) we have not had anyone here to work in nearly 3 weeks and don't have any updates. We are looking at our options to recover the fees and want to make sure folks know what's happening. We hope he makes this right and finishes our project and I'll update as we get more progress.

Chimney Pro Cleaners did an excellent job. The technician arrived right on time and kept me updated…read morethroughout the day about when to expect him, which I really appreciated. He was very polite and thorough -- even flew a drone over my chimney to show and clearly explain some damage he found. He completed the cleaning in under 30 minutes and made sure no mess was left behind in the house. Overall, a smooth, fast, and professional experience.

I had this service done a couple of years ago, but I'm still to this day dealing with the…read moreconsequences. An absolute nightmare from beginning to end. I wish I had followed my gut feelings during the initial visit; now I am having to pay another company to re-do half of the work. I called to have a rain pan installed (that wasn't currently installed) and the termination cap replaced (old, rusted, looked bad). Their salesman comes out, we discuss my two needs, he flies a drone over my house to take a look, and gives me an exorbitant quote. We discuss more, and I begrudgingly accept to do the job for the price offered because I need it done. I provide the deposit for half the amount to get started. He emails me the invoice, and he only has the rain pan listed for the service. I ask him to correct it on the spot. He suddenly gets amnesia, claims we didn't just discuss the two items that we just agreed upon for this huge fee, and that we had only agreed upon the rain pan being installed. I told him to update the invoice with the agreed upon services/items or give me the deposit back. He refuses to give me the deposit back, gets upset, says he's "never going to find a termination cap that fits," says the current one is "just fine," but updates the invoice to reflect what we discussed (I SO WISH I HAD JUST INSISTED ON GETTING THE DEPOSIT BACK OR STOPPED PAYMENT ON THE CHECK, AND JUST PAID THE STUPID FEE FOR THEM TO COME OUT. Would have been money well spent to get rid of them.) He sends a guy out the following week to take measurements for the job. It then takes an eternity for them to return and actually do the job. They keep claiming they can't find a termination cap that will fit. About 1-2 months later, I get an email with one photo of the completed work taken from like 20 feet away (even though the guy is standing on the roof and could have provided close-up shots). I never hear from them again. The following years, every time it rains, I hear rain coming in the chimney (which I had never heard before). I hire another company to come out, clean the chimney, and give me some options on correcting Chimney "Pro" Cleaners work so the rain doesn't come into the chimney (the WHOLE point of a termination cap is stop the rain and other things from coming into the chimney! BIG FAT FAIL!). When the new company comes, they take close-up pictures to show me what's actually up there. Chimney "Pro" Cleaners had purchased a termination cap that was a completely different size, took metal shears and made cuts up the side, forced the cap around the top of the chimney, and drilled screws all the way around to try to make it fit to the shape. I have to pay to replace it again and repair the damage. Awesome. So if you want to waste your money and have to hire another company to repair the repairs, go with these guys.