Tovy's All in One Service was very quick to respond. They communicated great and showed up on time…read more The crew was amazing: friendly, respectable of our space and thorough, explaining everything from what the service they did to options going forward. They cleaned and inspected our gas fireplace and told us everything the prior homeowner/builder did wrong. Lol We appreciated their honesty and complete explanation of what they did, could do and can handle. It was impressive that they took photos of the flu and fireplace to corroborate the work that is needed. They were professional and definitely worth the quote. We can't recommend Tovy's highly enough!!

These guys were on time, thorough, and professional! Three came and did the work quickly. They also…read moreprovided a full report and inspection.

Technician arrived on time. Texted 15 minutes before. Listened to problem we experienced. Spoke…read moreabout possible problems and asked if he should proceed. Worked about one hour 45 minutes. Problem seems to be solved

They are professionals, they know what they're doing. I requested a replacement for my chimney…read moreguard because mine was rusty, and they did it.

We had Nevermore Services install a Real Fyre Vent-Free Gas Log system, perform chimney repairs and…read moreinstall a custom-made chimney cap, and despite a few hiccups--none of which were their fault--we're very pleased with the overall experience and outcome. David Copper and Zack were professional, knowledgeable, incredibly friendly, and truly went the extra mile. David and Zack took the time to explain the system and answer all our questions. When a few hiccups came up--one of the logs arrived broken, the pilot assembly didn't work, and their pressure washer stopped working, David and Zack handled everything promptly and professionally. Even with the setbacks, David and Zack maintained a great attitude, treated our home with care, and ensured the final install was done right. We appreciate their dedication and highly recommend Nevermore Services--we will definitely call them again for any future needs!

I was newly settled into my home and never had a gas fireplace before; a few people looked at it…read moreand offered conflicting & confusing information. I decided I really needed an inspection and a how-to from pros. Nevermore responded quickly and even better worked around my schedule to make an appointment. I got exactly what I needed in a quick and professional manner. I'm relieved there was nothing wrong with my system - no repairs needed - and now have piece of mind it's safe to use. I will absolutely use this company again!

Love the flexibility and quick response of the business. I…read morereached out seeking a Chimney inspection and cleaning for a new property I purchased. They came out on time. I was given a window of 12-4 and they arrived at 1pm. It didn't take long. They identified a fault with the seal around the gas pipe which was not with proper material and were able to correct and seal it properly. The exterior and part of the attic they could check was checked and I was given advise on next steps along with an upgrade option for future consideration. I was also shown how to open and close the damper and I felt very comfortable asking questions. The job cost $274 which I paid via Zelle and I received details of the work, recommendations, and receipt promptly after. Great and efficient service. I would definitely consider them again in the future.

I'm a Realtor and needed to get a fireplace inspection quickly. Atlanta Chimney Works was able to…read moresqueeze me in that day, and they were very professional and knowledgeable. I will definitely be calling them again!

Amazing service and overall experience. The entire process from beginning to end was easy to…read morenavigate and it was great working with the team. Very respectful of me and my home. Thorough work and I appreciate the warranty to ensure nothing is missed. Lance arrived on time and worked hard to repair my unit. He took the time to carefully walk me through all the components of the unit, what to look for, how to care for it and so much more. I honestly felt like a pro when he left. He was honest about the issues and what adjustments he made to address the issues we had. Highly recommend and would absolutely use them again! So grateful to have a working fireplace after a year of it not working!

Absolutely impressed. I did some research to find a reputable company, proficient in what they do…read morerather than a jack of all trades and one that is priced fairly. I found everything with Lance and Atlanta Fireplace Specialists. My old crappy 1987 gas log turned fire burning needed help because it could no longer be used after an inspection. Lance did another inspection and yes, it was something that needed to be done. So easy to work with. Friendly, professional and attention to detail. Nothing but high praise for this company!!!

I agree with other online posts on various sites, if zero stars were an option, that's what I'd…read morerate this company. Approximately 60 days ago, we had a bedroom fireplace gas starter that stopped working properly. They assigned a technician. They rescheduled multiple times, claiming to have car trouble, busy schedules, etc. They finally showed up and I was very uncomfortable with the service tech. After inspecting the unit and climbing into our attic, he showed us a video of our chimney and told us the home had been improperly built by our custom builder 16 years ago. So, he told us they would need to cut into our drywall and conduct a major renovation to get the unit to work. We have had our fireplaces serviced and no one else ever told us there were major issues and fire hazards, etc so I just didn't believe his video and told my husband I was concerned the rep might have even created damage to drive up a bill. The rep later reached out to schedule a follow up and we declined service because we just didn't trust them. A month later these people put a $250 lien on our home as a service/trip charge. Who does business like this? Send us a bill. Call us, but no one with any level of integrity or customer service, puts a lien on a home just because you're angry we didn't fall for your trumped up sales pitch to conduct thousands of dollars of unnecessary work at our home. Contractors often walk into nicer homes and inflate pricing, etc because they assume homeowners will just pay for it. In more than 30 years of homeownership, we've dealt with many businesses and I agree with what other reviewers on Angi, etc said about this company, 'they have to be the worst company in Atlanta'. No one has ever placed a lien on any of our homes. Ever. We took a chance and used this firm as they were one of few listed to provide replacement parts for our fireplace. Please don't take a risk and trust these people. They have no integrity! Such a horrendous experience in every way.

As the adage goes, you're only as good as the people who work for you. North Atlanta Fireplace has…read morequite the curmudgeon working for them. His name is Noel Daniel. Noel does the fireplace installations. Noel was rude and abrasive from the moment he entered my home. I asked him to use shoe covers upon entering my residence. Instead of just putting on the shoe covers, he asked me why he had to wear shoe covers, and proceeded to walk towards the fireplace. I stopped him again and insisted that he put on the shoe covers. He also came in without a face mask. In this age of COVID, every home service provider should wear mask. There's no need for such boorish behavior, especially since he's supposed to provide a service. But as Clark Howard would say: that's a perfect example of customer 'no service'. Noel was in my home for thirty-three minutes, he charged $250.00, made no attempts to clean, and left all of his debris(boxes, old logs, screens, etc.), in the middle of the floor. Unfortunately, I had to leave for work, so I didn't discover this dissater until I arrived back home, leaving my wife and I to clean up his mess. Whether he's an employee of North Atlanta Fireplace, or an independent contractor, he's most unprofessional, and reflects poorly on the company. Caveat emptor!

We highly recommend them for any fireplace service. Brian responded immediately and fit us into…read morehis busy schedule. They are reliable, efficient, and fairly priced.

In the initial quote he said he would replace some rotted fascia board, so I hired him. When he…read morewas done putting the 1150 fireplace cap on I asked about the rotted wood, he said it must've been a miscommunication, and said he would be back to replace the rotted wood. Ghosted us, won't answer calls or messages. Another sketchy contractor for the Atlanta area.

Both professional and responsive! Really appreciate the help in getting the Fireplace parts ordered…read moreand installed. Reasonably priced and highly recommend!

Excellent initial repair service appointment with David late December 2025.. He was punctual and…read moreprofessional. Six weeks later, fireplace ignition issue returned. Company did not return calls.

Chimney Pro Cleaners did an excellent job. The technician arrived right on time and kept me updated…read morethroughout the day about when to expect him, which I really appreciated. He was very polite and thorough -- even flew a drone over my chimney to show and clearly explain some damage he found. He completed the cleaning in under 30 minutes and made sure no mess was left behind in the house. Overall, a smooth, fast, and professional experience.

Thank you for an awesome service! This is the third time I'm…read moreusing this company for various projects and I always happy with the results. Highly recommended