Just had our fireplace inspected by Tovy's All In One Services. They won my initial business by…read moreoffering the best pricing around for a standard inspection, compared to other local vendors. This was a key factor as our recently purchased home has required numerous services and repairs. Cha-Ching! Though I may be frugal, I am still mindful about quality. Good pricing along with good reviews, what did I have to lose? Our technician, Alberto, was professional, very thorough and took his time to do a good job. Admittedly, for the low cleaning/inspection price, I was expecting a laundry list of issues (upselling services); That was not the case at all! A few small issues were pointed out at the end of the inspection. There was zero pressure to get anything done. Alberto simply recommended correcting them at some point. I requested an estimate to repair and Alberto's pricing was very fair. Since he was prepared with all the materials needed in his truck, we were able to get it all done on the spot. We now feel safe and confident about using our fireplace this coming season! Great service all around has won over our future business. Will definitely continue to use them for years to come.

We needed our chimney inspected and it's exactly what we got. Service was scheduled quickly. Our…read moretechnician was very thorough and although this can be a messy job, he cleaned up and was very mindful of the area surrounding the chimney. I have recommended the service to some friends. Will use again when needed.

Technician arrived on time. Texted 15 minutes before. Listened to problem we experienced. Spoke…read moreabout possible problems and asked if he should proceed. Worked about one hour 45 minutes. Problem seems to be solved

They are professionals, they know what they're doing. I requested a replacement for my chimney…read moreguard because mine was rusty, and they did it.

We had Nevermore Services install a Real Fyre Vent-Free Gas Log system, perform chimney repairs and…read moreinstall a custom-made chimney cap, and despite a few hiccups--none of which were their fault--we're very pleased with the overall experience and outcome. David Copper and Zack were professional, knowledgeable, incredibly friendly, and truly went the extra mile. David and Zack took the time to explain the system and answer all our questions. When a few hiccups came up--one of the logs arrived broken, the pilot assembly didn't work, and their pressure washer stopped working, David and Zack handled everything promptly and professionally. Even with the setbacks, David and Zack maintained a great attitude, treated our home with care, and ensured the final install was done right. We appreciate their dedication and highly recommend Nevermore Services--we will definitely call them again for any future needs!

I was newly settled into my home and never had a gas fireplace before; a few people looked at it…read moreand offered conflicting & confusing information. I decided I really needed an inspection and a how-to from pros. Nevermore responded quickly and even better worked around my schedule to make an appointment. I got exactly what I needed in a quick and professional manner. I'm relieved there was nothing wrong with my system - no repairs needed - and now have piece of mind it's safe to use. I will absolutely use this company again!

Love the flexibility and quick response of the business. I…read morereached out seeking a Chimney inspection and cleaning for a new property I purchased. They came out on time. I was given a window of 12-4 and they arrived at 1pm. It didn't take long. They identified a fault with the seal around the gas pipe which was not with proper material and were able to correct and seal it properly. The exterior and part of the attic they could check was checked and I was given advise on next steps along with an upgrade option for future consideration. I was also shown how to open and close the damper and I felt very comfortable asking questions. The job cost $274 which I paid via Zelle and I received details of the work, recommendations, and receipt promptly after. Great and efficient service. I would definitely consider them again in the future.

I'm a Realtor and needed to get a fireplace inspection quickly. Atlanta Chimney Works was able to…read moresqueeze me in that day, and they were very professional and knowledgeable. I will definitely be calling them again!

Amazing service and overall experience. The entire process from beginning to end was easy to…read morenavigate and it was great working with the team. Very respectful of me and my home. Thorough work and I appreciate the warranty to ensure nothing is missed. Lance arrived on time and worked hard to repair my unit. He took the time to carefully walk me through all the components of the unit, what to look for, how to care for it and so much more. I honestly felt like a pro when he left. He was honest about the issues and what adjustments he made to address the issues we had. Highly recommend and would absolutely use them again! So grateful to have a working fireplace after a year of it not working!

There is no way the reviews for this business are real. Lance (more on that later) came to my house…read moreand replaced batteries in a remote that was already working and hit a reset button. During the visit I told him the remote was already lighting up, so it didn't need batteries. It made NO sense to change them to begin with. While there, I asked him about fixing a loose halogen light, and he told me it was too complicated. When I explained that I had fixed them before, he then acknowledged how much I know about my fireplace, but still did not help. He just provided me a link to some glue. Nowhere during his visit did he exhibit expertise that warranted a $399 visit "for his time" (his words). After calling and emailing multiple times with absolutely no response, I texted Lance who was, it turns out, the owner, although this had never been conveyed. When we got on the phone, he was in a bad mood, called it an "f-in" (but used the real word) Monday and then proceeded to talk about how awesome he is, how much his time is worth, how many awards he has won, etc. He also said, "You are one of those people who lives in a world where you think the customer is always right, and you have no clue about the real world." He was so rude and disrespectful. My entire call with him was to understand why the invoice was $399. You can tell I'm not the first person to ever question this based on his response. I would NEVER use this company again. His work is overpriced, I'm not convinced he understands fireplaces since he changed batteries in a remote that was clearly working, communication is terrible, and his fees are not clear at all. If you do get him on the phone, be prepared to hear about how awful his day is and then be prepared to be insulted. I'm hoping he takes my $399 and puts it towards anger management classes.

The technicians were polite, efficient and provided good explanations. They were on time, gave me a…read morespecific time they'd be here, not a window.

Would give 10 stars if I could. We went from a low stone-faced fireplace with a broken insert to a…read moregorgeous ceiling-height brick design. Rene was amazing to work with, made excellent recommendations, and his team was on time, courteous, and incredibly skilled. Thank you so much, Regal Fireplace!

Amazing service tech! Harland was the first certified technician I had inspect my fireplace and…read morealso learned a lot of places do not have licensed service tech so I felt so much safer having him inspect. He was extremely professional and knowledgeable with his work and made me feel very comfortable with his assessment. I would definitely recommend north atlanta fireplace grill & patio for all your fireplace needs

I agree with other online posts on various sites, if zero stars were an option, that's what I'd…read morerate this company. Approximately 60 days ago, we had a bedroom fireplace gas starter that stopped working properly. They assigned a technician. They rescheduled multiple times, claiming to have car trouble, busy schedules, etc. They finally showed up and I was very uncomfortable with the service tech. After inspecting the unit and climbing into our attic, he showed us a video of our chimney and told us the home had been improperly built by our custom builder 16 years ago. So, he told us they would need to cut into our drywall and conduct a major renovation to get the unit to work. We have had our fireplaces serviced and no one else ever told us there were major issues and fire hazards, etc so I just didn't believe his video and told my husband I was concerned the rep might have even created damage to drive up a bill. The rep later reached out to schedule a follow up and we declined service because we just didn't trust them. A month later these people put a $250 lien on our home as a service/trip charge. Who does business like this? Send us a bill. Call us, but no one with any level of integrity or customer service, puts a lien on a home just because you're angry we didn't fall for your trumped up sales pitch to conduct thousands of dollars of unnecessary work at our home. Contractors often walk into nicer homes and inflate pricing, etc because they assume homeowners will just pay for it. In more than 30 years of homeownership, we've dealt with many businesses and I agree with what other reviewers on Angi, etc said about this company, 'they have to be the worst company in Atlanta'. No one has ever placed a lien on any of our homes. Ever. We took a chance and used this firm as they were one of few listed to provide replacement parts for our fireplace. Please don't take a risk and trust these people. They have no integrity! Such a horrendous experience in every way.

Chimney and Dryer vent services was very good. They showed up on time, assessed and cleaned 2…read morechimneys and 1 dryer vent and recommended some minor repairs. We engaged them to do the repairs which were completed on time and in a very professional manner. They cleaned up after the work. We were very satisfied and would definitely recommend them (and will use them) in the future.

Both professional and responsive! Really appreciate the help in getting the Fireplace parts ordered…read moreand installed. Reasonably priced and highly recommend!

Chimney Pro Cleaners did an excellent job. The technician arrived right on time and kept me updated…read morethroughout the day about when to expect him, which I really appreciated. He was very polite and thorough -- even flew a drone over my chimney to show and clearly explain some damage he found. He completed the cleaning in under 30 minutes and made sure no mess was left behind in the house. Overall, a smooth, fast, and professional experience.

I had this service done a couple of years ago, but I'm still to this day dealing with the…read moreconsequences. An absolute nightmare from beginning to end. I wish I had followed my gut feelings during the initial visit; now I am having to pay another company to re-do half of the work. I called to have a rain pan installed (that wasn't currently installed) and the termination cap replaced (old, rusted, looked bad). Their salesman comes out, we discuss my two needs, he flies a drone over my house to take a look, and gives me an exorbitant quote. We discuss more, and I begrudgingly accept to do the job for the price offered because I need it done. I provide the deposit for half the amount to get started. He emails me the invoice, and he only has the rain pan listed for the service. I ask him to correct it on the spot. He suddenly gets amnesia, claims we didn't just discuss the two items that we just agreed upon for this huge fee, and that we had only agreed upon the rain pan being installed. I told him to update the invoice with the agreed upon services/items or give me the deposit back. He refuses to give me the deposit back, gets upset, says he's "never going to find a termination cap that fits," says the current one is "just fine," but updates the invoice to reflect what we discussed (I SO WISH I HAD JUST INSISTED ON GETTING THE DEPOSIT BACK OR STOPPED PAYMENT ON THE CHECK, AND JUST PAID THE STUPID FEE FOR THEM TO COME OUT. Would have been money well spent to get rid of them.) He sends a guy out the following week to take measurements for the job. It then takes an eternity for them to return and actually do the job. They keep claiming they can't find a termination cap that will fit. About 1-2 months later, I get an email with one photo of the completed work taken from like 20 feet away (even though the guy is standing on the roof and could have provided close-up shots). I never hear from them again. The following years, every time it rains, I hear rain coming in the chimney (which I had never heard before). I hire another company to come out, clean the chimney, and give me some options on correcting Chimney "Pro" Cleaners work so the rain doesn't come into the chimney (the WHOLE point of a termination cap is stop the rain and other things from coming into the chimney! BIG FAT FAIL!). When the new company comes, they take close-up pictures to show me what's actually up there. Chimney "Pro" Cleaners had purchased a termination cap that was a completely different size, took metal shears and made cuts up the side, forced the cap around the top of the chimney, and drilled screws all the way around to try to make it fit to the shape. I have to pay to replace it again and repair the damage. Awesome. So if you want to waste your money and have to hire another company to repair the repairs, go with these guys.