Brandon Hayes was high-pressure and didn't seem to really listen to my needs and wants. I don't…read morerecommend Brandon nor Enterprise Car Sales for this reason. I felt judged by multiple staff members, because my ID wouldn't scan. They treated me like I had a fake ID or something which was pretty funny because I provided my insurance as well and they still had to talk their manager into "letting" me take a test drive. Safe to say, I won't be buying a car from this location or company anytime this century.

I didn't wind up buying anything from this place, but I wanted to leave a review just because my…read moreexperience was fairly positive. I came one evening after just making an appointment maybe thirty minutes beforehand, and I was connected with Raphael. There were two cars that I was interested in, and while one of them wasn't available at the time, I was able to look at the other car I was interested in; the other was at another Enterprise location and not on site at the time. I would have liked an offer to test drive the car I saw, but I acknowledge I arrived here about fifteen minutes before the place closed, which is a little late perhaps. Raphael is a great conversationalist, and after the we met he followed up with me and even let me know when the other car I was interested in was available for viewing/test driving. I will say that he's not the best at remembering our conversations since he called me back more than once after I told him I would need a while before I got back to him, but he's overall friendly and professional. At this point though I had already seen another car in the area that was more competitively priced than Enterprise's, but I'll definitely keep Enterprise in mind for future business.

I had a great experience purchasing a Range Rover from Velocity.... negotiating a very fair price…read morewas straightforward...Joseph assured me that the vehicle was in excellent condition, that they had installed new brake pads (that he acknowledged high quality but were not OEM)... and there was nothing else it needed....after a number of telephone conversations with Joseph I moved forward with purchasing the vehicle... Joseph continued to communicate with me about the shipping of the vehicle and procured an excellent price to ship it to Arizona... I had the vehicle shipped directly to my independent Land Rover technicians, Rover N Techs in Scottsdale... it arrived several days ahead of schedule... I asked my trusted technicians to throughly inspect the Rover and call me...two days later,I got a call..."you purchased a great Range Rover, in extraordinarily condition", they waived the inspection fee putting the money into changing the oil to the special Castrol oil that only certified technicians can obtain... I am currently on a road trip enjoying the great Range Rover I purchased from Velocity...I highly recommend this company and its owner Joseph S.

Scum bags in the real sense of the word. They bought a car from me on Ebay, and NEVER paid for it…read more The sales guy on the phone was a real jerk. I wouldn't buy anything from these guys. Buyer or Sellers BEWARE SCUM bag just sends me a note stating the car in question sold for more money by his friends a LIE. Was listed on Ebay and they tried to hide the fact it had some issues and people asked me about the car. The reason I sent a nasty response was it was on EBAY and asked for pictures AFTER auction. Read Ebay rules dummy, it is a legal contract and you never paid...get it. WALK AWAY PROSPECTIVE BUYERS he gives the industry a bad name.

Brought my car in for an oil change and tire rotation, and just a quick inspection (you never know…read morewhen something could be going wrong under the hood). First things first, I received an email about a special for 29.99. Can't pass that up! Second, they drove me to work and picked me up to drive me back. Both rides were extremely pleasant. There are a few names I'd like to throw out there. They need a good pat on the back (or a raise. whichever. lol) Aaron was the first gentleman I saw and who greeted me when I arrived. Very friendly and made sure I was all taken care of. Expert service. Next up...Bill and Dave. These were the two gentleman that drove me to and from work. They were so pleasant, I cannot emphasize this enough. Had wonderful conversations with both of them. Thank you for the rides, guys! After that, it was quick and easy. Paid and drove off. I recommend this place to anybody. They know what they're doing and I couldn't be happier! Thanks again!!!

Bought 2026 GMC Sierra AT4 in November. Sale was smooth and quick. January - Glow Plug was bad…read moreand throwing code. Took a few days to get serviced. Yesterday, Sunday, Info Center showed the car was operating at Reduced Acceleration - Drive with Care. Code was reduced oil pressure. Call dealership at open Monday morning, Was told to bring car in right away and the would swap out with a loaner. While checking in at dealer, was told they are 30 days out and they will squeeze in at some point. Kicker was they want to charge me $48 per day for loaner until they can verify there is an issue. Called Weber Chevrolet and Bommarito GMC and was told to bring car, they would get in right away and provide a loaner. Guess where we will be buying future vehicles and having service done. As soon as we pulled out of bay check engine light was on.

we were in a pinch because our jeep had quit. Our credit was not the greatest but they worked with…read moreus from the start. No real pressure because we understand our situation. Now we have a nice new car

I used to be a customer and was going to buy my third car from them. I went there recently and it…read moreis a totally different staff and atmosphere now. I asked about THREE cars, and they hmmmm were not on the lot and tried to steer me into things I could not afford. I will not buy anything from them. Beware

I walked in wanting to test drive and Brian asked me as soon as I walked in how he could help. He…read morewas able to get the Santa Fe calligraphy for me and even cooled the car down before we went out since it was warm out and I was wearing shorts lol I thought that was very thoughtful. He explained some of the new tech inside and some options I didn't even realize it had. I had to adjust to the shift being on the steering wheel instead of the middle console so it was trial by fire but I really loved it. When I got back Brian was happy to hear that I loved it but I did preface before we left the lot that it was the first dealership I walked into and that I want to test drive multiple vehicles. He definitely gave me more info and comparing to the models I wanted to test drive which I appreciated, but luckily my husband already told me everything he said because he is into cars. He didn't push which I also appreciated. I'm just not ready to purchase yet. I did receive a follow up call two days later and got more info. I let them know I have a Honda with not even 60k miles so it will still be awhile. I just wanted to test drive so I knew far in advance. I appreciated that they said they understood and that I barely touched the surface with the Honda and they appreciated my candidness. Like I told the caller, I'll come back and work with Brian because I'm loyal so don't worry!

I went to have my 2013 Hyundai Sonata serviced, oil change and asked to have my engine that was…read moresounding a little rough looked at. I even paid to have a mechanic drive it to help diagnose the issue. Was told that they thought it might have been low engine oil, which they replaced. Fast forward 3 days and I am broken down on the side of the freeway because my engine failed. Was also shown a cabin air filter and told it needed replacing only to have the manager turn to someone else and tell them that was their filter. I checked and mine was never removed. I think they must just have a filter that they show everyone. Have been coming to this dealership for 12 years because that is where I bought my car, but service has gotten steadily worse and I will never go back. Like the Hyundais but will buy from someone else

The collision center is phenomenal! Bryan Fowler and his whole team did an outstanding job and made…read moresure I was 100% satisfied. They did a great job restoring my Jeep Grand Cherokee to it's former beauty after significant hail damage. The customer service here is second to none. Thanks to the whole team!

I had the worst, most uncomfortable experience buying my car at David Taylor Ellisville. Don't…read moreexpect to be treated like a human here or receive any real customer service. I was buying a car and hoping to trade my older one in. Right away the manager came back in and said my car "wouldn't even start." Now, my car has a lot of problems but that was not one of them. He flat out lied to try and devalue my car and then offered me $100 for it. You can get that just for the battery! Absurd and insulting. The salesmen are crooks like you read about, unwilling to work with you much on price and tack on an almost $700 admin fee at the end when you're too tired to fight. Just down the street at Acura, they waived their fee for me immediately. Every lie in the book was used on me at DTEC, like I was an idiot (I look much younger than I am which was even commented on and clearly I was treated like I'm young and dumb), but I played the part because I liked the car. I was there from 11am to close. I was starving and getting dizzy. My salesman offered me a sandwich and pulled out his phone but clearly never intended to spend his precious scheckles. By the end I was so low blood sugar, I could hardly function and what did they do? They locked me in a room with Mike, the Finance Manager, who my dealer Reed boasted was "such a great guy" before I went in. Mike in no way lived up to this. In fact, he was the worst part of the entire experience. Rude, unprofessional, and uncompassionate. I told him many times I was tired, had a long day, I was hungry and not feeling well. He continued to HARD SELL me a warranty that I politely declined so many times I lost count. He just sat there and continued to crunch numbers to get his precious warranty in the bag. I finally convinced him to let me sleep on it. I asked several times if someone could provide me with a ride to pick up my car the next day, after spending nearly 30,0000 dollars!!! NOPE. TOUGH LUCK. "GET AN UBER." DISGUSTING!!! I told my Uber driver this and even he was disgusted and said he would never shop there. He was so appalled he said he was going to call them and tell them. I was a salesman when I was 16. I outsold everyone at my store and I did it by being honest, respecting my customers and caring for their needs. You will NOT find that at David Taylor. I Ubered in the next day, still tired and squeezing in between work appointments. I told them I was short on time and had to be in and out. Reed said I needed to see Mike again. I flat out told him I WAS UNCOMFORTABLE and did not want to talk about warranties, to which he callously replied, "Tell him." THEY LOCKED ME IN A ROOM WITH MIKE AGAIN WHERE HE CONTINUED TO HARD SELL ME AGAIN ANYWAY!" I politely declined again and again until I finally had to SHOUT at him and tell him to leave me alone, get my car, and get me out. I told him "You guys already took me for everything I have." He scoffed and mocked me "Pff Everything you have." Super professional, bud! I could go on but I would fire you immediately! I work in radio and know A LOT of people. I host my own show which thousands of people listen to around the world. I worked in Hollywood movies before that. Really not a bright idea to make this kind of impression on me. Just a little kindness, a little effort to make their customer happy would have gone a long way. Here's the cherry on top. The next day, I noticed damage on the car. I called Reed and he of course denied all knowledge and didn't care, passing me over to the higher ups. I called Burt and he never bothered to call me back. I'm guessing they will do ABSOLUTELY NOTHING to help, as is their usual motto at this dealership. I was lucky and unfortunate enough to find the car I wanted here, but will never go back and never recommend. I had such a terrific experience at the dealer down the road and left them a great review even though I didn't buy from them. Know why? Because they treated me like a HUMAN BEING. David Taylor Ellisville only cares about one thing, GETTING YOUR MONEY.

Bones, helped us pick out our Toyota RAV4, and he did it the right way clear communication, zero…read morepressure, and a whole lot of common sense. He explained things and made sure we understood every step of the process. That already puts him ahead of about 90% of the field Buying a car can feel like wandering into the wilderness without a map, but Bones had a plan, stuck to it, and executed it well. No gimmicks, no nonsense, solid fundamentals and great service. If you're looking for someone who runs a tight ship and gets results, Bones is the guy you want helping you land your next vehicle. Highly recommend.

I recently purchased my second Camry from Lou Fusz Toyota, and I wanted to share my experience…read more While the process wasn't completely flawless and there were a few hiccups along the way, what truly stood out was how everything was handled afterward. By the time I drove off with my car, I felt genuinely heard, respected, and taken care of. That made all the difference. I understand that no experience is perfect, but the team's effort to make things right turned it into a very positive one overall. A special thank you to Aziz, Deli and Jimmy for being so professional, patient, and understanding throughout the process. Their support really meant a lot. Because of that, I'll definitely be returning when it's time for my next Toyota.

Bought a 2023 Subaru Ascent Onyx Edition and couldn't be happier with my new car. Alexis Simmons…read morewas my sales person. Loved her! Alexis was so helpful in making my decision. If she didn't know an answer to one of my questions, she would find someone who knew. No B.S. talk. Management and Finance staff was pleasant and easy to work with. They all turned buying a car into a stress free and enjoyable experience.

I went to Sunset Hills twice ready to buy a car. Both times I was waited on by a rude female…read moresalesperson who didn't seem very interested in selling a car. She also knew next to nothing about the cars. Consequently, I went elsewhere to purchase my Subaru.

We've bought two cars there. Always great service, and had a cup of coffee while I waited. Faster…read morethan anticipated -- and they included a free car wash.

This was a frustrating experience going in for an oil change. It starts when you walk in and see 3…read moreadvisors looking down at their screens and when one looks up and greets you with a "You need help?" The service advisor told me I was in for a wheel rotation despite what the dashboard message said - "Oil maintenance required" . Despite what I set the appointment for and what the vehicle said - he insisted on making his point and ignoring the fact I wanted and need an oil change. Said I was early - never acknowledged that the Toyota dash could be wrong or misleading. Several other employees watched this including other advisers and no one stepped in. This turned into an escalation where he ended up telling me to take my business elsewhere. I did - within 30 minutes I got a call from the manager wanting to make things right because "we got off on the wrong foot" I didn't get off on the wrong foot - the advisor was a condescending jerk who made it all about him being right and proving himself right despite me being there for a simple oil change because the vehicle said I needed oil service. Jay Wolfe service is a miserable outfit and I cannot recommend them at all - especially if you know what you think you want or your car tells you what you want.

We rented a bus from STL Ride for a mother-son dance and had such a great experience! Gretta was…read moreincredibly friendly and made the booking process easy for our group. Everything went smoothly from start to finish. Our driver was awesome -- professional, fun, and made the night feel extra special for the boys (and moms!). It really added to the whole experience. We would absolutely use them again and highly recommend them for group events!

Tee was our driver for our wedding and was absolutely amazing. She texted me the day before and…read morekept me updated the entire time on where she would be parked waiting for us at each stop we did. I cannot recommend this service enough if you are in search of a wedding party bus! Be sure to request Tee! Thank you for making our day an awesome one!