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Platinum Limo STL

5.0 (3 reviews)
Open • 8:30 am - 6:00 pm

Services - Platinum Limo STL

Limos

Party bus rentals

Platinum Limo STL Photos

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Once Upon A Party Bus - Inside the bus

Once Upon A Party Bus

(2 reviews)

Same-Day Cancellation - No Refund After Multiple Attempts…read more I had a reservation with Once Upon a Party Bus LLC for January 10, 2026. In the week leading up to the event, I made multiple attempts to confirm details and received no response. Then, just a few hours before the scheduled pickup on the day of the event, I was informed they would not "be able to make it." This left me scrambling to arrange transportation for 20 people with almost no notice. I was forced to book another company at a higher cost, resulting in a significant additional out-of-pocket expense. I requested: * A refund of my $100 deposit After receiving no response, I followed up multiple times - still no response. The company posted on Facebook that the business had closed and that refunds would be issued within 10-15 business days after January 12. That timeframe has now passed. I followed up again on February 2 requesting a concrete update and received no response. I also attempted to request the refund via Cash App but was unable to process the request. As of today, I have not received any refund or communication. The same-day cancellation and the failure to issue promised refunds or respond to repeated professional outreach are extremely concerning. If anyone has additional contact information for the owners or insight into how refunds are being handled, I would appreciate the information.

I can not recommend Once Upon A Party Bus more! Was looking around for a limo/bus just for a fun…read morenight of bar hopping with friends. I shopped a few different places. I spoke with Hope here, who was super nice and answered all my questions. Between the customer service she provided and the pricing, I decided to go with them, and I'm super glad I did! The bus is absolutely awesome. Lots of room, cool lighting, and it even has a bar with space for drinks. Our driver Ron was super fun and accommodating. He even recommended a couple of places to go around where we were. Such a great experience with this company. Will definitely use them when I need a party bus again!

Exceed Limo

Exceed Limo

(10 reviews)

Horrible!!!! Our driver showed up 30 minutes late to pick us up and then was FALLING ASLEEP WHILE…read moreDRIVING!!!! We made him pull over and drop us off someone nowhere near our destination. NEVER USE!!!

Exceed Limo was absolutely terrible. We booked them for my…read morewedding on 8/7/21. Our driver showed up 20 minutes late and had been smoking in the party bus. We were late, so I didn't say anything and we rushed on. We almost got in numerous accidents, he didn't listen to our directions, got lost in downtown St. Charles where the streets were too narrow to go down with a bus, and made us even later for pictures. We lost about an HOUR of planned pictures before the ceremony due to him. After the ceremony, we all loaded back on the bus to go to the reception site for pictures. He was passed out on the bus. One of my bridesmaids went to wake him up, called for him, and had to shake him vigorously to wake him up. He pulled out from the ceremony, pulled into a QuikTrip and ran inside. Didn't say a word to us. I was absolutely furious. We were already late, had missed time to take pictures before the ceremony, and now we lost MORE time. He took 15 minutes in QuikTrip, came out with snacks, and drove to the ceremony site. He drove 25MPH on highway 94, drove in the center of the road, and we were once again late due to him. The drive out to the winery was in near silence because my entire wedding party was terrified that we weren't going to make it there. My photographer was furious, we lost two hours of photography due to him. This is time we will never get back, pictures we wont have from our wedding due to an incompetent driver. We have reached out to the company and were told "he had a late job the night before so he was tired". I work nightshift, I ALWAYS have a late job, but I don't let that impact others. Stay away from this company, they nearly ruined my wedding day and I will never be able to get this time or the missed pictures back. We were so looking forward to time with our wedding party in the bus, having a good time, driving around and taking pictures, but all of that was lost due to this company and that awful driver.

Platinum Limo STL - limos - Updated May 2026

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