We used JED for a employee shuttle for a large event we were hosting and the interaction was by far…read moreone of the most seamless, stress free experiences. The vehicles were clean, and the drivers were great!

The bus is old, (495,000 miles) it broke down, and the driver was rude. Short snappy responses and…read moreno updates, waiting for hours for a mechanic to show up. Hire at your own risk.

The driver, Darwin, was very professional. He communicated with us ahead of time and told us where…read moreto meet him. He was on time, helped with our luggage, and made sure we were well taken care of. He walked us into the hotel to make sure everything was good. Very impressive

BEST Transportation is truly the BEST! They made the entire planning process through the end of day…read moredrop off seamless and stress free. I couldn't be happier that we went with them and will absolutely be using them for any transportation needs in the future. Our account manager Heather and driver Maceo were truly fantastic!! Cannot recommend them enough!

Same-Day Cancellation - No Refund After Multiple Attempts…read more I had a reservation with Once Upon a Party Bus LLC for January 10, 2026. In the week leading up to the event, I made multiple attempts to confirm details and received no response. Then, just a few hours before the scheduled pickup on the day of the event, I was informed they would not "be able to make it." This left me scrambling to arrange transportation for 20 people with almost no notice. I was forced to book another company at a higher cost, resulting in a significant additional out-of-pocket expense. I requested: * A refund of my $100 deposit After receiving no response, I followed up multiple times - still no response. The company posted on Facebook that the business had closed and that refunds would be issued within 10-15 business days after January 12. That timeframe has now passed. I followed up again on February 2 requesting a concrete update and received no response. I also attempted to request the refund via Cash App but was unable to process the request. As of today, I have not received any refund or communication. The same-day cancellation and the failure to issue promised refunds or respond to repeated professional outreach are extremely concerning. If anyone has additional contact information for the owners or insight into how refunds are being handled, I would appreciate the information.

I can not recommend Once Upon A Party Bus more! Was looking around for a limo/bus just for a fun…read morenight of bar hopping with friends. I shopped a few different places. I spoke with Hope here, who was super nice and answered all my questions. Between the customer service she provided and the pricing, I decided to go with them, and I'm super glad I did! The bus is absolutely awesome. Lots of room, cool lighting, and it even has a bar with space for drinks. Our driver Ron was super fun and accommodating. He even recommended a couple of places to go around where we were. Such a great experience with this company. Will definitely use them when I need a party bus again!

We used Premium Transportation for transporting 4 adults and an infant and they were fantastic!…read more We needed to be picked up at 2 different terminals in St. Louis and transported to Chesterfield, MO. He was ready in the terminal to assist with the luggage and brought us right to the other terminal in time to pick up the other family members and their luggage. I definitely recommend Premium Transportation Services for your Limo Service!

I booked a ride from Lambert St. Louis airport to Freeburg, IL at the last minute two days before…read moreChristmas. Premium was able to accommodate me with no problem. The driver met us at the Baggage Claim and had a Sign with my name on it. He helped us with our Luggage and made us feel like VIPs. Professional and Friendly. New, Clean and Spacious Car. I will definitely call Premium Transportation Services the next time we go to St. Louis!

Malik provided a fantastic experience on our rides from the airport to the hotel and on our return…read moretrip to the airport. He is professional and personable. The vehicle was clean and first class. I would highly recommend this company. Prices were also competitive.

Amazing, we rode in sprinter limo it was clean ready on time, great driver…read more Will use them again.

I highly recommend Apex Transportation and Arsen Babayan! From my first email to them to Arsen…read moredropping us off after a night out, everything was great! Arsen was very responsive every time I contacted him. He showed up early with a very clean car and was super professional. We hired him for seven hours and he was pleasant the entire time. We'll definitely be using his services again!

Spectacular service! After a very long work-week out of town, riding home with Apex was so relaxing…read moreand allowed me to unwind before even arriving home. Checked all my boxes for a car service: clean, comfortable, cordial, affordable, safe. Arsen was great in staying in communication from booking through pickup. He arrived early, had great customer service, and drove well. I have used this service twice now and will definitely be a regular customer! Thank you very much!

THANK YOU! Russ did an excellent job driving the bus to Kirkwood for my mother's funeral. This…read moresaved older guests from the danger of navigating dangerous traffic. The (party bus) was comfortable and light inside - we wanted mom's funeral to be a celebration of life and be more positive. The bus was awesome! Guests were able to relax, visit with seldom-seen relatives and even move around to visit with other people. Had we rented a limousine, we wouldn't have had that utility. Considering that we hauled 17 or 18 people, the cost was reasonable. YES! I would recommend Russ and your company. The (party bus) was the highlight of the funeral - very positive atmosphere, very conducive to relatives visiting relatives and focusing on good thoughts and good stories. I love you guys! George Koprivica

We used this company for our wedding on 8/26/17 and requested a shuttle to take our guests from the…read morehotel they were staying at to our wedding reception. We requested that this service start at 5:45pm and continue for an hour. At 6:15, while downtown taking pictures, my new husband and I started receiving texts and phone calls from family members asking what time the shuttle was supposed to arrive. It never showed up. We ended up calling the company and the driver had left because "nobody was in the lobby", which was entirely untrue. Over 50% of our guests were in the lobby because they were staying at the hotel. My 90 year old great aunt had actually been standing outside in front of the hotel in the heat waiting for over 40 minutes. We ended up having to send our party bus to help pick up guests which stranded the bridal party at one location downtown. This caused about half of our guests to miss the cocktail hour at our reception that we had paid for, and for us to miss out on another picture location because we had to send our bus away. As soon as we mentioned that we didn't think we should pay for a service that never would have showed up without us calling them to ask, the owner we talked to became extremely unpleasant. He ended up crediting us for about 5% of our total cost and when we said we didn't think we should pay for the shuttle at all because of what we lost out on, he hung up the phone on us. He also mentioned that he wasn't making us pay for the "extra time" we had the party bus like that would make us feel better. We only needed that extra time because our party bus had to act as a shuttle. I've never had a worse customer service experience in my entire life. Everyone we dealt with leading up to the wedding was super helpful and pleasant, but as soon as they had our money, service was terrible. I wouldn't recommend them to anyone for anything. It's easy to be nice to people when things are perfect, but being rude to and hanging up on customers when your company makes a mistake is really telling about the kind of people we actually did business with.

From the minute I called, they were very professional! Ray sent all my confirmations right away…read morethrough email! He called me 48 hours and 24 hours in advance to confirm. He told me my drivers name and gave me his phone number. The bus arrived 10 minutes in advance. He picked us up at all of our locations promptly. I gave 4 stars because the TV was not working and I really wanted my movie to be playing the background! *TIP* The 24 passenger fits 20 adults comfortable. I think if we had 24 people we would have been crammed. We were all average size adults, a few tall guys..but I think 24 is squeezing it!

This was our second time using STL Executive Transportation. The quick response and communication…read moreto emails regarding questions, reservations etc., was top notch. The drivers arrival was on time and even early. All the drivers were safe in our travels. We will be using them again.

The car was spotless, I was amazed! The driver was professional and courteous, and the entire ride…read morewas smooth. He even helped me with luggage! Excellent, dependable service from start to finish. Will definitely use it again and again!!