I made an appointment to have my breaks replaced. When I brought it in, Ray and crew said I didn't…read moreneed to replace yet. What?!? A care repair place that's honest?! I was so grateful! I was taking a little road trip the next day and wanted to be sure. They even put air in my tires! This was my first interaction with Ichiban, but it definitely won't be my last. So nice to have an honest auto repair shop!

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

They didn't touch my skid steer. I explained the problem and they said while they might "could"…read morefix it, they don't have the parts access Bobcat does, nor the experience to work on those particular engines, so I would b better off elsewhere. Rather than take the work, they suggested a better alternative both in terms of price and perhaps quality of work. So they just ended up on my very short list of places to take my diesel truck should it ever need work. I very much appreciate honesty up front like that.

Excellent service! We called within minutes of closing, in a bind on the side of the road. We were…read moreon the way to our anniversary weekend trip & disappointed time be broke down to say the least. Jason in service came out for an after hours service call and was the nicest, most helpful, professional, and efficient. He had the correct parts with him when he showed up, saving us tons of time. We were rolling again in less than an hour! Called this morning after to pay the bill and it was INCREDIBLY reasonable for the excellent service provided. Couldn't have asked for more! Thank you Jason & team!

I contacted Rv Tech Mobile service for a roof leak. The service was completed on November 1st…read more The tech stated, that the roof would need additional repairs. Tech stated that an estimate would be forwarded for review. After a week, I called Jay for a status of the estimate, I was informed, that it would be a few more days. It has now exceeded 6 weeks w/o my estimate. The owner states this is a Veteran owned business. I would not do this to another Veteran.

I asked for a simple 11:00am call out for an evaluation and estimate two days in advance to fit his…read moreschedule I. I had to make a follow up call today to learn that the tech would be 2 hours or more late. Dont make appointments when you can't keep them.

This place is 10/10 and my favorite to go to! Full Service and good pricing. You wait inside while…read morethey vacuum, put the car through the wash, spot clean dash and windows and mirrors, microfiber hand dry for their "Classic" $18. Inside there is free coffee, local business items for sale like soaps, candles, cards, etc. Inside is super clean and nice.

I've always been somewhat pleased with university car wash. Use them for several years off and on…read more Took my truck in today to be washed. I was in a hurry and I should've walked around the truck to inspect the work. instead I hopped in and took off and went on about my business. I spent $25.00 on the WHEEL DEAL, and paid an extra $10 to have the rubber mats washed I can still write my name on the dash from the dust as you can tell it was not even touched. Walking around the truck the front grill and bumper as well as the back bumper have dirt all over it. You can see the brush marks from the car wash. The side rails are just as bad. I'm very disappointed. To be clear, I was not looking for a full detail. But just a wash and wipe it down. You can't hardly even tell, it's been to a car wash today.

My well used (155k miles) 2017 GMC Yukon XL Denali's AC stopped cooling this week and the…read moresuspension has started riding like a bucking bull. Being new to the area and out of warranty, my wife found MPAuto Repair on Google with incredible reviews. Hao, and company diagnosed the problems and provided an estimate which equals about three car payments on a new vehicle but a lot cheaper than a dealer would charge. We swallowed hard but decided to move forward with the repair and they completed the work quickly and efficiently. Their positive friendly aporoach to everything was really refreshing! When I went to pick it up, they asked me to come out in the shop to show me the parts that failed and were replaced. Definitely not a fancy operation but they've earned my business, five stars and referrals!

This repair shop is amazing because the people are amazing. They are:…read more 1. Honest. I've literally had them charge me nothing because they fixed the problem in minutes. Other times they were a fraction what the dealership wanted. 2. Fast. 3. Nice. It's genuine. These are kind hearted good people. They are not putting on a face for the customer like some dealerships. Im old. I can tell the difference. 4. Excellent mechanics. This is most important of course but they know their business inside out. Im not a good mechanic myself but do enough of my own work to recognize excellence and competence in others. 5. Some might complain about the less than fancy location but that's one thing keeping their overhead low. I literally could not have come up with a better place to get my car fixed if I thought about it all day and asked God for help.

My compliments to Marie, who handles call inquiries. Clear communicator, detail oriented, and very…read moreknowledgeable on different windshield specs for varying vehicle model trims'.

i am extremely picky when it comes to my things. went to…read moreanother company to get a "quote" for my window. the man told me a grand? i'm not obviously experienced with cars. but, with them, i was instantly impressed. a lovely WOMAN OWNS this company & her wonderful husband installed the window. found them on google, requested a quote (wasn't messaging a computer. the actual owner.), got my quote, sent the address and they arrived THAT WEEK. first photo was taken at 9:20am & at 10:04am my window was done. there was no extra charge for anything. i try to mostly support local / family owned & im SO glad i did. thank you guys so much. it feels like a new car.

Craig, Wanted to say…read morethank you for the fantastic service! Quick turnaround after some miscommunication on my part and wanted to say thanks again for all your help! We'll certainly pass your business along to friends and neighbors!

I went to Home Depot in Roanoke the other day and when I returned to my car, some Jackwagon had…read morescrapped against my front bumper leaving a nasty scar that looked like it had gone through the paint. I guess he or she just forgot to leave information claiming responsibiliity. NOT Anyway, as I was driving down Davis Blvd I happened to see Hollywood Finishes. I pulled in and gentleman met me in the parking lot to ask how he could help me. I showed him the damage and asked if I could get a quote for the damage. He told me to stay there and he would be right back. As I was parked next to this GINORMOUS truck that they parked next to me, I was looking at it in awe of how big it was. He called me back to my car and said your ready. I looked at my car and it looked good as new. When I asked how much I owed him, he said it was on the house because it didn't take him more then 5 minutes. What? Customer service was excellent. I can't recommend Hollywood Finishes enough. This is my go to for all my automotive body needs from this point forward.

Bought 1 in 2025 and another one yesterday. This is the place to go if you want to trade/buy your…read morecar. Big shout out to our sales consultant Mr. Trevor George 5. Always go above and beyond from doing our specific build, discount in pricing and preparing all your needs to save your time. Worth the couple of hours drive to make a deal. Our future car buying will always go to Trevor George first. Highly recommended

FAMILY TOYOTA of BURLESON My Lexus was recently totaled…read moreafter I incurred two "no fault" accidents within 3 weeks of one another both caused by non-insured drivers. According to one of my adjusters (as I was dealing with two separate claims), that sort of thing doesn't usually happen! I wasn't planning on buying a new car for a few years as I'd had such good experiences with my last two Lexus vehicles. But it all changed when that last accident totaled three cars due to someone driving under the influence. And so began my search for the perfect new (or potentially used) car. I went to so many dealerships and test drove everything I thought I might like. Volvos, Lexus, Subaru, Mazda, Mercedes, BMW and Toyota to name a few. I called dealerships. I searched online. I had so many tabs open on my phone & photos saved that it was beginning to overwhelm me. I was disappointed and lied to by more than one salesman to be sure until I visited FAMILY TOYOTA in Burleson. My salesman was Dominic Gomez and how he changed my perspective of a car salesman! He was honest & upfront with me and genuinely cared about my needs, budget and concerns. He heard me out and was patient to the point of even setting up my phone with the Toyota App. When I was ready to buy my new Toyota BZ, he didn't flinch when I said I needed to drive the Toyota Crown "just to be sure" since I love a luxury car. In the end, I went with the new 2026 BZ Limited BEV (battery electric vehicle) as I just love the smooth ride, platform and trim (not to mention the huge savings by not buying gasoline)! The store's General Manager is Dustin and he was most accommodating & helpful, too. I was so impressed with the no pressure sales and how clean & organized this dealership is as well. I really can't say enough having been through so much these last two months as I did extensive research & was really losing hope until I walked into FAMILY. I had other car salesmen from premier dealerships literally lie to my face about prices but this didn't happen here. I have converted to Toyota as I was treated with total respect and left feeling confident in my purchase. Ask for Dom and tell him his new favorite customer sent you. You won't be disappointed that's for sure.

What a joke of a company if this dealership doesn't remind me of a used 1980s sleazy used car…read moredealership. Not only did it take me about a week to get a OTD price but they kept on using old sales tactics to get me in the door. Look it's 2025 people know the game and people have been watching videos and they have their own past experiences that they learn from. This dealership charges you about 6K dollars worth of unnecessary add ons. Plus they charge you if the vehicle is a CPO, they double dip and charge you again for tinting a used TRD that has already had tint from the previous owner according to Carfax.

I'll give it 2 stars. Coming from out of town they gave me the out the door price over the phone…read more Great job! Went from 43k to 53k!!! 10k in dealer mark ups!!