Bought a set of tires from them online, and had them shipped to the store. Scheduled my appointment…read moreto have them put on and was good to go. Got to the store and the employees were super nice, and eager to help. They had my car in and out extremely quick. Service-10/10 Price-10/10 Quality-10/10 Will definitely recommend them to anyone that needs their tires repaired or replaced.

The service is always great! I applaud Discount Tires for maintaining the customer service. Other…read morecompanies need to learn from them and Chick-fil-a. I appreciate my salesman, John, not trying to pressure me into upgrading or getting add ons.

I had Cecil's check the brakes on my 2003 Sonoma truck. They could have sold me a brake job but…read moresaid that the brakes were ok to come back in a few thousand miles! they did a complete fluid change on my 2019 4Runner, trans, front and rear differential and transfer case, got it back the same day and $200 less than the dealer. Friendly guys, felt I was treated well

Excellent business for any car repair. Knowledgeable and fair. They don't rip you off.read more

Staff at the counter is friendly as polite. Mr. Terry has a positive and fun attitude, making…read moreeveryone feel welcomed. Not to be outshined by Mr. Terry, the other counter attendants like Mr. Kevin are also positive and polite. During COVID the place was clean and someone was cleaning and disinfecting the show room. Mr. Kevin that took my order made sure to follow up with me right away and update me on the status of my car. The only two downsides I have with this place are: 1. it's hard to take a left and exit here. So be very careful. Take a right and take an extra few minutes to make it home. 2. They are always busy and sometimes can't get to what you need. But, I am glad to see this place doing their best. If you have not. Give them a chance. Bring your car in for anything. They have tires and some nice looking rims. Besides car and truck tires they have golf and utility tires. I saw shocks/struts and springs as an option. Oh and wipers. Standing here in the lobby doing the review :) by the way. It's hot outside. But in here. It feels good.

5 stars is not enough to say how pleased I am with Raleigh Tire in Collierville. They see me as a…read moreperson, the reason they are in business. They sell and service my tires and other car needs. I have bought my brakes there for many years. The front desk personnel are always friendly and courteous while the mechanics and staff in the back are also helpful, courteous, and caring of what I need to have done. While sitting in their comfortable waiting area, they keep me informed of the progress being made in the back and if needed, help me with recommendations for caring for my car. I won't go anywhere else.... and they also offer service to come to you and get your vehicle to their shop if needed!! GOOD OL' FAMILY BUSINESS & SERVICE!!

Goodyear v. Firestone…read more I needed an auto battery for one of the cars. Mathis Goodyear and Firestone Auto Care on Poplar in Collierville are literally next door to each other. Mathis quoted me $234.00 for its 50 month store brand (Mathis) battery installed. Firestone quoted me $154.00 for its better quality 50 month battery. Wanna guess which one I chose.

I absolutely hate leaving bad reviews but I really think people should know how awful this place…read moreis! We had a 9:00 a.m. appointment the guy told us it would take about a hour for a tire change and almost 4 hours later we are still waiting. Other customers told us they were waiting on just basic oil change, and one person said getting tires had taken about six hours it took them four hour to get that mans oil changed that is just crazy! The other man we talked to waiting to be seen told us it always takes about threehours for an oil change Everyone kept being told it would only be "a little while longer," with no clear update or realistic estimate. One guy called them out on how long it always takes and he was only give more excuses. While we were there, an employee also gave a customer the wrong key for his car. The woman at the counter had a rude, dismissive attitude toward people coming in with questions, which made an already frustrating experience even worse. An appointment should mean something, and customers deserve honest updates and respectful service. If you do not have the employees to do the work at a reasonable time do not keep taking people in and letting them think it'll only be a hour! I will not be coming back.

Took my CRV to get the tires rotated today. Got there around 1:00, the man at the front desk said…read morethey were incredibly short handed. Only 2 guys , and they normally have 10. Said it would be a while before they could get to my car. I told them no rush I completely understood. They called a couple Of hours later and my car was done. I picked my car up and the men couldn't have been kinder. Everyone is short handed and I hate that. I could see how stressed they were and I was still treated with great kindness. I will always come back to this location! I hope they see this and know that they are doing a great job.

Great service and knowledgeable staff. Good value with commonsensical recommendations.read more

Ever since South tire has closed. I was looking for another car maintenance place to service my…read moreCorolla. So I did a Google search & searched for oil change in Collierville. I came across the usual places I've done business with in the past. Which I was unsatisfied with them. Then I came across Pep Boys & saw they opened up in the old Goodyear location. I heard a lot of good things & read a lot of good reviews. So I decided to let Pep Boys service my vehicle. Every time I have came here. I've always had a good experience when it came to the maintenance and customer service. My first time here was to get an oil change. I was satisfied with the quality of their work & reasonable price so I came back again. When my next Oil Change was due. But I would be back sooner then what I thought when I had a regulator breakdown on my power window. So I took it to Pep Boys to figure out what was wrong with my power window. They took a look at it gave me a quote & had them do it right away. When they were done with the job my window was working condition. I was happy they replaced it because it was about to rain. But wait there's more I had just bought my Corolla back in Feb. & needed new brakes so I was once again back at Pep Boys needing new brakes. My brakes were installed in a timely fashion at a reasonable price & service to match. Now my tire has a nail in & I needed some patch work done so Pep Boys was here again the Save the Day. Once Again they offered the same Quality Service as they have done the 3 previous times. I haven't had any other dilemmas with my vehicle since the 4 trips to Pep Boys. So now I am. On the road again just couldn't wait to get on the road again but anyways my car has been doing great since getting all my regular oil changes & other services from Pep Boys & now runs like a dream. I will be continuing to do business with Pep Boys. Thank you Pep Boys you have yourself a lifelong customer. :)

Specifically needed one thing done for my car and they told my husband they found $1900 worth of…read moreproblems. My husband said okay can you do that one thing (front driver wheel barring)? He's perfectly capable fixing everything else with the car. They said nope we're going to do it all or nothing. WOW. We have a baby on the way I don't think we need to spend $1900 if we're capable of doing it ourselves. Absolutely terrible I can see why this place has 2 stars!!!

Absolute Perfection from Start to Finish…read more I price shopped for a specific tire. They had the best deal and my tires were in stock. And then! The entire experience was seamless. My car was taken back exactly at my appointment time and delivered back to me promptly with a smile. I was impressed by the customer-focused waiting area, which features plenty of seating and convenient charging stations. The culture and personality of the store was over the moon. Every single staff member was friendly, smiling, and genuinely positive. Even the other customers in the waiting room were in great moods, which speaks volumes.

Shout out to Christian - great transparent salesman who knows what he's talking about.read more

Very very thorough diagnosis and repairs. I will return! Like All repair shops repairs are…read moreexpensive. Mostly labor costs. But if the work is done properly the price is not subject to scrutiny.

While out driving in Collierville, my truck had an issue that needed immediate attention. With my…read moreregular mechanic a long way away and needing help quick I stopped by Christian Brothers. It was 2pm. Even though they were busy they understood my situation. Got me in, looked at it and got a fair and honest quote. I was out and on the road by 5pm. I couldn't be happier with the help and service and price. I will return. Thank you to everyone there.

This brand-spanking-new Firestone sits between Poplar and Poplar Pike, right where they intersect,…read morejust before the Collierville line. The store is FAR more attractive and clean than the Exeter store, and the staff is neat as a pin! Everyone was well-spoken, seemed to have all their teeth, etc. I pulled in with my two kids and a nail in my tire that needed patching. My usual go-tos in Germantown for a nail repair could not help me (the full service guy was out sick, and Valvoline no longer does tire work). They looked very full, with every service bay working, and several cars waiting to be serviced, for things like tires, check engine lights, and basic work. It didn't look like they'd be able to take us, but their last guy came back from lunch, and we were ready to go in about 45 minutes, and under $40. The waiting area had about 6 chairs, 2 little toddler seats/table, and a few toys stashed in a stack-of-tires toy box to occupy the kids. A TV and basic coffee maker keep things moving along. Now that we're in the system, I won't hesitate to come in for tire replacement or repair needs- they can order anything you need, though it may take a few days for special items. Next time I hope I can make an appointment and drop off. No complaints! TIP: If the weather is nice, you're within walking distance of a nursery, chinese food, a bike shop, gas station, Fresh Market grocery, liquor store, and Walgreens.

We started going to this location because the service levels and delays at the Collierville…read morelocation were so bad. Unfortunately, this location is worse! On three different occasions we scheduled an appointment online and rec'd confirmation for easy work (oil chg and tire rotation) and every time it took over two days to get it back. After over 10 yrs as Firestone customers at various cities, we will be finding a new place to take our vehicles.

I have used the Collierville location for years both personally and professionally! I recommend…read morethem to anyone who wants to deal with an honest, knowledgeable, trustworthy Auto Shop. Nate and Dylan are the BEST

Taking advantage of a 70+ year old is just WRONG!!!…read more After 2 months in the shop, for shock repair, then a 'water pump', I've wondered where my father's 1963 Ford was. Guess it's being used as a daily driver. Don't tell me you are 'test driving' the car when you are picking up children from school. (that's not my father driving nor my nieces or nephews either) Unjustifiable.