1. Southern Airways Express
Pittsburgh, PA
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1 year ago
Flights were early coming and going. Personable agents and pilots. Smooth ride. One minute to check in,walked onto plane as fast as you can get to it. Definitely fly them again read more
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2 years ago
This company does not fulfill the customer's contract. They will delay the flight for a day and give no recompense.
1000 Airport Blvd
Pittsburgh, PA 15231
(800) 329-0485
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https://iflysouthern.com
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I flew RT Pittsburgh-San Francisco August 2026. I have flown a LOT in my lifetime; I used to do a…read morelot of consulting and business travel, US and International, and enjoyed some exotic trips using frequent flier miles. But in recent years, travel became a drag, especially after 9/11 and TSA trying to beat the flying public into submission. So I haven't flown much in several years, but this was a special family get together, so I made the effort. Southwest was a pleasant surprise, it was well-run, the planes were nice, so was the flight crew. Flight crews on United in the past 12 years or so were surly and adversarial to the passengers, but the four crews I encountered were all pleasant, smiled a lot and seemed to care for the passengers. This was also my first time using PIttsburgh's airport since the recent renovation, which also was substantially improved. The flight was honestly pretty painless overall and now I'm thinking I should take some more trips. Thumbs up to both Southwest and Pittsburgh Airport.
My wife and I were on Flt 156 from ABQ to PIT on 03/28/2026. When we arrived at ABQ airport, we…read moresaw that flight was delayed. We went to customer services to see if this delay would impact the connecting flight from LAS to PIT. The SW Rep told us that the delay was from a flight crew matter (timing out and getting a new crew) for the flight from Phoenix to ABQ, which would be the plane to take us to LAS. Due to the amount of delay, he indicated that it was impossible to make the connection. He tried to re-route us for about 15 minutes. Because SW Air doesn't reciprocate with other airlines, there were limited options. The counter rep (who was very helpful) gave us three options: (1) He could get us to either Columbus OH or Cleveland OH and take a flight the next day and get a rental a car and drive from Cleveland or Columbus to PIT, or (2) Go to LAS, stay overnight (at our expense and fly out in the morning), or (3) Stay in Albuquerque another night (at our expense) and fly out on a 5:50 AM flight ABQ to LAS and then onto PIT. We chose option #3, since it seemed most reasonable and least costly. The delay changed our schedules (as we lost the day that we expected to be at home) and we did have to get an UBER for approximately $45 in the morning for our 5:50 AM Flight (#153, ABQ to LAS). Because it was a SW issue the Customer Service Rep told us that this qualified for a LUV voucher because it was a flight crew delay that caused us to miss this flight; he gave us a voucher form to scan and begin the process. He said it could take up to 30 days to process. I submitted a voucher; I received an email that our case was denied because it was less than a 3 hour delay. I called SW Customer Service; after my long explanation they indicated that they couldn't help me, and to resubmit a LUV voucher. I then saw that my miles from the flight never hit my account so I call Rapid Reward help; this Rep added my miles and told me to send a "Complaint" because this was a SW Air issue and it should qualify for a LUV voucher. She indicated that the response I received was an "automated system" response (a person didn't review it) and I needed to file this complaint in order to have a person (rather than an algorithm) review this situation. She was confident that it would qualify for a voucher. I followed her advice and filed a Compliant. It total, I've now spent several hours working my way through this system. The Result: The next day the Complaint Service Rep told me to file for a LUV Voucher, which I had previously done. I looked for the spot to do this on their website, and it was buried somewhere, but I didn't find it. I simply gave up. So despite two SW Air Reps telling me that I qualified for some type of compensation for this problem, and spending several hours trying to follow up, SW Air's change in policy (taking these voucher reviews away from the Customer Rep staff and allocating them to an 'automated system') prevailed. It's not the 'old SW Air' where customers were treated with industry leading customer service.
All the exit rows to myself!!!
Halloween Decor
I should have showered...
I always enjoy myself in the concourse Spirit flies out of but the Pittsburgh airport is pretty…read moresmall so you can literally enjoy every concourse there and not have to worry about missing your flight as there is only one terminal. I've flown with Spirit a lot over the years and I've never really had a bad experience, but the seats no matter where you sit suck if your 6' tall or more unless you get a big seat up front which I've flown on a lot but now they are always sold out before you book a flight it seems. I purchased an emergency exit seat for this flight because they have great leg room but the seats are so narrow due to those stupid metal spacers in between the seats that are in a fixed position. The flight attendants were average at best in the friendliness department but I have flown to several destinations where they were some of the best. Th pilots were nice and friendly. I've flown to EWR out of PIT several times with Spirit and it's usually problem free but this particular flight was delayed for one hour which pissed me off due to it being a late flight already and I had plans in NJ. It was probably due to that drone bs. There was a little turbulence but nothing too bad. It's normal on this route it seems. I sat in an aisle seat and the middle seat was empty and a very nice lady was sitting by the window who I chatted with for a little bit. All-in-all the experience was decent . The prices make flying with Spirit worth any hassles tbh. Safe Travels :)
Three hour delay Children set off alarms and they were left…read moreblaring for 30+ minutes No working Wi-Fi on the plane We woke up at 4 and were to the airport three hours early , so we could have a 12 hour day... I hope we get there.
Thank God for 1st Class!! And flight attendants that know their worth!!…read more My flight was delayed, -"annoying, but not fatal! but thanks to the attendant , a few drinks made it possible for me to be able to drown out the constant screaming and yelling from someone's uncontrollable child! Yes! I have children and grandchildren, but they were raised at home and behaved themselves at home so they knew how to behave in public. Both AA attendants were professional and despite the annoyance, they worked that flight like a fine tuned fiddle and controlled that space!! Southwest listen up!
American Airlines is a major airline in the U.S. and is one of the largest in the world for the…read morenumber of flights and passengers. It also operates the regional airline American Eagle. In March 2026, my husband and I had round-trip flights on American Airlines between Pittsburgh and Miami. Their airfare, of course, cost significantly more than the airfare for a discount airline, but my husband wanted to fly on a non-discount airline in the hopes of having a better experience. We checked in and got our boarding passes without any problems. Our flights departed and landed only slightly late. The employees spoke politely with us. Our luggage was not lost. I did notice that a charger in a chair did not work.
Bag drop
Simple counter at the far end of the terminal Plenty of…read moreavailable kiosks and employees at every counter... even at 5:30 AM Conveniently next to a bathroom too. JetBlue allows you to track your bag in the app which is nice! Always reassuring to see "Your checked bag is on the flight"
I flew JetBlue from Pittsburgh to Boston. The flight was on…read moretime taking off and landed a bit early. I like JetBlue very much the few times I flew with them where only good experiences. I would fly JetBlue int he future.
Stanchion Lines and Kiosks
JetBlue in Landside Terminal
Montauk Surf Beet Available on NE bound flights.
My husband and I have flown with Delta Airlines from Pittsburgh's airport many times over the…read moreyears. Most recently, we flew with this airline in 2026. We went to Delta's check-in counter. Because our flight was international, we could not use a machine ourselves to scan our passports. However, the employee behind the counter promptly and courteously checked us in. Later, at Delta's gate for our flight, my husband and I sat in chairs and waited to board the airplane. In the seats we found electrical outlets so we could charge our cell phones. At boarding time, we scanned our tickets at the counter, and the employee interacted nicely with us. The airplane departed on time. Prior to landing in our next city, the flight attendant told my husband to move up his seat, but it was already up, and we could not move it up much more.
I've flown Delta in and out of Pittsburgh forever. It's…read morealways been a good experience. In the event of delays, they try their best to be accommodating. I really have no complaints at this point.
Baggage Claim
They'll lose your baby's car seat and then customer service (including supposed HBIC of system…read morebaggage, Michaela) will gaslight you, say you left it on the carousel, and legitimately straight up lie to you. Then they'll tell you to come retrieve it at a certain time, you'll pay for airport parking, and nobody will be there to help you! You may then succeed in getting them to ship it to you only if you argue for hours and keep calling back. But you will have to look into their false claims so you can call them out on their lies. And nobody will really care, because if you're poor enough, you'll probably either have to keep flying allegiant or just stay home :-)
Gotta be the worst airline I have ever flown on. No communication when sitting at gate for over 15…read moremin after our take off time. They do nothing to try to accommodate passengers. Thinking this will be last flight with this crappy airline
Great airport. The newly opened terminal is beautiful and well designed. The new TSA technology…read moreallows for much faster processing. Easy in and out. We park offsite at Charlie Brown parking, which shuttles right to door 8 for easy access.
I was in and I was out…read more The airport is simple and straightforward. Being from Atlanta, I enjoy the pleasant moments of a classic airport with a non-complex design. The atmosphere was fresh and the air was crisp. The staff was pleasant and everyone who was within 3 feet engaged. As the signs were easy to understand I didn't have to ask any questions and was able to go from the gate to grab my bag and out to the ride share area without a guide. LoL! Smooth arrival. Simple navigation. Clean environment.
Sometimes a flight delay is worth it!!!
Cool tunnel to new gate / concourse hub
Southwest Airlines gate
I worked with Nick to arrange a roundtrip transport and he was very professional and responded…read morepromptly to my inquiries. Mike was our driver and he was great and very patient with our day-long journey. The whole experience with Integrity Transportation was wonderful.
I have experienced repeated problems with Integrity Transportation when using its service for…read moremedical appointments. The service has been consistently unreliable and unprofessional. Most recently, I had a medical appointment on October 1, with a scheduled pickup time of 10:10 a.m. The driver never arrived. I tried calling the office several times, but no one answered. Because I could not rely on Integrity Transportation, I had to take an Uber to my appointment and pay out of pocket. This should not have been necessary. I am entitled to this transportation service and should not have to spend my own money because the company failed to show up. Unfortunately, this was not an isolated incident. On numerous occasions, drivers have arrived an hour or more late. There have also been other instances in which they never arrived at all. Clients must be able to depend on transportation provided for important medical appointments. Repeated lateness or no-shows, combined with the inability to reach the office when problems arise, is unacceptable. I hope Integrity Transportation takes these complaints seriously and improves its reliability, communication, and accountability. People who depend on medical transportation should not be left stranded or forced to pay out of pocket for an Uber because their scheduled transportation never arrives.
From Independence, Ohio to Freedom, Pennsylvania, Integrity Transportation is along for the ride.
Contact us for all your seasonal adventures!
It's a beautiful day in the neighborhood.
Wife and I had to go to New York for my daughters engagement party…read more We looked at all the airlines and the prices and decide to go with Breeze Airlines. As of right now it only flies to and from New York to Pittsburgh, Pa on Thursday and Sunday. That worked out fine for us and booked the flights. I was very happy that the flight went to Islip Macarther Airport rather than one of the huge airports in New York. LI Slip Macarther Airport is 30 minutes from where we stayed and super convenient. I have to say out of all the airlines I have ever flown Breeze is the only one that boarded on time departed on time and landed on time. The stewardesses and all the Breeze staff where super friendly. I have to say Breeze is my new go to airline. The cost of the flight was $44 each way and the airline it self was fine. I will defiantly fly Breeze again and again. I you have to go to New York and you want a great airline defiantly look at Breeze.
The best thing about Breeze is the cheaper direct flight if you have. The airplanes are upgraded…read moreand the attendants are really nice. The worst thing about Breeze is waiting for them to open before a flight if you have to check baggage. If you have flight anxiety to check in early to not miss your flight don't fly breeze. The kiosks never work and they only start check in an hour before the flight. If you are at a big airport and TSA nightmare you will hate Breeze . Days like this I am thinking I should have went Delta or American.
1st seat
The seats and legroom in First class.
Waiting for the Breeze to open.
100% satisfied with my Seattle to Pittsburgh service ! No delays and embarking was easy off the…read moreplane and even a " Have a Great Day " ! Had an amazing snack on the plane that consisted of a fruit plate of apples & cheeses, humus and chocolate mouse. Mmmm tasty ! Can't say enough but thanks for the service and landing the plane in one piece! Frank B is out!
This was a good flight. We actually left on time and arrived early at our next location in…read moreSacramento. On the flight, it was nice as well.
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The T is part of Pittsburgh's "baby" subway system. It normally consists of two subway trains…read moreattached although there could be more that will take you from Heinz field to downtown and then branch out to the South Hills via Station Square. The nice thing about riding the T is that when you are in the downtown zone or going to Heinz field it is free to ride. If you are going beyond towards the South Hills you would pay full fare or use your "connect" card in order to ride. Fares are also adjusted for peak travel time during the work week. Some stations do have park and rides but they tend to fill up fast. Schedules are available online as well as at the Port Authority.
This station is ok. As you can imagine it gets crazy busy during sporting events. It's convenient…read morethat's for sure. But be prepared to deal with mobs of people rushing the games.
This Transportation Security Administration (TSA) checkpoint is in the Pittsburgh International…read moreAirport. My husband and I use the main line, not the pre-check line. For our travels in 2026, the TSA employees have efficiently and politely screened the long lines of passengers. My husband and I always carefully pack our bookbags and have our travel documents, and we follow the rules about what we are allowed to wear through the full-body scanners, so we have experienced no major problems. Passengers are currently allowed to keep on your belts and shoes (not boots) and to keep their tablets in their carryons.
I have flown many many times out of this airport and always have used the TSA pre check…read more I find it quicker and easier than the regular lines. I have never had any issues and have always gone right threw the checkpoint. I have never had any issues with the TSA staff have always found them friendly and professional.
Rusty has advised, planned and coordinated my travel for several years. I have been incredibly…read morepleased with every trip. He doesn't miss a detail. Everything has been seamless and enjoyable. I highly recommend him.
Zac & his crew provided exceptional service to us during our moving process! Their expertise…read moreprovided a smoother and quicker way to get our family moved from one location to another not to mention great communication & customer service. Highly Recommended for all moving and transportation needs.
Great bus company great bus drivers and a great Organization if this is the correct wordingread more
We hired Molly's Trolleys for our daughter's wedding. Almost everyone attending the wedding…read moretraveled to Pittsburgh, including our daughter, and we were all spread out between 3 different hotels throughout Pittsburgh. I gave Molly's Trolleys a timeline of who needed to go where and when, and they gave me a schedule. It was so easy. I was so worried that it was TOO easy, but everything ran so smoothly. Our drivers, John and Rick, were amazing and kept in touch with me every step of the way, which I really appreciated. I highly recommend Molly's Trolleys. They were the highlight of the wedding.
Outstanding 90-minute tour experience. Well worth the time to learn about Pittsburgh from many…read moreaspects as a first time visitor. Brian, our guide, was outstanding. Dan, our driver, was great. Well worth the fee! Comfortable and informative ride.
We started working Jeremy and Amanda to help plan our summer trip to Disney World. The trip…read morerequired coordinating flights of mulitple family members from out of town, scheduling car rentals and purchasing park tickets. Going into this we understood that planning this trip would require a lot of time and resources that we just didn't have. Jeremy and Amanda first took the time to understand what type of experience we were looking for and coordinated ALL the reservations. They also researched travel information and amenities needed for our toddler and walked us through how to protect our trip as the Coronavirus loomed. They have since provided up to date information on itinerary changes and gave guidance on how best to handle rescheduling as the reopening date for Disney was pushed back. They have helped make this whole situation stress-free and convenient. They truly love what they do and helping busy families like ours plan our dream vacations. I HIGHLY recommend them to anyone who needs their services
Jeremy and Amanda were amazing at helping us plan our honeymoon in French Polynesia. They were very…read moreeasy to communicate with and very responsive. They even helped us switch travel insurance companies when they felt a price was too high, and found us a new one. They made the process very simple, we would recommend them to anyone!
Pros: The bus picked us up at the hotel…read moreFun atmosphere You can bring on your own drinks Cons: Guide Jeff didn't consider the group before he delivered a series of inappropriate jokes More for bachelorette crowd, not business people - we thought we were getting a guided tour of the city. We learned very little. Disappointing. Pro tip: This is more of a party bus, so if you're looking for something more educational this isn't it
The Burgh Bus was an absolute blast…read more On Saturday I rode the bus for their special Hop N' Roll Taproom event with Inner Groove Brewing. There was music, comedy, bubbles, karaoke and of course, beer I can't think of a more entertaining way to explore Pittsburgh. I HIGHLY recommend this bus tour for anyone interested in exploring Pittsburgh.