I had to travel to Washington, DC for an in-person (yes, they still exist!) meeting and training…read moresession. Well I didn't want to drive and as for Amtrak's Capitol Train, well see my review....As I was staying on the Maryland side of things, Southwest had the best schedule going in and out of BWI. Southwest had gotten a bad rap over the past few years, but they did get me to and from PIT on time. Having boarding group A and TSA Pre-Check was a plus. Oh and I did get my little snacky-snack a nd drink.

My wife and I were on Flt 156 from ABQ to PIT on 03/28/2026. When we arrived at ABQ airport, we…read moresaw that flight was delayed. We went to customer services to see if this delay would impact the connecting flight from LAS to PIT. The SW Rep told us that the delay was from a flight crew matter (timing out and getting a new crew) for the flight from Phoenix to ABQ, which would be the plane to take us to LAS. Due to the amount of delay, he indicated that it was impossible to make the connection. He tried to re-route us for about 15 minutes. Because SW Air doesn't reciprocate with other airlines, there were limited options. The counter rep (who was very helpful) gave us three options: (1) He could get us to either Columbus OH or Cleveland OH and take a flight the next day and get a rental a car and drive from Cleveland or Columbus to PIT, or (2) Go to LAS, stay overnight (at our expense and fly out in the morning), or (3) Stay in Albuquerque another night (at our expense) and fly out on a 5:50 AM flight ABQ to LAS and then onto PIT. We chose option #3, since it seemed most reasonable and least costly. The delay changed our schedules (as we lost the day that we expected to be at home) and we did have to get an UBER for approximately $45 in the morning for our 5:50 AM Flight (#153, ABQ to LAS). Because it was a SW issue the Customer Service Rep told us that this qualified for a LUV voucher because it was a flight crew delay that caused us to miss this flight; he gave us a voucher form to scan and begin the process. He said it could take up to 30 days to process. I submitted a voucher; I received an email that our case was denied because it was less than a 3 hour delay. I called SW Customer Service; after my long explanation they indicated that they couldn't help me, and to resubmit a LUV voucher. I then saw that my miles from the flight never hit my account so I call Rapid Reward help; this Rep added my miles and told me to send a "Complaint" because this was a SW Air issue and it should qualify for a LUV voucher. She indicated that the response I received was an "automated system" response (a person didn't review it) and I needed to file this complaint in order to have a person (rather than an algorithm) review this situation. She was confident that it would qualify for a voucher. I followed her advice and filed a Compliant. It total, I've now spent several hours working my way through this system. The Result: The next day the Complaint Service Rep told me to file for a LUV Voucher, which I had previously done. I looked for the spot to do this on their website, and it was buried somewhere, but I didn't find it. I simply gave up. So despite two SW Air Reps telling me that I qualified for some type of compensation for this problem, and spending several hours trying to follow up, SW Air's change in policy (taking these voucher reviews away from the Customer Rep staff and allocating them to an 'automated system') prevailed. It's not the 'old SW Air' where customers were treated with industry leading customer service.

I always enjoy myself in the concourse Spirit flies out of but the Pittsburgh airport is pretty…read moresmall so you can literally enjoy every concourse there and not have to worry about missing your flight as there is only one terminal. I've flown with Spirit a lot over the years and I've never really had a bad experience, but the seats no matter where you sit suck if your 6' tall or more unless you get a big seat up front which I've flown on a lot but now they are always sold out before you book a flight it seems. I purchased an emergency exit seat for this flight because they have great leg room but the seats are so narrow due to those stupid metal spacers in between the seats that are in a fixed position. The flight attendants were average at best in the friendliness department but I have flown to several destinations where they were some of the best. Th pilots were nice and friendly. I've flown to EWR out of PIT several times with Spirit and it's usually problem free but this particular flight was delayed for one hour which pissed me off due to it being a late flight already and I had plans in NJ. It was probably due to that drone bs. There was a little turbulence but nothing too bad. It's normal on this route it seems. I sat in an aisle seat and the middle seat was empty and a very nice lady was sitting by the window who I chatted with for a little bit. All-in-all the experience was decent . The prices make flying with Spirit worth any hassles tbh. Safe Travels :)

Three hour delay Children set off alarms and they were left…read moreblaring for 30+ minutes No working Wi-Fi on the plane We woke up at 4 and were to the airport three hours early , so we could have a 12 hour day... I hope we get there.

American Airlines is a major airline in the U.S. and is one of the largest in the world for the…read morenumber of flights and passengers. It also operates the regional airline American Eagle. In March 2026, my husband and I had round-trip flights on American Airlines between Pittsburgh and Miami. Their airfare, of course, cost significantly more than the airfare for a discount airline, but my husband wanted to fly on a non-discount airline in the hopes of having a better experience. We checked in and got our boarding passes without any problems. Our flights departed and landed only slightly late. The employees spoke politely with us. Our luggage was not lost. I did notice that a charger in a chair did not work.

Avoid Checking Bags - AA Will Break Them and Deny Responsibility…read more I recently flew with American Airlines (AA) and they returned my luggage with a wheel completely missing. When I filed a claim, they refused to pay for the damage, claiming a missing wheel is 'normal wear and tear.'. At first, they claimed it because of the overweight which is completely false since there is no record of the overweight when I checked it at the original airport - JFK (my flight is from JFK - PIT with AA) + the luggage was completely fine and functional (the agent of JFK airport will always check that when they checked in your luggage). After first false claim, they now say the damage is "normal wear and tear" which is really ridiculous AND again the DOT (Department of Transportation) regulations. If the luggage missing a wheel, it's basically cannot function as a travel luggage. How do you guys classify it as "normal wear and tear"? and if you break something, especially property of your customers, should you step up and take responsibility and make it right to your customers? This is not just poor service; it's a violation of Department of Transportation (DOT) regulations, which explicitly state that airlines are liable for damage to wheels and handles. If you value your belongings, be warned: American Airlines has a policy of denying structural damage claims and will try to settle with low-value miles rather than taking responsibility. Disappointed!

Simple counter at the far end of the terminal Plenty of…read moreavailable kiosks and employees at every counter... even at 5:30 AM Conveniently next to a bathroom too. JetBlue allows you to track your bag in the app which is nice! Always reassuring to see "Your checked bag is on the flight"

I flew JetBlue from Pittsburgh to Boston. The flight was on…read moretime taking off and landed a bit early. I like JetBlue very much the few times I flew with them where only good experiences. I would fly JetBlue int he future.

When initially purchasing a Delta seat, upgrading to First Class is usually quite expensive…read more Therefore it is rare that they sell out their first class seats initially. When Delta doesn't sell all those first class seats early on (typical), Delta will do a "reverse auction" by continually lowering the price of those first class seats, until all the seats are sold.Usually at rock bottom prices. But Delta doesn't want their best customers / Diamond Medallion to see how cheaply they are selling those seats to random customers, so they block us (Diamond Medallion / Loyal customers) from being able to upgrade to First for a fee. On the app, all those first class seats are just X'ed out and unavailable to us!! So next time all you diamond medallion customers are sitting in comfort plus, and wondering who paid those huge prices to get into first class, please know that those are mostly non-loyal customers that bought the seat very inexpensively!! And those inexpensive seats were never made available to you, Delta's best customers! Delta does not take care of the best customers. If I was more motivated, I would post about this a lot. I will start now. I've already started flying other airlines.

This review is strictly about delta and not the airport. I…read moreflew from Pittsburgh to Laguardia airport New York. I got to the gate early and everything as fine. There was an announcement that the plane was delayed 10 minutes. Generally not a big deal at all. All the passengers boarder approximately 10 minutes late. Unfortunately we all sat on the plane at the gate for another 50 minutes. The stewards did not say anything and there was no announcement as why there was a delay????. The plane was completely full and the passengers where packed in like sardines. They did not serve anything at all on the flight not even peanuts. Hopefully this flight was an exception for Delta.

Great Airline and great customer service! Would definitely recommend and will fly with them again.read more

They'll lose your baby's car seat and then customer service (including supposed HBIC of system…read morebaggage, Michaela) will gaslight you, say you left it on the carousel, and legitimately straight up lie to you. Then they'll tell you to come retrieve it at a certain time, you'll pay for airport parking, and nobody will be there to help you! You may then succeed in getting them to ship it to you only if you argue for hours and keep calling back. But you will have to look into their false claims so you can call them out on their lies. And nobody will really care, because if you're poor enough, you'll probably either have to keep flying allegiant or just stay home :-)

They remodeled the Pittsburgh airport last year and it looks SO much better now!! It's nice not…read morehaving to take the tram with one stop and the security lines are never long, even during the shutdown. I had to recently check a bag and we didn't even have to wait for our luggage to come out since it was already on the belt waiting for us when we got there. There's a lot more food and beverage options now although I usually just go to The Club lounge which has okay offerings but is free with priority pass. My one gripe is that the parking situation is more confusing now. To get the least expensive parking you have to park further away and can no longer just walk through the parking lot into the airport and have to take a shuttle.

Modern? Yes. Efficient? Not even close except for TSA once you get there. I think I walked a tenth…read moreof a mile of empty Disney lanes before I got to the four TSA folks, two of which had nobody to check through. Then you walk some more before getting into the gate area. To top it off the moving walkways were closed for construction on Concourse A. Shuttle parking lot took me fifteen minutes to find a space and then only after following someone getting off the bus. The future can only hope to get better results.

Another way overdue review for Integrity Transportation. This time, going back to Pittsburgh from…read moreClearfield, Mike was my driver. Once again, the trip couldn't have been more pleasant. Mike was professional, on time (actually a tad early) reliable and friendly. Nick, like before, provided excellent service. Only once did I have to leave a message, and he called me back promptly. With the fantastic service Nick, Troy and Mike provided, they really deserve more than 5 stars. The stress of traveling just melts away with Integrity. They are an excellent choice.

They did a great job picking up my elderly mother from the airport and helping her with her…read moreluggage. We are very happy with their service and will use them again.

100% satisfied with my Seattle to Pittsburgh service ! No delays and embarking was easy off the…read moreplane and even a " Have a Great Day " ! Had an amazing snack on the plane that consisted of a fruit plate of apples & cheeses, humus and chocolate mouse. Mmmm tasty ! Can't say enough but thanks for the service and landing the plane in one piece! Frank B is out!

This was a good flight. We actually left on time and arrived early at our next location in…read moreSacramento. On the flight, it was nice as well.

Fred is fantastic!! The best experience. I traveled from Lawrenceville to the airport around 4am…read moreand Fred was early and a very safe driver. I HIGHLY recommend if you are in the area and need transportation. He provides a fantastic service with kindness and professionalism, he is unmatched. Thank you Fred!

The guy running this company is dynamite. We hired him to take us to and from a bus stop in…read moreMonroeville. On the way back, we ended up stopping at ER in Oakland. He could not have been more accommodating, and for less money than other private taxi/limo companies. Beautiful SUV also.