My sister in law booked tour stop tickets for us to do the tour. We were excited because it would…read morelimit the collective driving and parking issues at various stops. Everything is ridiculously vague. The pick up location indicated one area outside the Fairmont Hotel, but there was no signage and a very helpful valet pointed us to the pickup location. We were in place over 10 min early with one person still monitoring the other designated stop just in case, but that didn't mean anything because the "pickup times are approximate." We waited about 25 minutes and figured that the bus running over 15 minutes late seemed a bit extreme, so my SIL called the company. Apparently the bus came and left from who knows where and we never even saw it despite being able to see clearly down five different streets. Our next option was to wait over an hour for the next bus, but the person on the phone couldn't provide the exact bus pick up location, which made waiting pointless if the bus was not going to be at the advertised location. We ended up sightseeing on our own.

We had a good time with the hop on, hop off tour. It really did bring us around the city, and we…read morehad time to enjoy our stops before being picked up again. Our first tour guide did a great job letting us know what had been filmed in certain areas, but not so well with telling us what someone might see or experience at different spots. Our second guide, Ren, did a great job with that. I wish she had talked about the giant art fair that had been going on through town though. (Although, maybe she did when we weren't on the bus?) We didn't have any issues with pick up or drop off. We got to see the Duquesne Incline, Randyland and The Warhol Museum. At one point we did stop at the tour companies headquarters - I would advise you not to make the same mistake I did and get sunscreen.

I just was on the New York City one-day bus trip and it was AMAZING!!!! This a wonderful and…read moreprofessional company. Great and friendly staff. The bus driver, Allen (bus 9231), was super awesome, friendly, and helpful. I definitely was very satisfied and felt very safe. The driving was great especially with rain and snow. The bus was clean and warm. My sister, Tonya, said Donna on the phone was very polite and helpful. I am so pleased with this company I will be booking future trips with them. I am also going to recommend this company to all my friends and family. Thank you!!!

From the owner: Budget Charters is a family-owned and operated company, in Adah, PA, that has been in business…read moresince 2005. Budget Charters features custom MCI motorcoaches offering transportation services with a value for money. We own, operate, and maintain our motor coaches. We specialize in providing group tours with friendly personalized service. We offer individual sightseeing tours throughout the United States and Canada. We also organize group tours and provide transportation for schools, church groups, and weddings. We also offer airport transportation services.

Pros: The bus picked us up at the hotel…read moreFun atmosphere You can bring on your own drinks Cons: Guide Jeff didn't consider the group before he delivered a series of inappropriate jokes More for bachelorette crowd, not business people - we thought we were getting a guided tour of the city. We learned very little. Disappointing. Pro tip: This is more of a party bus, so if you're looking for something more educational this isn't it

The Burgh Bus was an absolute blast…read more On Saturday I rode the bus for their special Hop N' Roll Taproom event with Inner Groove Brewing. There was music, comedy, bubbles, karaoke and of course, beer I can't think of a more entertaining way to explore Pittsburgh. I HIGHLY recommend this bus tour for anyone interested in exploring Pittsburgh.

Would like to look go to their website, but it is not secure. Because their website is not secure,…read moremy computer will not let me get on to look at their tours. They need to upgrade to a secure website.

I was disappointed with our tour of Amish Country. It seemed that we were led into one big tourist…read moretrap! While the lunch was good, the rest of the tour was organized to get one to spend their money on frivolous things. I will be going with another tour company in the future.

I signed up for a tour. JUDY called and said we need $25 more dollars for fuel. I said I can't…read moreafford $25 more on top of the $175 because my pet is having an unexpected surgery. She said then I have to cancel the whole tour. Blaming me. I said are you going to pay for my dogs surgery? She said END OF STORY I AM NOT ARGUING WITH YOU. ok then don't blame ME for your canceled tour. You only have 20 people and it's my fault your business is slow. Another tour I wanted isn't going because of low attendance. Another tour company said they are NOT adding on fuel charges. I would never recommend this company with their shady business practices.

Was supposed to go on the Wildwood trip scheduled for 9/7 thru 9/11/25. My friend called to see if…read moreour checks had been cashed. She was informed that the trip had been cancelled. We were not informed by Myers of this. If my friend had not called to inquire about our payments we would not have known about the cancellation. We would have thought we were still going on the trip, would have packed and went for the bus on the 7th. Terrible customer service!

This is a review for the First Niagara Pavilion Concert Express. Roundtrip tickets can be purchased…read morealongside your concert tickets through Ticketmaster. If you do choose to see a concert at the pavilion in Burgettstown, I firmly recommend taking advantage of this service as you'll save yourself the trouble of parking, won't have to battle traffic to and from the venue, and will enjoy a nice, air-conditioned ride in a bus or van (this depends on the number of riders per event). Stops include the following: Monroeville (Giant Eagle), Waterfront (Best Buy), Station Square (Commerce Court), Waterworks Plaza (King's restaurant), McKnight Road (Applebee's), North Huntington (Eat 'n Park), Greensburg (Eat 'n Park), and Robinson (Buffalo Wild Wings). The drivers are always professional, courteous, and the bus or van is consistently in apple-pie order. Commuting to and from a show with fellow music fans can be entertaining in itself as there's usually a cast of characters onboard with whom terrific and amusing conversations can be had. Leave the car at home, hop on the wagon, and let someone else drive for a change. You'll alleviate stress, reduce highway congestion, shrink your carbon footprint a little, and make some new friends. P.S. Make sure you arrive at your stop on time! They are unforgiving to stragglers and latecomers. As soon as the last song is performed, immediately make your way to your bus and remember where it is parked. I've been told that the Concert Express leaves 15 minutes after the end of the show. You have been warned. So far, I've yet to miss the bus.

Lenzner Tour in Monroeville Horrible experience with…read moreMonroeville, PA location My parents and I utilized the services of Lenzner Tour. Our agent was Sandy Steele. I live out of town and my parents live in Pittsburgh so it was difficult for me to purchase tickets online and receive/send them via email as they are not very tech savy. They needed help booking their flights to Italy so they could visit family and decided to work with Sandy. Sandy was polite and accommodating to my parents which I appreciate. She helped them book their flights (and mine although i provided her with all the info from google flights) and printed their itineraries. The problem lies with the following. Two days before our flights, My friend made me aware that we cannot travel abroad if our passports are expiring within 6 months of traveling. My parents nor I knew this. This was problematic as mine and my mothers passport were set to expire in 3 months. This caused my mother to drive to buffalo New York, pay an expedited passport fee and drive back. It's almost a 5 hour drive one way. I had to miss my trip (the passport center couldn't get me an appointment in time) and rebook at a later date which cost me $300 additional to change my itinerary. I spoke to United Airlines directly to try to recoup some of this cost and was informed that had I booked through them they would have educated us on the passport laws. Since we booked through Lenzner it was the responsibility of the travel agent to keep us abreast of the international laws and should have advised us of the 6 month expiration. I have had multiple communications with Sandy and gotten nowhere. She indicated I would not see any sort of adjustment from her or her company. So basically we paid Lenzner to book our flights (which I could have done on google myself) and nothing else. Imagine if we flew to New York and were turned away from bording our flight to Italy. I could manage but my mother?! This is poor business. No additional service was provided and we will never use this company again

We went on the Harmony tour. It was fantastic! Sylvia was very knowledgeable as were many of the…read morebusiness owners we encountered. For walked and ate for two hours. Highly recommend!!

Delicious and informative 2 hour walking food tour exceeded my expectations. Richard was our…read morehistorical expert and guide... He gave us a informative and interesting tour that was the perfect balance of facts, food and walking. We had cinnamon bread from Mancini's, pepperoni roll at Jimmy & Nino Sunseri's, hummus at Labad's , chips and salsa, , meat samples at Parma Sausage, a macaron at My Sweet Lilly's, cheese samples at Stamooli 's and several other tasty treats. Our son and daughter in law had dinner a good your with this company previously, and they preferred this one! I'd do it again !!

On 6/28/2025 I booked an Ireland Steeler game tour with Debolt travel 11 weeks in advance and…read morereceived a thank you email and a confirmation will be coming with the package. I wanted to stay local and support the local business. I informed them I would prefer a private room and was told it was an extra $500, I said no problem and I would pay by bank check. About 1 1/2 months I notified the agency I still had not got the paperwork and was told they were a little behind and it will come in the mail. I went to their office in Homestead and no one was ever there and their mailbox was full. A month before I called and asked if I was still on the trip they assured me I was and will be getting the package. 11 days prior I called and said I still haven't got the package and I had a question about travel insurance, George told me he will bring it to my house if need be. 5 days before I called and said I have to get the check from the bank as the weekend was nearing. He told me call the office in 3 hours which I did and was told by George DeBolt for "whatever reason you are not on the trip. I said for whatever reason was your incompetence. Maybe if they ran the office with a competent staff and the owner not trying to to do it all to save money,( he is also the tour bus driver). Being Irish and a Steelers fan this was a huge disappointment, especially the closer it got. If you use this agency don't feel safe till you are actually on the plane. Very poorly run.

George Debolt is excellent with customer service. He has a always available and a very dependable…read morebusiness. Always looking to give the customer a special experience. Value rates and works with the customer.

This is a beautiful boat with an amazing educational mission. Yes, they do run charters, but their…read moreprimary mission is to educate school-age children and adults on the history of Pittsburgh's steel making and also environmental issues. The staff is well trained and the boat is spacious and versatile. The boat is moored near the Science Center.

I had my eye on these tours for a long time, and finally we were lucky enough to be in town for the…read more"Voices of Carrie Furnaces" guided tour of the Homestead Iron Works, which I believe only happens one day each month during the warm half of the year. This is absolutely a treat for anyone with roots here or a fascination with industry and manufacturing. The highlights: Most tours are guided by former steelworkers and people with a first-hand involvement in the steel industry. You get a great overview of the plant, which was the center of life for this community and the lifeblood of the region for more than a century. Our tour placed a heavy emphasis on the engineering and technology of steelmaking, so if that's your thing, it's Christmas. And it's a minor miracle that these two blast furnaces have been preserved. I would suggest that they augment the tours with photos or videos that might help bring these hulking structures to life a bit more, and maybe insert some specific stories about immigrants and working families, union battles, and other colorful bits about Homestead. Sure, a windfall of donor support and a visitor center would go a long way to improving things on that score, but a little shift in emphasis could be done on a budget. Either way, Rivers of Steel is hugely important for preserving the region's steel heritage, and their efforts to extend that support to the community are vital.

service was great. showed up on time. very easy communication. would use again! Oliver the driver…read morewas fantasti. He did ask about the tip afterwards but we let him know it was added to the final payment on the portal payment area where it asks about adding a tip.

We had an amazing night celebrating my folks 60th anniversary. Ron happened to be in town and did…read morethe actual driving. Super good guy. Took pics for us and with us. Did the escorting of my parents to the van. Could not have been easier to work with. Highly recommend!!!